I have this requirement:User opens an incident record.There are previous 4 emails in the activity list.User then clicks on SEND EMAIL UI action button.In the email box, can we include the previous mails as a mail chain and then show the prompt to wri...
Across our instance, so from main app or via a service catalog. the generated REQ always skip one. Is this a config setting or intentional mandatory behavior?
Hello everyone, I have a requirement to try and reference a project when I consume an item, OOTB you can select a user, but we would like to be able to select a project also. I cannot find where the script is to modify these settings, I seen on an ol...
Hi Team, After upgrading to Washington when working on the skipped logs, I have found few security acls which when we open says 'Not authorized to update this record' as shown below.I can see that the changes in the customized column is not something...
I am updating a record using a Script Action that calls a function inside a Script Include. Everything is inside a scoped app. Each time the Script Action is processed, the field is updated successfully, but the Audit History shows the update was mad...
Hi, I have a form that needs to produce an error when a checkbox is not checked, I got that to function. I need it to only operate if another yes/no variable is answered yes, this is where i'm stuck. thank youfunction onSubmit() { // Check if th...
Hello everyone. My developer is on PTO this week and I'm trying to figure out a problem, but not sure where to look. When submitting a standard change manually, it follows this process (which is correct)1. New - Change is created2. Schedule Phase3. I...
Hello,A customer I am assisting internally tracks deployments and their affected CI's, and they do so by reporting on the PLANNED START and PLANNED END dates. Customers report gets ran every Friday, to be used for any deployments that affect the Sund...
Hi, When using the Microsoft AD Spoke, Lookup User action in Flow Designer, I set the property list to return the user's groups from AD. The attribute in AD is MemberOf. The lookup is working and I retrieve the user's memberof groups in a JSON Strin...
I am writing a script include and placing this into a variable to autofil an input field that is currently a choice field.If the input field was a reference field, i would need my script include to return a JSON object like the following: var obj={ ...
I have integrated QuillJS, a rich text editor, into a specific tabbed section of the sc_task form. However, this integration has caused unexpected behavior with subsequent tabs, notably affecting the functionality of checklists. This behavior has bee...
Hello all, I have what I assume is a very simple question. In the Service Ops Workspace when you navigate into an incident, it defaults you to the "Overview" tab. I'm trying to figure out how to default it to the "Details" tab, as that's where we d...
I'm trying to grant someone delete rights on a custom table. Roles are defined in the table and the user has that role however the delete button doesn't appear on either the list or the record level. It only shows "update". Do I need to update an exi...
Hi all, I've been tasked with creating a connection to GCP and retrieving some data from a table. I was provided with a GCP service account, a json key file and a SQL SELECT query. I'm unsure how to proceed from here. What direction would you recomme...
Hello, people. Long story short, a business requirement in an app that I'm developing calls for a "List" (multiple-choice) field (let's call is "u_depend") whose available options depend on the value in a different "Choice" field (let's call it "u_di...
| User | Count |
|---|---|
| 103 | |
| 94 | |
| 49 | |
| 18 | |
| 13 |
