I am trying to build a continuous list (string) inside of a loop in Flow Designer. I created 2 flow variables (one for a singular failure and one for plural failures) to track the failures and add them to the Description field of the catalog task th...
I'm trying to create a database view between 2 tables, and am having problems creating the where clause. Whatever I enter as a clause for either table, I'm not seeing any records when I click on 'try it' under Related Links. I would assume I'd see al...
Hello,I would like to format end date variable to remove timezone. Any assistance is appreciated.
Hi All,i'm facing below issue while I am trying to integrate servicennow to ChatGPT, could you please help.selecting model 'gpt-3.5-turbo-instruct' which I selected from API documentation I have tried this with new account as well, but still getting ...
Hi,I have requirement where email is received to servicenow with body asEmail as below:Configuration item : [text]Assignment group : [text]other information And I want to create an incident and populate CI and Assignment group based on email body tex...
Hi Experts, Post upgrade to "Washingtondc" we found one issue related to knowledge articles, comments are showing above knowledge articles, instead at the bottom of the knowledge articles.May i request inputs how to revert back to its original positi...
HelloI'm trying to add REST API into my flow action. I'm not sure why i don't have that option on my pdi. I'm currently running xanadu. I'm trying to download this plugin: com.glide.system_import_rest_integrationhub. Still not shown up This is what ...
Hi Team, I am facing an issue that the record is coming in staging table but not getting transferred to the target table ,could you please help me in finding this issue? Also where i can check the data is coming to temp table or not? Thanks in Advanc...
Hello all, I have a business requirement to display links to knowledge articles based on the category and subcategory within a record producer. I am unsure how to accomplish this goal and would like some assistance. I've provided a mock image of the ...
Hello, In Field Service Management application, we have 1 work Order and under that Multiple work order tasks.I am trying to create a Scripted Rest API to POST a comment from POSTMAN to a single work order task in ServiceNow.JSON of the structure wil...
Hi All, We have a requirement where we need to replace the Popular item in portal view to list of categories. I have cloned the page "SC Category Page" and commented related to popular item scripts under server. And trying to replace the table 'sc_i...
I'm using the "Get OAuth Token" UI Action URL on my OAuth 2.0 Credentials (oauth_2_0_credentials) record and it gets the Refresh and Access tokens and creates the entries on OAuth Credentials (oauth_credential) but the Requestor ID (requestor_id) fie...
Hi All, Thanks for looking into my query,I was looking to create a BR to update RITMs state when all its related child task is update to closed complete state. I am using the Below script on BR which is created to Run on Update on the SCTASK table a...
When using an Agent Assist Search Action on an open Interaction, specifically ones related to Catalog Items (Order, Submit, Request) I have a requirement that when the Catalog Item opens a commonly used variable is to be populated with the Opened for...
In the picture left is form's(record producer) portal view with 5 questions and right is variable editor on a target record with only last 3 questions. Unable to determine why the first two questions(1 &2) aren't appearing in the variable editor on t...
