Resolved! receiving emails with subject 'CMDB Data Manager tasks created'
Where to check the source of this email?Need to update the recipients.
Forum Posts
Resolved! Reports and Dashboards using category and subcategory
HI Everyone, I have a requirement to get the list of all reports and dashboards which are using category and subcategory fields in their reports. How can I achieve this ?
Work order task is removing "assigned to"
I have a work order with work order task that are created through a work flow. The next task is not created until the previous has been completed. My issue is when it creates the new task and assigns the person to them, it also removes there name fro...
Email not triggered for new reocrds
Hello All,I am facing a strange situation where I configured a notification to trigger. The notification is working correctly on update but on insert it is snot generating emails. Even if only insert check box is checked , then also no email generate...
Labor Rate Cards and Cost Planning Issue with Properties and triggering
Team,I am working on a requirement to Implement financial management module. Started with creating Labor rate card: Followed Below steps: Created Project and TasksCreated Resource PlanSubmitted Time Card and approved, processed them -> for user comin...
Fields from Custom Table being passed to a created task
I have a form tied to a custom table that gathers information about firewalls that need to be deployed. Once the form is submitted a workflow starts the process of creating a series of 3 task with the next task being created when the previous task i...
Why parent field on sc_request table is not populated with the current incident
Hi,I have the OOB UI Action 'Create Request' on the incident table. When I click on it im being redirect to sc_cat_item table in order to create new request. After I submit the request the 'parent' field is not getting populated with current INCIDENT...
Reporting on table, some fields need to be shown as rows and some fields need to be shown as column
Hello All,I have requirement where I need to create Report as below, Table structure in service now,NumberProject NameCompliance Score OnTime Deliveryqc CoverageHealthPRO0001016Project D677070RedPRO0001014Project C9010060GreenPRO0001012Project B50100...
Store apps not showing on company instance's servicenow store
Hi everyone,Maybe this is a silly question but just wanted to ask it. We want to install an application from the SN store. I could find it online, but when I searched for it on my company's instance (in the SN store so I can download it), I couldn't ...
Export Specific User Records in XML Format
Occasionally, we have need to copy certain User Records from our Production system to our Test system. This usually happens when testing teams need to run some tests on users who have been added to Production after the last time we ran a clone down ...
Resolved! Re-word the onboarding questionnaire form
How to re-word the below-highlighted onboarding questionnaire form in the employee center to identify as "Risk assessment" instead of the word "IRQ". Please provide some steps.
Data Source JDBC Connection Oracle Not Data
Hi I am trying to connect to the Oracle database through the JDBC method of Data Source and query the contents of the table. I make sure there is data in the table！ Through the Test, it shows' success'. By querying the import log, there were no err...
Display Summary on Virtual Agent
Hi Expert, I have an requirement where I have to display summarize details of user input before submitting the request on Virtual Agent.How can I achieve it?
