For Workflow checkout and Publish option is not showing
For Workflow checkout and Publish option is not showing
Forum Posts
/table api not returning response when `Z` is included in filter datetime
The api/now/v1/table API does not return any results when the sys_updated_on filter includes a trailing Z, even though the datetimes are sent in correct UTC format. For example, no records are returned for the following filter:sys_updated_on>2026-01-...
want to edit out of the box error Messages
"The fraction part of a currency value cannot exceed 4 digits. It will be rounded off to the first 4 digits"Want to edit this msg for contract management
Custom Workspace UI Action – Export Only Visible Form Fields to Excel
Hi Team,I have a requirement in a Custom Workspace where I created a UI Action button (Export to Excel) on a form.Requirement:When the user clicks the Export Excel UI Action from Workspace:The Excel file should contain only the fields that are curren...
Resolved! Unexpected Field Reset When Changing Hardware Status from "In Order" to "In Use"
Hi all,I’m working with the alm_hardware table, specifically the hardware status field, which includes the options “In Use” and “In Order” I’m encountering an issue:When changing the status from “In Order” to “In Use,” (I don't need to save even the ...
Flow Desginer Run as different user not System
I set Runas as System in Flow Designer, but it often runs as a different user. [Flow Property] [Execution] Like above, sometimes it works as a System and sometimes it works as a different user. Help me to work as a System User only.
Now Mobile popup message
Hello Community,I need help implementing a popup message on now mobile app.requirement: Have a question mark button on the home page, when clicked a popup need to appear with a text message on it any help please?
Resolved! Transform map generating empty records along with records with data
I have a transform to import records and after importing it generates extra records that are null: I have Onafter script(function transformRow(source, target, map, log, isUpdate) { var cart = new Cart(GlideGuid.generate(null)); var item = cart.addI...
Missing answer or result from Script Include
Hi, I've a script include which shows the log of the required output but when called through script include it shows null.Script include (Client Callable):var IMFTAccountName = Class.create();IMFTAccountName.prototype = Object.extendsObject(AbstractA...
What are the pre-requisite required to create an integration with Zendesk and ServiceNow?
Hi, Please someone help me on to get the pre-requisite required to create an integration with Zendesk and ServiceNow. Thanks in advance. Regards,juganta.
Resolved! Standard Change Template Proposal - Request Approval UI Action
Hi All, We are in the middle of configuring the standard change option in the platform. Our change manager requires that all proposals have at least 1 task. We were looking to amend the Request approval UI action to check that a change task template...
Resolved! How Can I get Label of Check Box Variable Label by Catalog Client Script？
Hi. I created choice box fields like below. Location (val_location)(Label) -placeA(val_place_a)(CheckBox) -placeB(val_place_b)(CheckBox) -placeC(val_place_c)(CheckBox) I want to get Label of check box which selected. For Example, I tried scri...
How to add a skill in the Now Assist platform by default -like topic
Hi, How to add a skill to the Now Assist platform by default (like a topic). When we deploy a skill to the Now Assist panel, it should work based on user input. I want to know how to add it so it appears by default, like “Get Help,” in the Now Assist...
Resolved! How to pass parameters to a script include through a business rule
Hi, I apologize if this has been asked before, but I couldn't find anything that was very helpful. I have a business rule that runs on a custom user table (which is used to identify approval routings) where if a user is replaced, it updates any open ...
View keeps changing to "Self-Service"
I have a user that keeps getting their "View" settings changed on them. They want it to stay on "Default View" but it keeps going to "Self-Service" view. They mostly see this on different ticket types. I checked our Business Rules, Modules, and View ...
