Basis Auth error in Rest APi Explorer

[Sandhya23]

Hi all,

I'm experimenting with my Rest API through Postman. I've given the credentials for authentication. Itt works perfectly for the Post method, creating an incident but it encounters an "User not Authenticated" error when applied to the Get method

What could be a reason behind this?

[Sandhya23 · Accepted solution]

Hi All,

Thank you for your replies. The problem originated from a custom role that was blocking the GET operation. Once the role was assigned to the service account, everything worked as expected and the error just disappeared.