based on widget we configured these page but some users are facing loading issue in one field

[mani55]

please find below screenshot and let me know why it's not retrived the data it's showing searching 

please let me know how we can fix the issue

[Harish KM]

Hi @mani55 how many records are present in that table? if the data is too large then this happens you need to filter out the condition to display required data.

Does it work for other users? if yes i would check their roles with another user

[mani55]

yeah it's working for other users

[Harish KM]

Hi @mani55 is the below code which your facing issue?

<div ng-show="c.data.newDiskConfig == 'Update'">
<label class="control-label" for="newDisk" class="new" ng-model="c.data.newDisk" >Select a disk number</label>
<sn-record-picker
ng-change="c.checkExistDeviceID()"
field="data.newDisk"
table="'cmdb_ci_disk'"
display-fields="'device_id'"
value-field="'device_id'"
search-fields="'u_ci_link,device_id'"
default-query="c.data.configquery"
page-size="10"
required />
</div>

I would check whether the user have access to read data from cmdb_ci_disk table, can you verify roles?

[mani55]

how we can check that role

[Harish KM]

Hi @mani55 check ACL on the table "cmdb_ci_disk " and verify with other users on read ACL