Hello All, The email address is clickable but there is no action to open Outlook application when being clicked.Please help to advise.my JSON code in Contact Card component:/** * @Param {params} params * @Param {api} params.api * @Param {Transform...
Hi All, I am stuck at a point where I am not able to handle one situation. There is a variable in an item which is hidden in some scenarios, but when approval emails trigger, it also includes that variable. But it should not be there in the mail. Att...
Ok so I have two variable date fields:start_dateend_dateOnce the start date is entered I want the end date to automatically be updated to 90 days after the start date.So I have added an on change catalog client script as follows: Type - onChangeVaria...
Hello Everyone, What is the exact differences between Support and Surf? They have a lot of things in common it seems. Thank you!
I was wondering if there is a way to suppress the info banners that show the roles that were added to a user when adding them to a group via Flow designer. Here is a picture of what I mean:These will show up in employee center then a manager or appro...
When we upgraded to Xanadu Patch 0, the login page no longer displays our company login.Is Xanadu no longer using the banner image that is set on My Company? How do we fix this? Thank you!
Hello. Within an HR Service, if my Fulfillment Type is set to "Service Activity", is there any way to have Approval or Task records triggered conditionally? Or do I have to switch to "Flow"? Many of our HR Services have Category and Subcategory var...
Hi ServiceNow Gurus!I am creating a business rule that needs to show the first record created in 'sys_user_grmember' sorted by 'sys_created_on'. Part of the code in mybusiness rule is:var grug = new GlideRecord('sys_user_grmember');grug.addQuery('use...
I created a custom variable formatter (sys_ui_formatter ) for my custom Cases table using "com_glideapp_questionset_default_question_editor".All Cases are created from a record producer. And although I created and made the formatter available on the ...
Hi, When I am installing RPA, I am getting 403 forbidden error. Can anyone suggest solutions to resolve this issue.
I have a Notification that is set without any information in the "Who will receive" section (all fields completely blank). In the "What it will contain" section, the Content type is HTML and plain text and the line ${mail_script:Test Records in Rewor...
There is a stage that shows on RITM that seems to be tied to REQ. Fine. However, even when the REQ is marked APPROVED, it does not show as marked/checked?I have seen many posts about how this is OOB and we should leave it. Ok. But how do I mark it ch...
Can someone please help me understand the notification "Subscribable" option? I've read through the forum and through the ServiceNow docs but nothing seems to explain what I'm seeing or how it is meant to work. I've created a new notification that tr...
I created a custom Flow Action which calls a REST Endpoint and I am parsing the response from REST call using the JSON Parser step. JSON Parser step works fine whenever I get response in payload, however in some valid cases when there is no data to ...
Hi All, I am facing issue while making some changes on the form through form layout and try to place that update set in another environment like prod or UAT. Then what is happening it is creating duplicate section in another like prod and uat apart f...
