Hello!So, for context, I am trying to create a field that must be filled by the solver of the RITM. It is hidden from the user that is requesting the RITM, but it is visible only to the solvers. I've already done the UI Policies in order to make the ...
Hi,Is there any way to configure the Related records tab to be the default tab so that every time someone enters the incident form it will automatically open on the Related records tab and not on the Details tab? I want to keep the same order of the ...
I've been scouring the web to see if it's possible to add RICH TEXT to the Details of a New Outage task. The Ask:Management would like to apply a predefined or suggested Text format to Outage Task and other types of records within ServiceNow. I'm fam...
Able to connect to the Rest API from Postman but not from the Rest message in servicenow
Hi Guys , I am working on integration with the different instance using REST message. but it's showing an error " {"error":{"message":"Requested URI does not represent any resource","detail":null},"status":"failure" while updating the record, but f...
I first want to say thank you to all for your suggestion. As the title says, I have a requirement to have the Attachments on a RITM to show on the SCTAK in the Service Operations Workspace. I have already created a related link in the legacy UI to ac...
I want to call the javascript library JSBarcode to display custom barcodes , whenever i click on a ui action in a form. I have created an ui action and on clicking it i have created an ui page which is coming as a pop up. I want to display the barcod...
So When workflow event is trigger? is there any table where its history is stored like this this event is triggered and this time.. I just want an wait for WF event if flow desginer.
Hi experts,I need to replicate 200 SLAs for new conditions.What is the best approach to perform this action? TIA
Hi. I was investigating whether ServiceNow and Google Calendar could connect using the Google Cloud Platform service account key. I registered the key information in ServiceNow in the form of JWT and confirmed that the access token was obtained and G...
Hi,Can we add scripting in "wait for condition" Action in flow designer without adding the record.As my requirement is to continuously look up records from Assessment Instance table, until atleast one assessment got completed. For this if I use "look...
Hi All, I am new to service portal, as I tried to get a field value using client script on portal widget I am able to display message from html when field value is changed but not able to display anything when record is saved without changing the fie...
Hello Community,I am facing an issue where Flow Designer is creating a new choice value in a Choice Field instead of selecting an existing choice from the predefined list. I have configured the flow to retrieve a value from a previous record, but it ...
Hello all, Recently I have been working on an enhancement that requests a survey to not require authentication for users. I realize that this is an out-of-box functionality (with the 'Public' option), but we require the incident that the survey is at...
As a walk-up technician, when I login to Service Operation Workspace, and work on Walk-up Interaction record, I should see below attributes of Opened for in right-side panelUser idEmployment TypeManagerLegal hold
