Need to write the client script
If assigned to filled, state should be changed to Open.
Forum Posts
How to filter records dynamic when I clicked on search button
Hi all.I am working on UI Page. I want to show incident records on ui page. but it should show the incident numbers which I have mentioned in multiline text field when I click on the search button. In this way it will be dynamic. Please refer below ...
Domain Seperation Management of Assignment Groups
I have three child domains of TOP domain one of them is MSP and MSP contains TOP so MSP domain has all the visibility of neighbor domains so neighbor domains are Child Domain One and Child Domain Two So i created a Assignment rule in TOP domain that ...
How to display unique URL on incident form using glidefunction?
I want to add a field field on their Incident form which displays a clickable URL to integration related problem rec to a given incident. The problem record is not a SNOW record, it is a record that is held on a different system and the URL will be u...
I want to pick the values from a URL in the workspace and put them in the form
I want to pick the values from a URL in the workspace and put them in the form ? can we achieve this by writing client script?
Retrieving .txt file from Ftp Server
Hi SN Community,I have a requirements to pull the logs from the ftp server and the file extension is .txt.I want to get the data starts from row 14 until the end of row data.How to achieve this?I'm using below code, but still getting the data from ro...
Error trying to add. comment to an incident from REST API
Hello, I need some help. I'm trying to add a comment to an incident previously create but I get an error. Here is the relevant code snippet: public void addComment(String ticketId, String comment) throws Exception { String url = this.url + "/api/n...
Get the current browser url in UI Builder
Hi,Is there a way how we can get the current browser full url in UI Builder.I have tried using gs.getProperty('glide.servlet.uri'); I am only getting the https://<instance-name>.service-now.com/ But i need the full url.Thanks.
Resolved! Impersonation in a scripted REST API
Hello Community, I came across an issue when developing the scripted REST API (global scope).Dedicated User account is used for the integration purposes, however, I need to be able to impersonate other Users via script, so that specific actions are t...
Incident priority is removed and then defaults to an automatic choice when worknotes are updated
Hi, I have a issue where an incident is auto logged with the correct impact & urgency and the priority is correct however if there are any subsequent updates that are made to the incident via worknotes (these are automated updates), the impact is bei...
Add a field to a form that has a clickable URL link in it?
Hi What would be the best way for me to add a field to a form (eg incident) which contains a clickable URL link in it. The URL is not a fixed link and it would specific to that particular record.The URL is generated via a function but my understandin...
Resolved! How to find the record from sys_id
Hi, there. I'd like to know how to find the record from a specific sys_id.If I know this sys_id is about incident, record producer, etc, I can find it by using e.g)sys_id=5d795d9047118610605eefbf016d4347, I know that this sys_is is incident.I put sy...
OOTB Remediate ui action popoup is saying 'You do not have access to this application'.
Though It is working correctly in dev with impersonating with user. Not able to understand what could be the issue.UI action script:working fine in Dev
ATF - Change Management module - Expedited change: Unable to capture "OK" button on alert.
ATF - Change Management module - Expedited change: Unable to capture "OK" button on alert when clicked on "Request Approval".So, is there any step to click on OK on alert - Your change will be locked once you move to Authorise state. Press 'OK' to pr...
Prepare for the Netskope NSK101 Exam and Get Certified Fast
The Netskope NSK101 Exam (Netskope Certified Cloud Security Administrator) is a valuable certification for any person seeking to progress in his or her career in cloud security. It challenges your understanding of the Netskope platform, how to apply ...
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