It is recommended to review the use of c.server.update() and consider adapting the widget's code to use c.server.get() instead. Is it really possible to adapt the widget's code to use server.get() instead of server.update() ??
Hi All, I would like to be able to manage outages from a incident record. Eg. in this example I would like to delete the selected outage record but the Delete option is disabled. I cant delete the same record in the workbench neither the button DEL...
We are creating URL based on an encoded query. In encoded query, there is 'IN' operator on which we are filtering long string of sys Ids. The number of sys Ids in some case exceeds more than 1000 which makes URL very very long. This long URL is not w...
How can I remove these icons from forms? i have tried in Dictionary, with UI Policy, and with Client Script to change CSS Element. I really appreciate any help you can provide.
Hello community, the activity entries in RITMs or REQs have the "opened by" as creator of an activity notes. I would expect that "system" would be mentioned. Is there solution for this? Thanks.
I am modifying the Save button with the following logic:If the Number field has a value greater than 100, update the record.If the value is 100 or less, abort the action.Here is the code: action.setRedirectURL(current); if (current.u_number > 100){ ...
Hi All,There is an requirement where we need to integrate Microsoft 365 distribution list(DL) with ServiceNow user table so whatever emails are present in that DL that will be same will be available in ServiceNow user table. Anyone can you suggest ho...
Hi ,I am trying to map a custom field on front end ,back end & on workspace form.For front end i.e record producer-I created a custom field .For back end -I created same custom field i.e variable on backendby using current.custom field name=producer....
Hi All,I need to show a custom popup when a user click on publish button on knowledge article. I have created a UI Page and added code to the "publish" ui action. The popup appears onclick as expected, however, it closes automatically and almost imm...
Hi Folks,I dont want to use playbooks for complaint cases in CSM. Is there a way to deactivate playbooks for complaint cases ?
Please help with this error..it occurs on sc_req_item record in servicenow when saving.Error MessageonSubmit script error: TypeError: ge.getElementParentNode is not a function:function onSubmit() {if (g_scratchpad.isFormValid) {return true;}var vari ...
I am calling a script include from UI action condition. Below is the sample script called in the function - var ans=false;if(gs.hasRole('itil')&& (current.getValue('state')==='1' || current.getValue('state')==='2') )//sample state values{ans=true;}re...
Hello,We have 'Comments added' / 'Your ticket has been updated' type notifications that send out the last 3 additional comments into an email to the end user. I have noticed with this, that in the example that IT Agent adds 1st update to the ticket >...
Hi All, I have created 2 tables x_ggisu_projects_t_projects and x_ggisu_projects_t_child_projects.The x_ggisu_projects_t_child_projects table is added as a related list under x_ggisu_projects_t_projects.In x_ggisu_projects_t_child_projects table the ...
Hi! I don't really understand what's going on. When I first print the contents of the array, it prints fine, but right after that, when I print it again, it doubles the first two. var tomb = [];var r = 0;var case_sysid = "713b2fd9876cda50d111646e8bbb...