Hello All,How can we keep our certification maintain, even we switch the companies? Other than account merging?Because this practise of transfering the certifications from account to another account gives many challenge. Do you know any alternative?T...
Hi, I am not able to find out from where can we remove this Save and Cancel button visible under HR Task window in ESC Portal (HR task type = collect employee input)
We have been trying to get this to work but keep just taking them to the portal landing pagehttps://ourinstance.service-now.com/login_with_sso.do?glide_sso_id=<SSO_sys_id>&sysparm_uri=/sp?id=sc_cat_item&sys_id=ac86fab2c3bafe10322d3327050131af Anyone ...
Hello! i want to know if in Security Incident request we can change position or make it a tab in a related list in form the security response task to make it more visible to the user at first site without scrolling long time ?
We have users that are on a different domain. To login to our portal, they use this paramter,/login_with_sso.do?glide_sso_id=[sys_id] What they are asking is a direct link to one of catalog, on this parameter/esc?id=emp_taxonomy_topic&topic_id=[sys_i...
Hello Community, I have a requirement in a flow in Flow Designer to detect a business elapsed percentage on an SLA task where it reaches 75% or when it has breached. I am aware that the best practice is to use the 'SLA Task' for its trigger and then ...
EnvironmentServiceNow release: ZurichAffected table: Demand Task out-of-box table from the Demand Management plugin, extends task (not sc_task)Variable Set: Variable Set, attached to a Catalog Item, and also surfaced on the Demand Task table via a Fo...
I am trying to configure the engagement messenger. The issue is that in one instance, the search box is not visible. Attached the image of another instance where the search box is present. Any ideas on how to fix this issue?
I have created a scheduled job to run every 5 minsIs there a way to verify if my scheduled job is running as per the schedule (like every 5 mins?)I checked in 'syslog_transaction' table, 'sys_scheduler_job_history' etc, no where I could find the job ...
Hi all, i am trying to compose a mail from change request / Incident. The email is Ignored. I am pasting the error that I am receiving. It is only for two mail ID's and I was told that those are DL's. I have checked blocked mails also.
Hi,Why am I getting this error?Should I run the flow as a system user or as the user who initiates the sessions?This is a custom table but i checked and there is a create acl but im getting the error even though im running the flow as admin Is it the...
Hi Everyone, I am sending an Email notification in flow designer with the "state" field's previous and current value.The state filed has multiple choices with same value, so when the FDchangeDetails > Previous Display Value is used it picks the wrong...
Hi Community,I am trying to unwrap an AES key that was wrapped using an RSA public key, and I want to unwrap it in ServiceNow using the corresponding RSA private key via the KMF (Key Management Framework) API.I attempted the following approach using ...
What are the entries or tables stored in update set, as per servicenow core and ITSM perspective?
Hello Developers! Can anyone tell me how can I show the language picker ?we are on Zurich release
