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How do we track the variable updates in Service Catalog

Hi,I have a scenario where I have some variables in a Service Catalog, and three are 3 group approvals. All of the groups receive the approvals at once. Now, is there a way track which user updated which variable? Kindly help.RegardsSuman P.

Community Alums by Community Alums  
  • 529 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to calculate risk in normal changes

Hi All, Let me know on which basis risk is calculated in normal changes. I have checked the risk conditions are empty please find the attached document. please let me know apart from risk conditions how risk is calculated in normal change.  Thank you

Sirri by Tera Guru
  • 708 Views
  • 2 replies
  • 2 helpfuls

AttachmentHandler on Custom SP Widget

I am modifying a custom SP widget which creates a request (sc_request) record. The requirement is for users to enter five (5) mandatory attachments. I haven’t yet started on the server code…now just trying to get the client side working first.  The e...

John Hughes by Kilo Contributor
  • 3807 Views
  • 4 replies
  • 3 helpfuls

SCript to change csv to xlsx format

I have below script configured in Action of flow designer. This will create attachment from the import table and attach it to case number. Issue is this script in creating csv file. we need xlsx file. please help with code. (function execute(inputs, ...

Hafsa1 by Mega Sage
  • 1546 Views
  • 4 replies
  • 0 helpfuls

CSM portal filter issue

Hello All,On CSM Portal we have cases and we can select conditions to filter data in the list displayed.However, when we are selecting Location , its displaying all locations in the drop down ( It needs to display only the logged in accounts location...

CV1 by Tera Contributor
  • 566 Views
  • 1 replies
  • 0 helpfuls

Use of variables between flow and sub flow / between flows

Hi All,We have a flow which is on the RITM table and is associated with a catalog form. Even after the RITM is submitted which will create a change request. Is there any way to get the catalog variables from The RITM flow to the flow in change reques...

Devika3 by Tera Guru
  • 689 Views
  • 2 replies
  • 0 helpfuls