Hi All, Please can any one explain me about the AI Agent and how to build in the ServiceNow(like setup walkthrough). Please explain the any one of the use cases(Next Best Action Agent or Password reset specialist). Thanks in advance,Vinuth
Hi Experts ,the knowledge articles when searched in the portal's search bar is not returning anything.The article is published , valid to date is in future and the KB is added to the portal, and the child tables are added in the search source.Still t...
Our application is planning to send events in JSON format to servicenow though MID serverCan we use the below URL end point alone?. Does any script setup required at servicenow end to push the events in this case.?http://{MID_Server_IP}:{MID_Web_Serv...
Need to hide the create button on Business Application form in Service Portfolio management workspace. When I checked in UX form actions, create action is not available.
Hi All, We have duration type field on the form , and if the user enters more than 24 hours in the hours field it automatically converts to 1 day , for example : "Days 00 Hours 25 Minutes 00 Seconds 00" now if I save the record it would automatical...
Hi All, We are in plan to make use of catalog builder to give access to catalog owners to builder their own catalog and modify. I have few queries. 1. Can we make any custom field available in catalog builder ?2. As per my understanding we can add va...
Hey guys, Before I started this little project I had no experience with Javascript and wanted to learn something, so take it into mind when providing explanations I'm working on a record producer form for our local use for the business. The form u...
Hi All,Want to populate custom field (u_service_level) based on selection of affected ci reference to cmdb_ci table. Thank you in advance Best regardsDeepika
Hello all, On a change request, I want to make sure the difference between Start date and End date to be at least 15 mins but not below that.It should be applicable during a change request record creation using Integration also.So, I guess Data polic...
Hi All, Could someone help, how to change the list layout (add a new column) under other records, based on what I found I can only do it by changing the default view only, which I want to avoid due to the fact that other streams use the default view....
Hi, I have been asked to provide estimations of time for my developments in ServiceNow. Most of my tasks are customizations for new forms and workflows, dashboards, configure tables and columns, etc and incidents solutions. Please help me to know h...
Does Document Intelligence support Hebrew language and can through that is to possible to fetch the Hebrew Invoices uploaded in PDF format?
HiI need to add a field to the change_request table so that it contains a list of all activities that have been in a rejected status and changed to another status.That is, from the moment the activity was opened, if it has been in a rejected status, ...
On 'cmdb_ci' table I have a Business Rule that uses a script action to create a record on 'u_cmdb_ci_monitoring' table. Every time a record is created on 'cmdb_ci' through integration based on the conditions given it should either update the existing...
