Good day I have three fields. The first field of type string with dropdown without none is the Category field = working fine. The second field is the Sub Category field which is dependent on the category field = working fine. But now I have create...
Hi, What are the best or recommended practices with querying system tables such as sys_dictionary or sys_choice for use in a custom app? Ideally, it is a controlled and isolated query that is not open to end users to access and view the data themselv...
Hi All, We have a requirement that we need to integrate Sailpoint with ServiceNow. the requirement whenever the request item for access related was created in servicenow, that has to be created in sailpoint after approvals, when they fulfilled the re...
If a user raise a service request it will be going for the project manager approval.Here the user is having the project manager role too, then the approver has to be other person in the respective project. The system should not allow him to be as the...
Hi,Is there a way to find if there are any duplicate records in ServiceNow table?RegardsSuman P.
Hey, i wrote some assignment rules but discovered that they are case sensitive. So i thought of using the script tab to convert short description entered by user into lower case and they use "contains" to find key words. But only one assignment rule...
Hello, everyone! I'm with a UI Builder project but I'm still trying to learn (my focus before was Service Portal). So, I created a simple Input and a Button:What I need to do is, when user click on "Import" button, must get the value inserted on inpu...
Hii Guys, 1.I am working on one integration using rest action in flow.2.I am getting response size is more than 10 MB. In ServiceNow it will support up to 10 MB.if response size is more than 10 MB ServiceNow Suggesting to use Save as Attachment Optio...
I have created an Action for General Manager approval and its returning the SYS ID of the approver. Now I have added this action to the flow designer, but when I am submitting the catalogue request the general manager approval is not getting attached...
I have created a HTML document template and a document template script to push an image.When I preview the document the image page appears correct, Once I preview as PDF the page exists but the image is not visible. Does anyone now how to overcome th...
Hi All,I have an approval sent to the group manager and the approval is skipped. I have tested adding the group to approval as well as the manager and the approval is only triggered to the group and not the manager. The manager is active and has the ...
The tile on investment portal is coming in wrong name format. @Ankur Bawiskar @ABHISHEK PANDEY @Anurag Tripathi
HI All,I have a requirement to add all the transcript chat history from IMS(Interaction) record in the incident work notes.Do anyone know how can this be achieved? I have added a script variable and returning vaSystem.getTranscript(); and in the "Cre...
Can someone help me create a monthly count of the ua_app_usage table using Performance Analytics?I have already created this in Reports, but I need it to be done in Performance Analytics to also display months with 0 (zero) records. Below is the mont...
Hello, Today we have many sources like - Data sources, IH-ETL, Rest API calls etc which creates/udpates CI records in CMDB tables. We got new requriemetns like if the data source is sending a record which has 'Operating system as Win 2003' then dont ...
