Based on usecase

Mayuri Pansare1
Tera Contributor

On incident form, there is ACL which is restricting write access for a role and there is another ACL which allows user with same role to write. Which ACL will work, will the user with that role able to write or not.

1 ACCEPTED SOLUTION

Astik Thombare
Tera Sage

Hi @Mayuri Pansare1 ,

 

Yes, user will be able to write. If user satisfies at least 1 ACL criteria then he will get required access

 

Please mark  Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.

 

Regards,

Astik Thombare

View solution in original post

2 REPLIES 2

Astik Thombare
Tera Sage

Hi @Mayuri Pansare1 ,

 

Yes, user will be able to write. If user satisfies at least 1 ACL criteria then he will get required access

 

Please mark  Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.

 

Regards,

Astik Thombare

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mayuri Pansare1 

 

This link will be helpful

 

https://www.servicenow.com/community/now-platform-forum/access-control-list-rule-order-of-execution/...

https://www.servicenow.com/community/service-management-forum/how-to-use-acl-execute/m-p/380589

https://www.servicenow.com/community/developer-forum/understanding-acls-execution-plan-order/m-p/265...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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