Hi,I have configured a flow to send notifications to users based on two conditions.1. State is fix in progress2.Action status is pendingThen email will trigger once in a week for 3 weeks.In this case, emails are triggered 6 times while testing. Also ...
By any chance can we select the check box in list view by using ATF.Please clarify.
I've selected the 'Hide columns personalization" checkbox for the list setting, but as you can see the gear still shows up on the list and I can edit the columns.
Hello, I have a weird problem on SOW. When I create a new Problem or Change on SOW, I realize that New Record page has a different layout than the layout you see when you open a Problem or Change record on SOW. When I try to fix that, I see that the ...
Hello There, Greetings!!! We have one user who shows ITIL access on his profile and have roles 36When we try to remove the role after clicking edit button we aren’t able to see any ITIL role on new page where we drag role from left to rightBut when I...
I have a requirement in Change Request that is if the Planned end date is less than the Actual end date then I need to trigger notification. How to compare the two date/time fields?
Hi Team,I have created below 2 buttons for a catalog item using a widget, is there a way to hide these buttons and show unless all variables are filled with values.Please help me to achieve this. Thank You!!
Hi everyone ,i need help in RITM creation , when ever we raise an request with the out of the box feature it will automatically create an RITM , now i want to restrict it to not create RITM .just create request can anyone help me with this ?i want ...
Hey guys, i updated a taxonomy topic with a new icon. Now the new icon does not show up in the ESC portal. I've tried to clear the instance cache, my browser cache, used a different user and used a different browser...nothing works. We are already u...
I have a sub-flow below that creates a catalog task and getting the sys_id of itBut it always return this error even though the task is clearly thereWhat I'm trying to achieve is to get the sys_id of all catalog tasks created to be queried after the ...
Now assist is not only for platform users but also for creators .With Now assist for creators you can ask , the platform to create applications , catalog items and many things , with natural language , and without any technical or ServiceNow platform...
I would like to help for the following:If a incident is closed and someone replies to a closed incident I would like to a get new incident created also would need a notification which should be sent to the user informing why a new ticket is getting c...
Hi All,How can I change the List collector field UI in the table.Requirement is to change thisto this I tried but I am not getting any solution. Please help me here. Thanks,Sam
In resource Plan , if we select Memebers Preference as Specific members & if we add the 4,5 users in the Members list & when we are allocating resource plan then in Confirmd/Allocated users it is taking only 2 users. Confirmd/Allocated users it sho...
I have already created rate lines for the lcoation bases in the system and on the bases of those location when user belongs to any of those location the cost comes on the bases of that only. But when i choose the username in user field and some rando...
