Hello developers,I have a quick question that's probably ServiceNow 101 but I wanted to get more clarification.What is the difference between the Procurement Task > Related case and Procurement Task > Parent? They both have the same information but p...
I have a flow in flow designer that receives a body containing keys like "name": { "en-CA": "My Name", "fr-CA" "Mon Nom" }. When I try to create the body mapping in designer for the label it accepts it but it renames the name of that field to "en_CA"...
Hi, Notification count based on push notification which are read and not read are stored in the "sys_push_request" table1. There i see the type field where it have "origin_notification" where the notifications are configured and we can see it also on...
Hi There, i written script based on condition it will change the color.it's working in native UI. not in Work space. This is the script:i applied in particular view g_form.getReference('active_escalation', callback); function callback(res) { ...
I have gotten the roles assigned to a user. {{instanceUrl}}/api/now/ui/impersonate/role{ "result": { "activeRoles": [ ..., "sn_customerservice_agent", "sn_customerservice.contact_manager", "sn_customerservice.csm_workspa...
Hi everyone, I'm attempting to add a banner to our Change task to alert users not to proceed with a task unless the parent has already been approved by the change team. I've created the banner and added it, without filters the banner displays on all...
Hello I've been recently working on converting our AD/LDAP connections from being direct from ServiceNow to our company network via VPN tunnel TO using mid server. ServiceNow makes this very easy to configure LDAP Servers for data sources run through...
email sent from composer is not showing in activity of records normal emails which triggered on updates are showingcan we enable the emails sent from composer to the activity ,i.e from three dots on bar
When an HR Service is set to Fulfillment type = Service Activity, like this: Is it possible for the user data entered on one task to get somehow passed to (and show up in) a subsequent task?And If so, where can I learn how to do this? Thanks.
How do I use the connection alias in the JDBC step of Data stream action in flow designer?Where should I define the alias and how it links me to the data source?
Hey, im trying to configure a form component in ui builder and im having trouble data binding the sys_id.I am using a look up multiple records data resource.im trying to use the sys_id from the record, but its no workingSomeone can teach me how to co...
Hi,Does anyone know if there is a possibility to integrate Viva Engage with Servicenow? Not only to raise/follow-up on tickets but for example also, and not limited, to use the "tags" to do searches automatically in the Servicenow knowledgebase and o...
Hi team , can anyone please help me on this below request . 1. Create a scheduled report. Delivered to David and DataInformationGovernance@com2. Report will contain all the requests raised for SBF catalog and HDF catalog 3. Report should contain all...
Hi. If I create a custom Flow Action in Flow designer, I might use this action in numerous Flows and Subflows.Where can I find which Flows and/or Subflows that use this custom action later on.I have not been able to determine which table it is stored...
hi All, I have a requirement where the users will try submitting changes for knowledge articles using catalog formI have a variable for the user to select the article name.But i am unable to reference using article short description as its not refere...