Based on usecase

Mayuri Pansare1 · ‎12-12-2023

On incident form, there is ACL which is restricting write access for a role and there is another ACL which allows user with same role to write. Which ACL will work, will the user with that role able to write or not.

Astik Thombare · ‎12-12-2023

Hi @Mayuri Pansare1 ,

Yes, user will be able to write. If user satisfies at least 1 ACL criteria then he will get required access

Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.

Regards,

Astik Thombare

View solution in original post

Astik Thombare · ‎12-12-2023

Hi @Mayuri Pansare1 ,

Yes, user will be able to write. If user satisfies at least 1 ACL criteria then he will get required access

Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.

Regards,

Astik Thombare

Dr Atul G- LNG · ‎12-12-2023

Hi @Mayuri Pansare1

This link will be helpful

https://www.servicenow.com/community/now-platform-forum/access-control-list-rule-order-of-execution/...

https://www.servicenow.com/community/service-management-forum/how-to-use-acl-execute/m-p/380589

https://www.servicenow.com/community/developer-forum/understanding-acls-execution-plan-order/m-p/265...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************