My personal instance is wiped off without any notification
Hi, My personal development instance has been wiped off just within 3 days of inactivity without any prior notifications. How to restore the PDI instance?
Forum Posts
Resolved! Identifying scheduled reports that are sent from the ServiceNow platform
Use caseWanting to identify when scheduled reports are delivered to email recipients to gain an understanding of how many scheduled reports exist in the system, how frequently they are sent, and who receives them What I have discovered so farTable [s...
Instance doesn't time out users as expected?
Hi folks, I am having an instance time out issue; referring to Manage user sessions , I have changed sys_propertiesglide.security.csrf.handle.ajax.timeout = trueglide.ui.session_timeout = 10 (10 minutes just for testing)glide.ui.auto_req.extend.s...
Launching a guided tour
Is it possible to launch a guided tour from a UI Action? For example, we would like to launch a short guided tour that provides some instruction regarding configuration item when the user clicks the Copy Change UI Action on a change request. We only ...
ETL RTE skip inserts.
Hi All, We're using ETL RTE to import data into the CMDB, together with the relationships and CIs related to it. Currently, ServiceNow is discovering some of the attributes for the class I'm trying to populate, then we're using RTE to fill in the bla...
Field styling on the custom related list
Hello All, I have requirement where we have a custom related list 'Related Problems' in Incident, which lists all the problems of Incident family i.e problems associated with parent, child & sibling incidents. I need to highlight the problem number w...
Creating a Transform Map to upload records if the Employee_number is not blank
Good Day, i am having issues here, i have created a DataSource that is linked to a SQL staging table.In this table it has employee_numbers and also a Department Code for the Sys_user table What i want to do, is to first check if the employee_number e...
Get variable display value for CMDB record creation
Hello,Software engineering student here taking my first JavaScript class and I have been tasked with some work in SN Flow Designer. Basically what I need to do is to create a CMDB entry in a Flow Designer using the variables from the Catalog Item. So...
How to load submit catalog item response RITM Number to flow variables
Hi team,How to load submit catalog item response RITM Number to Sub-flow variablesRITM Created successfully but i want to load RITM number to sub-flow variables Thanks,Anil!
PDI: No Pipeline Available error While submitting the app for review created using "Creator Studio"
No Pipeline Available error While submitting the app for review created using "Creator Studio" How we can create the pipeline to publish the app in PDI.
Not able to create a Declarative Related List action on Business Process
I had a requirement of creating an “Add” button on Business Process Related List to link controls to Business Processes, I need some help on Declarative Action Event Mapping Target Payload configurations on Operational Resilience Workspace. As the be...
Using JSON Parser on Array.Object in Flow Designer
Hello, I recently created an Action in Flow Designer that uses JSON Parser to get some custom field variables on a JSON. This worked great and I was able to get my output variables. However, there were a few more custom fields that I needed to have a...
Is there a way to make the Requested For field type not mandatory?
Hey all, I'm fairly new to SN development and I'm building a Catalog Item form that uses the Requested For variable type. In a delegated request scenario, a user may be submitting a request for a user that is no longer part of the firm and therefore...
Resolved! Query Parameters in the Rest Step inside action step in Flow Designer
I have created an outbound rest message to get jobs linked to a pipeline from the GitLab instance.However, when I build the request from the rest message, I cannot get the query parameter passed to the method correctly.The get method is https://gitla...
Resolved! Agent workspace: How to enable compose email option in record page
Hi Team, Hi Team, how can I enable the 'Compose Email' option on the default record page in my custom agent workspace? ThanksSri
