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12-12-2023 04:54 AM
On incident form, there is ACL which is restricting write access for a role and there is another ACL which allows user with same role to write. Which ACL will work, will the user with that role able to write or not.
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12-12-2023 04:54 AM
Hi @Mayuri Pansare1 ,
Yes, user will be able to write. If user satisfies at least 1 ACL criteria then he will get required access
Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.
Regards,
Astik Thombare
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12-12-2023 04:54 AM
Hi @Mayuri Pansare1 ,
Yes, user will be able to write. If user satisfies at least 1 ACL criteria then he will get required access
Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.
Regards,
Astik Thombare
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12-12-2023 04:58 AM
This link will be helpful
https://www.servicenow.com/community/service-management-forum/how-to-use-acl-execute/m-p/380589
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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