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Attach workflow to form

Hi Team, I have build a form and would like to attach a workflow to this form. Could you please let me know the process of attach workflow to form.

shravankath by Tera Contributor
  • 1464 Views
  • 7 replies
  • 0 helpfuls

Want to create a MTTR Response incident report

I Want to create a MTTR Response incident report from 'Created to Assigned to'. Need to calculate time duration from Incident created to gets assigned to someone.  This is Metric Definition for 'Create to Resolve Duration' Code -  // variables availa...

MayurChaudhari_0-1724671472941.png

Unable to attach child request to Parent request

Hi Team, I want to create child request for my form and attach to my parent form by displaying that child request in one of the tabs in parent form. I was able to create request with UI action but unable to attach the child request to parent.Can anyo...

shravankath by Tera Contributor
  • 1349 Views
  • 4 replies
  • 0 helpfuls

Dear Community Members

We would like to inform you that it is currently not possible to load ServiceNow instances (Production, QA, Development) in Chile .

Resolved! Need to decrypt password2 field value from system property

Hello, Currently we store the password2 field value in system property and using the GlideEncrypter to decrypt the value. Since ServiceNow is going to deprecated the GlideEncrypter in future, we need to find the solution how to decrypt the password2 ...

Bird1 by Mega Sage
  • 5250 Views
  • 4 replies
  • 3 helpfuls

Send list of record numbers to flow execution

Hi All,We have an issue where a flow didnot get triggered for a flow though the trigger conditions met . This is happening to few records . Since there are no executions, unable to determine why the flow didnot trigger.trying to push the records via ...

CV1 by Tera Contributor
  • 509 Views
  • 1 replies
  • 1 helpfuls

Importing data into staging table from REST api

I am trying to load data into servicenow from external source and load into a temp table. From there I will be writing a transform map to update another table. Should this be set up as Import Api or inbound integration?

samadam by Mega Sage
  • 1399 Views
  • 1 replies
  • 1 helpfuls

Resolved! Flow is not triggering when field changes?

I have my flow set to trigger when a field on the sys_user table changes. That is the only trigger I have and when I test it, it works perfectly. However, when a user record actually is updated (the chosen field value changes), the flow does not get ...

astanley by Tera Contributor
  • 3584 Views
  • 8 replies
  • 2 helpfuls

Passing data from widget server script to html template

Hello community. I'm having a hard time following various different posts on getting my datetime returned to the html client page. In the Service Portal Widget Editor Page in designer mode, I can show the datetime. But on the html page of the service...

Austin27 by Tera Contributor
  • 3214 Views
  • 2 replies
  • 0 helpfuls

gs.eventQueue not kicking off Notification

My scheduled Job is kicking this off every 30 minutes.  I see the process logs in the event logs (no errors) but my notification is not kicking off.  It's getting quite frustrating:var br = new GlideRecord('x_g_dh5_brs_bed_space_request');br.addEncod...

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kemmy1 by Tera Guru
  • 1739 Views
  • 8 replies
  • 0 helpfuls