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How to pass object from system property to UI Builder

Hi,I have an system property which stores the object value. When i access the system property from the UI Builder, I see the object with "\" backslash in it.Below is the system property:Below is the system property that i am accessing in UI BuilderHo...

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Hari1 by Mega Sage
  • 916 Views
  • 2 replies
  • 0 helpfuls

Ensure that the Start Date cannot be set to a past date.

Create Business Rules for Data ValidationRequirement:This check must be validated on both for a new record and existing record.If the date is in past, the user must not be able to save and proceed and get an error message displayed. Should be use bus...

Shreya3 by Tera Contributor
  • 1700 Views
  • 4 replies
  • 0 helpfuls

Need help to find issue integration

I have one script include to update the condition from the system property for the incident; the condition contain when to start integration(i.e assignment grp = grp_integration or correlation display = "Integration"),  but the incidents without matc...

Sayali_9822 by Tera Contributor
  • 1407 Views
  • 6 replies
  • 0 helpfuls

View does upload correctly in update set

Hi, i tried to upload an update set to another instance.The update set was supposed to create a new view to the change_request table, the view was created but the fields. That i added to the view were not added to the view.The fields were created jus...

HAM Scheduled Job

Hello Experts,I am new to HAM can anyone tell me the use of the below-scheduled job in HAM:Download Hardware Content: Device typeDownload Hardware Content: LifecycleDownload Hardware Content: ManufacturerDownload Hardware Content: ProductDownload Har...

abhijee by Tera Contributor
  • 2568 Views
  • 4 replies
  • 1 helpfuls

Apply Css for sn-choice-list in portal

HI, I am using the sn-choice-list to create a choice dropdown in portal. I would like to know if we can apply css styling on this field, like I want to change the blue hover to Gray. Any suggestions will be helpful   

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Sequential Change Request Approval Process

Hello all,     I am attempting to create a sequential change request approval process.  I am trying to follow along on this post: https://www.servicenow.com/community/itsm-forum/change-approval-policy-sequential/td-p/2361782 but I am missing somethin...

lonesoac01 by Giga Guru
  • 679 Views
  • 1 replies
  • 0 helpfuls

Platform Analytics Dashboard and its Interactivity

Hi Everyone,I’ve created a dashboard using Platform Analytics and would like to make the single score reports interactive by linking them to list-type reports. Is there a way to achieve this functionality?Additionally, I’ve built a list component rep...

ujjwalababa by Tera Contributor
  • 1362 Views
  • 2 replies
  • 1 helpfuls

Resolved! Xanadu - Workspace Pivot table doesnt open record on first click

I have a workspace with many groups.When no filter is applied the Pivot tables used have a scroll bar. A weird interaction when clicking on any of the "Total" row values. The view changes to the top of the list on the first click (on the value direct...

Adrian14 by Tera Contributor
  • 1248 Views
  • 1 replies
  • 1 helpfuls

Set Who Will Receive in email notification using a Script

Hi, I'm trying to create an email notification that is sent to the user assigned whenever any worknotes or addition comments are added. If there is no user assigned, the notification will send to a group instead. Is this possible with a script ?

Gopal6 by Tera Contributor
  • 7022 Views
  • 7 replies
  • 5 helpfuls

Resolved! Catalog item - auto populate a MRVS with users assigned assets

I'd like to have a catalog item that displays the currently assigned assets for a user in a multi row variable set. I feel this is the best way to display all assets on a catalog item since different users will have differing numbers of assets assign...

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Biddaum by Tera Guru
  • 2451 Views
  • 11 replies
  • 1 helpfuls

Question on Outage Record

We are investigating into the use of Outage records as a potential solution for large-scale, widespread system outages. P1 notifications are not on the same scale as, for example, a Crowdstrike type of outage. We need to know 1. How can this be used?...

nirwan_ritik by Tera Contributor
  • 1856 Views
  • 5 replies
  • 2 helpfuls