Autoclose property
Hi All, After any incident gets resolved, it gets closed after 6 days. How this setting is made in ServiceNow? By using system properties?
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Hi All, After any incident gets resolved, it gets closed after 6 days. How this setting is made in ServiceNow? By using system properties?
I have three different table, which I want to create a report of that 3 different table in one reportcan someone help me in these Thanks khadeer
Hi,Im using this jelly script but its not evaluating the test condition present bellow is the code:<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="jelly:core" xmlns:g2="null"> <g2:evalu...
Hi all,I'm configuring some flow trigger conditions, and as shown in the image below, I have multiple "Customer touchpoints" filters.This setup triggers the flow whenever "Customer touchpoints" changes from 2, 3, 4, and so on - essentially increasin...
I need to create a field on a catalog item where, as a user types, a space is automatically added after every four characters without waiting for the user to leave the field or move the cursor.A standard onChange Client Script only trigger when the u...
We have dot walk fields on the form, we are using same dot walk fields in multiple sections, We have written a onload client script to hide them based on a condition, but it is working only on the first section and not working for the remaining secti...
Hi,I have one requirement update the work notes whenever records added or removed in related list like service now incident table whenever under related list problem record added then work notes updated with "Problem PRB0000001 'Parent' field adde...
Hi Everyone,I have tried various ways with no success to get other UI Actions in workspace, e.g., Approve, Escalate, Decline to not be available unless the Assign To button gets clicked 1st if the user is part of the assignment group and is not the c...
Hi Experts, I've a requirement, where i want a #catalogue item to create multiple tasks corresponding to rows in multi row variable set. and each Task will only show up values from one row, and once i've received a response for that row , we'll clos...
I am looking for the best way to add SLA data to work order tasks in FSM Mobile.The SLA definitions exist and work (related/working in platform) but they want the agents to see their SLAs on their work order tasks from the FSM Mobile Agent.I find Mob...
I am having the below on change client script running on a device type variable, need to update the countries in one new system property and need to call it in this client script.Please help me in script.Thanks in advance. function onChange(control,...
Hi everyone, I am building an automated VM provisioning request. Basically, an employee will submit a catalog item request that can be for requesting one to many server builds. Then once the automated provisioning is completed, the server(s) informat...
We don't have a separate app engine licenses but we got 50 custom tables with ITSM. Does anyone know if we can use those tables to build a custom app for our Health and Safety team (around 30 fulfiller users) without any additional cost?If not, would...
Hi, I have a scenario where user opens an RITM to view details, then, when navigating away they receive (one of) the following pop-up warning even though the user has not changed anything: I have been able to replicate the issue (only appears to hap...

