BCM MODULE
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05-29-2023 02:56 AM
Hi all,
Can anyone share about how KBP'S and Master KBP'S work under BCM Module
Thanks in advance
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05-29-2023 10:57 PM - edited 05-29-2023 10:57 PM
-KBPs (Knowledge Base Articles) and Master KBPs are used to create and manage knowledge base articles in the ServiceNow Business Continuity Management (BCM) module.
-KBPs are used to store information related to the Business Continuity Plan (BCP) and can be linked to different objects, such as incidents, events, processes, and tasks.
-Master KBPs are used to create templates for KBPs.
-KBPs are used to capture and store information related to the BCP, such as the objectives, processes, and tasks.
-Master KBPs are used to create templates for KBPs that can be used to quickly create new KBPs.
-KBPs can be linked to different objects, such as incidents, events, processes, and tasks.
-KBPs can be used to track changes to the BCP over time and ensure that the BCP is up to date.
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