I'm trying to create a pop up model in the Service Operations Workspace. My understanding is that a UI Page must first exist and you then reference that page in the code. So ok for my test I'll choose to reference kb_and_language_popup though I have ...
Pretty basic question I think.. but I'm drawing a blank:u_somefield=NULL^request_lineISNOTEMPTY^NQu_anotherfield=9697d9046f3a3100f24ced250d3ee40fEncoded queries are not fun for maintenance, so I try to stick to "addQuery()" type functions.The above q...
Hi all ! I have got two field date (startdate and enddate) and a field NbMonth (as integer).I want to use a formula to auto calculate the enddate = startdate + NbMonth.Do you know if a formula exist to calculate this or do I have to through by a calc...
We would like to know if we have any option to update the title of the chat with the user who started the chat in the agent workspace. PFB for the same
Hi Everyone, I have configured an import set API for inbound integration in servicenow and the authentication is OAuth. I have configured HMAC configuration for hash type of inbound authentication profile of hmac type for this import set api. Is ther...
I have a requirement whereI want to change the linked source control of a scoped application to a new URL is there any way through which we can do this without affecting the scoped application.I have gone through some of the community post but it req...
Hi,I want to make assignment group mandatory in all the state even in new state, but while create new that time it should not be mandatory after save the incident it will be mandatory. Can anyone tell me, how to achieve it
Hello EveryoneWe have a requirement from the client to ADD new "On Order" tab next to "Vendor Purchase" tab in HAM Workspace.I tried to modify it through the UI Builder --> Experiences --> Hardware Asset Workspace --> Source Request DefaultBut, gett...
Hi, We have our Change model implemented such that upon clicking on 'Create New" in the Change application in the navigation panel, an interceptor is presented to choose from the 3 different types of change requests: standard, normal, and emergency. ...
On my Business Application form, I've got a reference field called 'Business owning organisation' that links to the Department table:I'm wanting to order the list of results by the 'Department Type' field: I've applied the following Reference Qualifi...
Hello community, I want to display in servicenow reports only latest commented records if having multiple record with same article number in feedback table. in below example screenshot I want display only yellow highlighted record which is latest one...
Hi, When User chats with an agent , user sends message to agent ,agent receives mesage but when agent sends message to user ,its showing ABC user is assigned but message is not being displayed to user sent by agent?
I need to save a file in ServiceNow that serves as a template for importing users. The file should be accessible for download by users without being linked to a specific record.While I considered storing it as an attachment, I don't believe using att...
When we export cases into PDF, I want to modify the text where displays the number of cases in the PDF. How do I do this? Exporting happen in Data Table widget.
Is it possible to restrict access to the backend (and give access only to the portal) for users with specific role?
