Hi Guys, I need a help. There is a window that opens up for feedback when we open the knowledge article for the rating/ helpful or flag. How we apply the same when we give feedback from the normal default view (when we view any kb article from: kb_kn...
Hello Experts, Need some help if feasible.We need an Order Guide, where there will be 2 RITM in sequence 1)RITM1 and then RITM2 (We can generate sequence as per ServiceNow documentation so this we get is OK) 2)RITM1 when worked upon by the resolver g...
Hi All,I am facing an issue where in Import set is simply getting created and empty records are getting added into the staging table .Can anyone tell the reason of this cause.Regards,Ankitha
HiI am using import set API to insert multiple incidents. But the response is returning import set ID.Can someone advise how do i get the incident numbers as response
My goal is to import a big XML file (32MB) and then also adjust the data within the data source which loads the XML. In my current approach, you upload the file into an attachment and the data source will then read the content out of the file and par...
Is it possible and if so how do i create a report that will show me the number of days since the last P1 was raised? or does this need to be done via performance analytics? TIA
whenever we are adding a new UI section in our launcher screen, one existing section is getting hidden (the one with highest order). If I reduce the order for that hiding section, its coming back in mobile screen but again - another section of highes...
create inbound action triggers an incident every time there's an email alert from example@gmail.com or testing@gmail.com to 'dev@gmail.com'. Please advise and thank you
Hi Team, We have a dashboard which contains reports from multiple table for example "Incident" and "Incident_SLA" and want interactive filters to act on the reports in dashboard, but found that Interactive filters with "Choice List" value can not hav...
I created a onload catalog client script with the following script(note: not in the widget) function onLoad() { spModal.open({ title: 'Test.', message: "ACknowledge before proceeding", size: "md", buttons: [ {label:'I Acknowledge...
Please teach me the method to hide the 'My task' filter.
Need a validation scripts to validate Email field. Field should validate (@ and .)if somebody attempts to enter the email address without @ and .
Hi Experts, I need help in adding this condition to my script include - var TimeSheetExceptionGenerator = Class.create(); TimeSheetExceptionGenerator.prototype = { initialize: function() { this.timeCardUserRoleId = TimeCardUtil.getTimeCar...
Dear experts, I wanna know how can we manually add a discuss button in the risk record form? Thank you.
List view for "task_sla" table is showing "Assignment Group" column blank in spite of having value for assignment group.Attached the screenshot.How i can bring the assignment group value in the task_sla table.