how to show the ritms which are waiting for approval in front end along with the changes
Hello Team, how to display the ritms which are waiting for approval along with the changes shown in below image in front end for cusomer
Forum Posts
Dynamic translation of emails triggering 2 emails in servicenow
After enabling Dynamic translation for emails. Two emails are triggering one in default English and other translated version (user preferred language)How to disable triggering in default English ?
How to configure link on caller card under Record Information Page for an incident in SOW
How to configure link on caller card under Record Information Page for an incident in service operations workspace? Requirement is to create new link called 'Caller Config. CI' on caller card/page, when clicked on link, it displayscaller associated c...
Flow variable Value Retention not happening when using the variable inside do the foloowing
Hi All, I have a requirement on demand table and I am generating few demand tasks and approvals for demand record.Now in this flow for one of the approvals if it gets rejected I need to go back to a previous step and regenerate the tasks and the app...
how to add brand logo in header of portal app shell ui builder
how to add brand logo on the top left in the header of portal app shell in ui builder
Resolved! How change mid servers display name in servicenow instance.
I've setup mid server for the dev environment correctly, and it is functioning as expected. I've been asked to change the name of the mid server that displays in ServiceNow. Note: There is no need to change the service name. I need to change the disp...
need help in flow
We have a catalog item with the following fields: Related Category (Mandatory) – Choice field with values:Collaboration and CommunicationCyber Security ServicesHardwareInfrastructureSoftwareApplication Name – Reference field to the Business Applicati...
Resolved! Why it's taking too long to load the PDI
I was unable to access my PDI because it showed the error message "Error upgrading to Australia Patch 2". I then tried to reset and wipe the instance. Around 10:20 AM, I received an email stating that my instance was ready. However, it has now been m...
When category and Location select dependent CI appear
HelloThis is all for change_requestI have created client scripts for Category and Location to display dependent CIs. My requirement is that when both Category and Location are selected, the CI should appear accordingly. However, the CI Class is showi...
Service Catalog: Citizen Developer training
Can anyone recommend training material / online courses on building service catalog forms that does not require App Engine Studio or Catalog Builder? We do not have a licence for App Engine Studio. I have experimented with Catalog Builder and complet...
Service Operation Workspace Chat error
Agents are reporting that they getting errors in Chat in Service Operation workspace. The error message is "An item in your inbox was assigned to another agent, so no action is needed." coming before the timer is becoming 0 seconds.Can I get where th...
Flow multi level approval steps
We are migrating our workflow to flows. In some of our workflows, we have this approval process which sends multi-level approval tasks. For specific forms, when a user submitted a request, it will send approval task to user's manager. We have a custo...
Add a new filter option for Date Fields
Hello All,is it possible to add new filter option for Date Fields ?I would like to have an option as "Last 10 Days and Last 14 days"If anyone knows a way of adding a new option in the filter, let me know as this would be more user friendly for users
DataStream action execution error (com.glide.transform.transformer.exceptions.InvalidPathException)
Hi Everyone, We have recently installed a CSD 2.O for Microsoft Intune plugin to automate software deployment and revocation and along with that we have installed the below spokes as per the documentation.Intune spoke Entra ID spokeLINK : Client Sof...
How to create a child catalog task from Catalog Task via workflow?
Hi All,How to create a child catalog task from a catalog task via workflow. When a subcategory of a primary catalog task is changed to L2, it should close the current task and create a new child catalog task to the primary catalog task. How do I achi...
