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% on servicenow reports

Hello,Could you please provide guidance on the following scenario? I have created a report where the current display shows counts on the bars. However, I would like to display the percentage on the blue and orange segments instead of the count. Despi...

stormy12_0-1726240809596.png
stormy 12 by Tera Contributor
  • 476 Views
  • 4 replies
  • 1 helpfuls

Resolved! If condition workflow editor

Hi guys, could you help me out, I wrote the following script in workflow editor's if condition. answer = isMemberOfGroupOrKbMgr(); function isMemberOfGroupOrKbMgr() { var loggedInUser = gs.getUser(); var articleOwningGroup = current.ownershi...

Snow-Man by Tera Contributor
  • 385 Views
  • 2 replies
  • 0 helpfuls

Calling a flow designer from a workflow

Hello guys, I have a flow designer that triggers when a knowledge article record is created but I want to call this flow designer in a workflow because ootb we have a mandatory field on knowledge base record to only add workflows.  could you provide ...

Snow-Man by Tera Contributor
  • 535 Views
  • 2 replies
  • 2 helpfuls

Resolved! UI action Client & Server Side

Hello TeamI'm trying to write a UI action button for this scenario. The button will be displayed in the incident form, when the user clicks on that button then a confirmation pop-up should be shown to the User whether he wants to close the attached c...

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SnowDevOps by Giga Guru
  • 884 Views
  • 5 replies
  • 2 helpfuls

Resolved! Work flow

I have a requirement I have a project table and project approval table and catalog item when item is request it should go to project approval table for approval with 4 level of approval

acashkr by Tera Contributor
  • 407 Views
  • 2 replies
  • 0 helpfuls

Service portal header to open a window

Hi everyone,  I am working for a portal. we have a portal call esc and we have given a menu on header call Chat Support. for this Chat Support header we are working for the below part .on click of the Chat Support it should open a window.i have tried...

Are Kaveri by Tera Contributor
  • 687 Views
  • 3 replies
  • 0 helpfuls

Resolved! Building a portal for backend users

Has anybody built a portal in ServiceNow for agents working on ITSM tickets like help deskh who just have to interactive with users over additional comments? This will save the licensing for for itil users I think and much effective way to reduce the...

Khanna Ji by Tera Guru
  • 642 Views
  • 3 replies
  • 0 helpfuls

Resolved! Report on UI Builder

Hi Experts, I have created one report in report module of ServiceNow. Now, this report I need to push in UI Builder dashboard. I am new in UI Builder could you please guide me how can I push my report there? Thanks,Ankit Singh

Ankit Singh4 by Tera Contributor
  • 3409 Views
  • 5 replies
  • 9 helpfuls

Code assistance

Hello all, i need some help with below code. It is working as expected and generating numbers based on count and julian date logic. However i need a logic to be inserted and the resulting generated numbers should be checked against the alm_asset tabl...

dvelloriy by Kilo Sage
  • 364 Views
  • 2 replies
  • 0 helpfuls

Resolved! array error

hi All,i hope everyone is ok.i do have a catalogue script include that passes a number to a script include.The script include checks if that number is included in incident records and record producers. Then, the script include passes back the array c...

El Cuchi by Tera Guru
  • 547 Views
  • 2 replies
  • 0 helpfuls

How to send and take survey from Virtual Agent Chat Bot

Hi, We have survey triggered to users when Requested item gets marked as Closed Complete.  Can we send the same survey to users and ask them to fill out using Virtual agent chat bot. We already have VA integrated with MS teams and would like to lever...

Surbhi16 by Tera Contributor
  • 556 Views
  • 1 replies
  • 0 helpfuls