Hi Everyone,I’m trying to set a reference qualifier dynamically on a Lookup Select Box variable in a catalog item by using another variable’s value.Right now, I’m using the following script as the reference qualifier:javascript: "" + current.va...
On the FSM Dispatcher Workspace, the Work Order Tasks are not being displayed on the task panel. We impersonated a dispatch group user, selected their associated territory on the Dispatcher Workspace, but the task panel still does not show any Work O...
Hi Team, I was wondering how can we handle approvals in case of sick leaves or unplanned leaves. I know delegation works, but this is when it is a planned leave. Has any one faced this scenario?
Hi all, I'm trying to download a Knowledge Article from our ServiceNow portal, but I don't see any built-in option like "Export" or "Download" on the article page. The only visible options are “Subscribe,” “Flag Article,” and “Edit” (for those with p...
Hi everyone,I’m currently working on a ServiceNow implementation and ran into an access control issue related to RITM visibility. I’d really appreciate your advice.Use case:We create 1 Request that generates multiple RITMsEach RITM is assigned to a s...
Trying to figure out a way to change the action button from screenshot "Don't see what you need?" to redirect to Employee Center home taxonomy or home dashboard. it is currently redirecting to /esc?id=emp_taxonomy_topic&topic_id=I want it to redirect...
From where does this error come from "Condition evaluated to null, skipping Business rule" on Form while submitting a new project form . How to fix it, if any have faced this and found to resolve this.
I have a Record Producer with:A single-choice dropdown variable (let’s call it u_selector)A Multiple Row Variable Set (MRVS) (let’s call it u_items_mrvs) with a few columns (e.g., item, qty, comments)What I’m doing nowUsing a Catalog Client Script (o...
In Flow Designer - Catalog Item name is showing twice in the 'Get Catalog Variables Action' step like below Under Actions - Get Catalog Variables from Digital Services Access request from Digital Services Access Request catalog Item name - Digital...
Hello Experts, I need to send a ServiceNow record attachment to a third-party document API. This API only accepts data in base64Binary format. Is there a method available to retrieve the binary content of an attachment and then convert it into base64...
We are looking for a way to take the paperclip icon off of one HR Service. Is there a way to do this?
Hi All/ @Ankur Bawiskar I have a flow which is triggered at 4:00 AM GMT. Now in that flow I am using look-up record for the table X and then sending an email using Send Email Action. In Send E-mail body I am using Table X record attributes using dat...
Hi everyone,I implemented a custom "New" button on the Tests related list (Story form) to create and link a Test automatically. Current implementation (UI Action): The Test Case window gets opened and all fields are disabled. Even the mandatory fiel...
I have created a portal experience in App Engine Studio. It consists of a single page. On that page, I have a button. I want to open a catalog item when the button is pressed.
Greetings, I have a catalog item with a select box and multi-row variable set. If a requestor selects a specific option in the dropdown for File Share, the customer needs a select box to be visible in the MRVS asking what type of access is needed. My...
