Resolved! Need Help on code
Problem ticket cannot be closed if there are open Incident Tasks anyone please help with coding.
Forum Posts
Resolved! Variables to Incident form in SOW
So I have here a record producer in Service Portal - it becomes an Incident when submitted.However, these variables are not showing on the Incident form. Please help on how I can make it appear. Thanks. I need to make it appear as a new section in de...
send PDF files of KB articles in rest api response
A third party app, sends request to snow system for KB articles. They may send a single KB number or multiple KB numbers in query parameters. And they need the KB articles as PDF file in a ZIP file in the response. Is it feasible using scripted rest ...
Resolved! How to get value from Array of JSON Objects
Hi, I have below output using one of my background script where this is an array of JSON objects.[{"directory":"446e361e1b35c110336be3fb234bcbdb","roles":"ab348df61badbc10cab09647b04bcb6d"},{"directory":"3afc390e1b648d10336be3fb234bcb8a","roles":"ab3...
Resolved! While Opening the Groups Related List it is showing can't display the List
Hi All,I have added a new User List in "ServiceOperationsWorkspace", if i check user form i'm able to access it but where as i'm unable to Access the Groups list it is throwing the below error:Can anybody please help me on this issue. Regards,Mahesh
Building an object array based on Look Up Records Step
Hello all, I have a 'Look Up Records step' in a Flow Designer Action.I am attempting to iterate over the record set with a Script Step and build an object array. (function execute(inputs, outputs) { try { var conversationcontentarray...
Help with Catalog Client Script
I need help with a catalog client script. For the ''Operational work type' drop down, whatever that is selected there, I would like the 'Work category' drop down to to change to the same thing. The choices for both the drop down are the same, but t...
Any possibility to to make past dates are Readonly/grey out in in Calander
HI There, Any Possibility is there to make past Dates are not selectable, i don't need any comparision and then clearing the value thing, when user see the calender he/she can select only feature date only. Regards,Rajesh.
Hi
New here just wanted to say hi!
Flow Designer Records Lookup: Aggregate option?
I have a repository form which uses two levels of grouping to gather data. Normally, I'd be using a Glide Aggregate to group the info into groups of the first level, then use a regular GlideRecord query to look through the data in the second level. ...
CMDB data flapping through sccm and discovery
We have an scenario where the cmdb_ci_computer data is flapping through sccm and discoveryAs per the requirement we need to update the cmdb_ci_computer attributes (serial number & name) just through sccm and cmdb_ci_server attributes (serial number &...
Sections on a form can appear as
Hi,Can you please share screenshots of how it is done? Sections on a form can appear as:· One or two columns· TabsFrom Form Designer, how do you define a section, so it displays as a tab?a. Click the Gear and check the Tab optionb. Click Context Menu...
Resolved! Company Field is not present in Group Table
Hello Guys,As per checking I am not able to find the Company Field in sys_user_group Table.I have checked in the sys_user Table it is present and even core_company table have the data.Please find the below screenshot.sys_user_group Table: But Company...
Microsoft Exchange Server Spoke Question and NTLM Authentication
Hi all,I've been tasked to install the Microsoft Exchange Server spoke. Going through the documentations and setup, all was performed correctly on our ServiceNow Instance. In attempting to use one of the actions from the new spoke, we've been continu...
Microsoft Exchange Server Spoke Permissions
For the account used for the Microsoft Exchange Server Spoke credentials, what AD groups should the account be a member of? Does the account need to be assigned roles within my organizations Exchange On-Prem Server?I haven't been able to find any Ser...
