Dot walking in Interactive filters
Hi All,I am using a dot walking field in form, I want to use same dot walking field in Interactive filters. Is it possible to add. Kindly helpThanksNikita
Forum Posts
Is there a way where I can color code my list view according to my requirements(like only task type). Currently only the Priority is color coded. I want these changes for me alone and not for everyone.
Is there a way where I can color code my list view according to my requirements (like only task type).Currently only the Priority is color coded. I want these changes for me alone and not for everyone on our ServiceNow.Something like above, hopefully...
Resolved! Confusion Over NULL
I need a little help understanding how ServiceNow handles NULL values. I've just tracked a bug in our system back to some code where we'd implemented what we thought was the correct use of "NULL", according to this document:Setting a GlideRecord Vari...
Resolved! Copy data from a string field to a reference field
We are currently populating a field on our User table from Okta called 'mobile_phone'. I need to copy this data to a reference field called 'u_affiliate'. I don't want the update to happen if the mobile_phone field is empty. I tried to do this as a B...
Resolved! Client script can't find my UI page
Hi,I am referencing a UI page in my catalog client script. However, the client script (using GlideDialogWindow) cannot find my UI script for some reason.Here is my catalog client script:And here is my UI page that it is looking for:Whenever I click t...
Resolved! How do I get the current record in a glideRecord query?
Hi,I would like to know how to get the current element/record in a glideRecord query.Here is my current script:Thegr.x_prgm_red_team_te_u_integer_1 -= 1; part is decrementing all the records in gr which get returned from the query.I want something li...
Resolved! Convert GlideDateTime to Days:Hours:Minutes?
Since we are unable to have a Service Catalog Variable type as a "Duration" , like we are with field values - I need to convert a duration value to a more readable format.I have calculated the duration between two GlideDateTime values and have a valu...
Resolved! Why UI Action approval buttons (e.g. Approve/Reject) do not operate outside of workflow on a form?
I have a requirement to use the approve/reject feature on the grc_remediation table and the workflow works well.However, the other requirement is to have the approval buttons (Approve/Reject) on the form itself, which I have created as UI Actions. ...
Resolved! Event in workflow to send email notification
Hello,I need some help with the "Create Event" activity in a workflow.I added the activity below to my cat item's workflow. The goal is to send an email notification to the email address that was provided on the form by the end-user. The variable...
Resolved! Dynamic Filter(I am Manager Group)
Hi AllI have to show the incidents which is assigned to groups to which the logged in user is Manager, I am using Dynamic Filters to achieve this.I have written the function in a BR as belowfunction IamManagerGroups(){ var mgr = gs.getUserID();...
Resolved! How to get the selected value from the SelectBox in the catalog
Hello,We have a requirement where the selected value from the SelectBox Catalog should be displayed in the incident. How can I get the selected value from the SelectBox?Suggestions, tips would be greatly appreciated.Thanks,Shalini
Resolved! how to collapse a variable set in catalog onload
i had a requirement to collapse the complete variable set in the catalog onload of the catalog form.That should work in the portal too...!
How to dot walk from a parent request to child task in a workflow run script?
Hi everyone,I have a run script in my workflow (which is running on the request) to update the value of a field in a 'store_database' table with the current value of the field that is sitting on a task within that request.Script:updateScript();functi...
Resolved! Adding the Short Description column from the Change Record to the Change Task All List
Hello everyone,How do you add the Short Description column from the Change Record to the Change Task All List?I can see the field when I create a filter......but how do I add this Related field to the list?It's not in the drop-down menu when I go to ...
Resolved! Events Stay Queued
Hello Community, I'm having a problem with my events getting queued but then they just sit there, and never get processed. Here is more about my configuration...I have a script include that is triggering an event I made(test.error.event set t...
