Resolved! List of tables in Service Now
Any documentation link which gives the list of tables present in service now, Can i also find this list dynammically from a API?
Forum Posts
Resolved! How to convert any Time zone date to GMT time zone
I need to convert any time zone to the GMT time zone.Variable names: Escalation date and Probably date'Type: Date /TimeNeed to update the time zone on the variable name: Start date, End date, and type : single text.Please help me with the code. func...
Discover Projects filter for Atlassian Jira Integration for Agile Development
The current implementation of Atlassian Jira Integration for Agile Development discovers all projects within a Jira Instance when selecting the "Discover Projects" UI action. Is there a way to filter the projects that are discovered, given a list of ...
Atlassian Jira Integration for Agile Development
I am working on Atlassian Jira integration project .Question is How to move the update sets from one to another environmentswe have 33 projects . I have created each project(sn_jira_int_proj) and individual table(sn_int_common_table_map.do) and Field...
Need help converting scripted activity in Workflow to and Event in Flow Designer
I am converting a workflow into a flow, but I've run into a problem that I need help with. I'm hoping there is an OOTB solution and I can avoid writing yet another custom action. We have a custom table (Division) to break down the OOTB Department ta...
Error 500 in REST Outbound
Hi Team, Working on a Outbound REST message , when I trying to send addtional comments getting below error: The payload is not valid JSON.","detail":""},"status":"failure"} Code is like below: (function executeRule(current, previous /*null when async...
Resolved! Choice List with Dependent Field On Mobile
Hi All,It seems the dependent field for a choice list doesn't work on mobile.I have set a category field on the Time Worked table as a dependent field based on the user title field.while the dependency works well on the desktop form, it doesn't seem ...
SN Plugins
We have been getting SN Plugin update emails recently and I noticed how far off we are from the version they are saying is available. 1. How can we determine if a plugin update is due to a bug?2. Is there a place in SN Documentation that describes t...
How to grant access to a custom app
I have created a custom app and it is not accessable when we a user logined as Itil user or admin. How can I give this permission to that app ?
Knowledge Articles taking a few days to appear on Related Search
Hello Everyone, I'm experiencing an issue with the Related Search and knowledge articles. When I create an article from an incident, publish it, and attempt to find it through the Related Search, it doesn't appear immediately. Instead, it takes about...
How to create Copy Issue ui action in Issue Table?
How to create Copy Issue ui action in Issue Table?
How to Copy Effort from incident to Time Card?
How to Copy Effort from incident to Time Card?
Resolved! Awaiting approval state in HR case
Hi team,What is Awaiting approval state in HR case. Can we remove this state since the SLA is running for this state and agents are not aware of this state. Or can we pause the SLA when it is Awaiting approval state.Please let me know what can be don...
Business Rule to abort action not redirecting back to same record
I have a Business Rule running during update, with "When" as "Before", on the the sc_task table:(function executeRule(current, previous /*null when async*/) { if(current.variables.offboard_desktoprecoverassets == '' && current.state == "3"){ ...
Resolved! Easy Import Truncating Reference field value to 32 characters
Hi All, I have an issue using 'easy import' that has only recently caused problems, when importing an excel file where the reference field value is greater than 32 characters. I have two tables: Table 1 - Category Super Group Field - Super_Group (Str...
