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Forum Posts

How to show / hide UI actions dynamically on record page

I need to show / hide a UI action on a record page based on whether the mandatory fields are filled in or not . I referred these already answered questions here https://www.servicenow.com/community/developer-forum/isolate-script-false-and-dom-manipul...

Autoclose property

Hi All, After any incident gets resolved, it gets closed after 6 days. How this setting is made in ServiceNow? By using system properties?

BharatiK by Tera Contributor
  • 1568 Views
  • 5 replies
  • 1 helpfuls

Jelly script

Hi,Im using this jelly script but its not evaluating the test condition present bellow is the code:<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="jelly:core" xmlns:g2="null"> <g2:evalu...

krpandeyadi by Tera Contributor
  • 432 Views
  • 1 replies
  • 0 helpfuls

Resolved! Help with flow designer trigger condition

 Hi all,I'm configuring some flow trigger conditions, and as shown in the image below, I have multiple "Customer touchpoints" filters.This setup triggers the flow whenever "Customer touchpoints" changes from 2, 3, 4, and so on - essentially increasin...

Snowman15 by Giga Guru
  • 2073 Views
  • 6 replies
  • 4 helpfuls

onload client is not working for all the section

We have dot walk fields on the form, we are using same dot walk fields in multiple sections, We have written a onload client script to hide them based on a condition, but it is working only on the first section and not working for the remaining secti...

Nagasri by Tera Expert
  • 821 Views
  • 3 replies
  • 0 helpfuls

Display SLA in Mobile Agent

I am looking for the best way to add SLA data to work order tasks in FSM Mobile.The SLA definitions exist and work (related/working in platform) but they want the agents to see their SLAs on their work order tasks from the FSM Mobile Agent.I find Mob...

Cheri M by Mega Sage
  • 885 Views
  • 1 replies
  • 0 helpfuls

Show fulfillment data back to an ESC user

Hi everyone, I am building an automated VM provisioning request. Basically, an employee will submit a catalog item request that can be for requesting one to many server builds. Then once the automated provisioning is completed, the server(s) informat...

JaimeG by Tera Contributor
  • 495 Views
  • 1 replies
  • 0 helpfuls