I have a script include that I cam calling from a catalog client script. Ultimately I need to script include to return the current date + 2 days and then compare it, in the client script, to a variable field and then reset the variable field if the ...
Hello Team, Can someone provide implementation, pre-requisites , requirement gathering , design documents related to Virtual Agent Lite. Thanks,Sriram
Hi All, I need to validate whether fields in list view are read only or editable for different user profiles , can I use ATF for this , if yes then can someone please guide me on this? Thanks in advance.
Hello Experts, I am looking for the recommendations and best practices to replace long running scripts. Kindly advise Thanks and Regards, Meenal
I have created two field on custom table1)u_access_to_countries - List Collector and refernce to the country table2)u_access_to_region - string field I want to populate region of country in string field. Below script is working for the initial value ...
I am aware that api.setState runs async, but it is limiting to not be able to use state in a way where you can count on timing so the value is what you think it should be by the time you, let's say, handle some event that maybe you emit AFTER the set...
Hi Everyone,We have to setup a round robin auto-assignment of incidents to Service Desk group. There needs to be a roaster which Service Desk lead will have access to update. They will be able to mark agents available or unavailable.How can we achiev...
In service portal I have a cancel button after I click on cancel button a pop up for cancellation reason appears(attached screenshot) but the record is not getting cancel now I again click on the same button then the record get cancelled. How can I f...
I am new to servicenow. Wanted to know How to send mail to Group (All users in group) in flow ? As i am unable to find option where i can set group name in To field while creating a Flow. Thanks and Regards,Sachin Kulkarni.
Hi,I have certain queries that need assistance to understand the sources, as OneSearch has multiple tabs with different data sources.Knowledge tab - This tab has data coming from the kb_knowledge table. However, when I see the detailed information on...
Whenever a incident is created an approval should be sent to caller's manager and after it is approved next approval should be sent to Caller's Manager's Manager and this process should continue until there is no manager .
Afternoon,We have a record producer item which generates a record CUST00001 in a scoped app table (extended from task).However, unlike the incident record producer, the user cannot see the CUST00001 record in the My Requests widget after they have su...
Hi Team,I have an embedded list in one of my tables, and I added a record with specific data to it. I am able to delete the record from the embedded list, but I am unable to edit it using the default edit option provided in the embedded list. Please ...
Hi All, I'm trying to created Recommended actions for Interaction records. I have created a decision tree with reference to interactions, created a context with interaction table, rule and a recommendation. But my Decision tree does not get loaded on...
Hi, step 5 of my ATF test is failing. I am not sure how to resolve it. The error is : This step failed because the client error 'FAILED TRYING TO EXECUTE ON CONNECTION glide.30 (connpid=79042): INSERT INTO task (`short_description`,`a_str_6`,`made_sl...
