I need to understand why the authenticate function returns false even when the user log in with the right credentials. My 'Installation Exits' script looks like this:gs.include("PrototypeServer"); var LoginREST = Class.create(); LoginREST.prototype ...
How do I combine catalog tasks with incidents in a single report? Can it be done?
Hello All, I want to extract all CI classess in use in our CMDB.CMDB-CI has that CI class column but the records are too much to do an export.Is there a direct table with all CI class in use to view ?
Howdy Community,I need to do some tricky reporting on global tables (many tables) with the help of well defined script includes.Then populate data into custom tables that are used for reporting & dashboards.I found populating reports & dashboard has ...
Hello Folks,I have created a custom table in custom app scope. but I don't see ootb 'Insert' and 'Insert and Stay' buttons on the form. aren't those available by default on custom app tables? how do I get it if I need them? Thanks,Rocky.
As per the title, an internal user can view the images on the quick link, but an external user cannot. The "portal quick link" widget is using the same tables as the employee center one for the links / images.
End users are not allow to toggle it off option in one catalog item in order guides Please help me for this requirement, how we will implement. Thanks.
Hi Everyone, I have to send SLA warning email notification through workflow, but it is not working as expected. I have created an event in SLA workflow when SLA completes 50%: This Create event in SLA workflow returns sys_id of assignment group. Now ...
In Incident form there is related list name-problem if the related list is empty I can not change the state of incident form new to inprogrees. if it is not empty then I can move the state. how I can achieve this..
Hi,Every six months our system creates a change ticket. It's incomplete, missing a workflow, it's set to a change type that we don't use. It's all wrong. I can't find what is creating it. I believe it to be automated since the time it is raised is a ...
Hello,I want one of the workspace in to the Global Search Dropdown list.
HI All, I have an requirement where I am using for loop to get the values from multi row variable set. Based on the no.of disks selected I am sending the values to 3rd party through an API. It is working for 2 disks but when I select 20 disks I am no...
Hi team, i am using configuration workspace. i wanted to under the reason for why their is difference in the contextual side bars. for one of the table we do have only few elements in contextual sidebars and for another table record more elements and...
Hi,I have a scenario where if I check the SD checkbox, it should add the current user to Service Desk group, and when unchecked, it should remove him from the group. The code that I used is working fine. But there is a problem. Once the user from the...
Hi all,Once user clicked on approve button the update the username in backend table.and once clicked on reject button username remain same. Thanks