We have some customers we've developed custom apps for that do not want the Discuss button. They would prefer all communication take place in the activity log, and do not want to introduce another place for collaboration. How can we hide the button o...
Hi,Need information on Service Builder- Does the admin have ability to customize anything within the Service Builder.Example: Workflows, Fields(creation/ updating labels), help content, form layouts.
Please tell me how to create report which shows comparison of two field named amount being sought and amount approved such that it displays only those records created last week i.e first it takes sum of both the fields and then separately displays th...
Hi , I want to create a interaction using flow designer. Can anyone suggest how to configure it
Hi, How we can copy and paste images into the Worknotes/Commnets of a ticket.Is there any way to do?Can you please anyone help on this. It will be usefull. Thanks!
Hello everyone,what are the requirements for being able to delete a knowledge article, especially in the first draft version 0.01, if the version was created by another person?Thank you very much for your answers.
How to generate a receipt by submitting a catalog form?Receipt should be in a form of PDF and it should have a dynamic value such as product price, quantity etc as per the input values on catalog.Any leads here would be highly appreciated.Thanks.
Hello all ,In Catalog Lookup selectbox variable i want to remove conditional filter, How can i achieve this?
Hello developers, I am using Lookup select box, table used is sc_req_item and reference qualifier is added. In dropdown i want to show latest closed records first follwed by old closed ones. I have tried ORDERBY, ORDERBYDESC and even used script inc...
Hello Friends, I’m facing error messages when we are reading and printing all array values from for loop. I have stored true/false fields into array.
Hi I am trying to integrate Active Directory from Servicenow using Microsoft Active Directory v2 Spoke.As part of connectivity, i want to do it through the cyberArk. Can you suggest me the best solutions to perform this. Thanks in Advance,Roja__PRESE...
I have created a Read ACL and Write ACL on a field on our Contact table. The Read ACL is set for user_admin, and the Write ACL is set for admin. When I impersonate a user-admin, I can't write to the Contact record via list or form view (correct). But...
Hi Experts, Looking for some suggestions on the below requirement.Case :I have a inbound email action which is updating the Incidents . Requirement is : When an email arrives into the record , It should notify the watch list users -- For example with...
Can somebody help me with this. Journey can be cancelled if a new hire no longer works for us.If in the user table the "Active" field” becomes “inactive” for an employee who has a journey, automatically trigger the Rescind process. Thanks!
Hi Expert, would you know how to hide/show a workspace container for HR case based on scripted condition (not bases on role), as for example, logged in user is member of assignment group or case field is true? ThanksAgathe
