Hi,I am working on Incident form List view. Based on the cell color of priority, i want the whole row to be colored by the same color. Suppose priority is critical i want the whole row to be red.I do not want to create style for each and every fiel...
Greetings All - Hoping for some guidance. I receive JSON with some name value pairs.{ "A":{ "employeeId":"ABC", "11":"DEF" }, "B":{ "empID":"ABC", "21":"O...
Our organization started using ServiceNow to replace Remedy about 3 years ago. Instead of reviewing existing processes to take advantage of the ServiceNow platform, a number of requirements were created to make ServiceNow an extension of Remedy. ...
Hi, I need to automatically set the view=self-service when navigating to an REQ from the 'Requests' menu item in Service Portal: https://ceisandbox1.service-now.com/ceisp?id=sc_request&table=sc_request&sys_id=b41f7da84f6d76008b81d48e5210c7f6&view=s...
Hi All,I am trying to retrieve a certificate from third party and in response I am getting certificate bytes. How do I store certificate byte in an array and then finally write to file?RequestPOST https://abc.example/abcd/certificates/RetrieveX-Api-K...
Hi SN-community!One of our customers have a request to update the HR Profile when a HR-profile change request is submitted through the HR Portal.As of now the record producer create a HR Case record using the script includes that are provided out o...
Hi. I'm trying to hide a form section on the user table unless the user has a role or the it's the users record. I've got the first part working with the following Client Script but I don't know how to configure it so the user can see the record if i...
Hi on kb_knowledge table i have created a field called attachment counter (this field will be counting the number of attachment to particular article.)Any idea how to do this.I am thinking of making after isert/update b.Rule.var att = new GlideRecord...
Hi All,We have a requirement in which we need to create survey and send to users.I have created survey questions. I did not give the trigger conditions. I was told to give the direct survey URL to take the survey upon click of the button.The problem ...
Hi,I have below queries , can any one help me to figure out the solution of below queries?1 . Number of REST API call made by an user in last 24 hours.?2. How many records updated in a specific table [Incident/Problem] in last 24 hours?3. can i...
I'm running through an onSubmit() Catalog Client Script trying to get it to work.When I run a getValue on a field during an onChange() script, I can see the value of the field I'm looking at no problem. As soon as it's an onSubmit() script though, I ...
Hi guys,I have a textarea in one of the Service Catalog items in Service Portal that requires increasing the height as the content comes pre-populated and it's lengthy. I have a catalog client script tied to this record producer, which actually deter...
Hi guys,I need to create multiple reports and display them all on one email. Something like the screenshot below. Users dont want the multiple PDFs. They don't want to be directed to a dashboard either. They want the reports rendered on the email. I ...
Hello,I have created a UI action to convert to service request.When I click on it Incident gets cancelled and a new service request will be created..I need to trigger a notification for the end user..How can I create a event in this UI action.//Clien...
I have a custom table that I'm trying to get linked so that users can create a Service Catalog Item and have it linked to the item within my custom table. I've created a ui action that opens a dialog window and displays all of the catalog items. When...
