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Resolved! Scheduled System Exports working inconsistently

I have a scheduled system export, it exports data from the incident table in a .csv to my mid server. I have been testing this both with the "Test Export 20 Records", which works perfectly, and also by scheduling the export and allowing it to run at ...

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itd87 by Tera Expert
  • 1474 Views
  • 1 replies
  • 0 helpfuls

Remove option for related list form

Hi Team,I have working on Custom applicationWe have 5 Account type and Request Type is  added to all account type.Request Type field created on master table - ( We have 5 request type)Related List - Account We have 'Account Name' field in the related...

How is 1000 record limit on Remote Table defined?

The documentation stipulates that we should not add more than 1000 records to a remote table. There is also a hard limit, but it is not documented. It is not clear if the limit is from a sys_properties record or if it is hard-coded somewhere.   BTW, ...

Resolved! Syntax help parsing Excel into a table

I have created a custom app.  As part of the app, I need to parse an Excel spreadsheet and create records from the data in the spreadsheet.  I chose not to use an import for various reasons, although I may be stuck doing that. I'm using a flow that r...

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gjz by Mega Sage
  • 1855 Views
  • 2 replies
  • 0 helpfuls

Resolved! "Clear the variable value" disappeared

Hello guysI came to report and ask for help with this weird thing that happened to me this weekI created an UI Policy inside a variable setbut the UI Policy Action is not letting me set the "Clear the variable value" as trueActually, this field is no...

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Resolved! How to Make a single variable mandatory in MRVS with UI policy

Hello everyone, I have an issue where I need to make a variable mandatory on a specific task, that variable is inside an MRVS. I have tried a variety of things, but I cannot make the variable inside the MRVS mandatory and prevent it from closing the ...

jonsr20 by Tera Guru
  • 3150 Views
  • 7 replies
  • 5 helpfuls

Order Now/Submit button is not visible in Native UI

 Hi Team,While testing the "Try it" option from the catalog configuration page, we noticed that the "Order Now/Submit" button is not visible in the native UI for one specific catalog item. However, users can still see and submit the request through t...

kumar22 by Tera Contributor
  • 2929 Views
  • 9 replies
  • 0 helpfuls

On-Call Scheduling Incidente assignment

Hello Community: Could someone tell me or list the steps I need to follow to do the following: Every time an incidente has a very hight impact, it is assigned to a certain user  (a)If this user (a) takes more than 5 minuts to answer the incident, the...

Alessa by Mega Guru
  • 2378 Views
  • 4 replies
  • 0 helpfuls

Google rejected Branded Mobile App for Privacy Policy

Our app has been out there on the Play Store for a couple of years now, we've updated several times with now issues.  After submitting our latest upgrade, Google has rejected the app due to the privacy policy not being accessible before logging in.  ...

tmcfm by Tera Contributor
  • 988 Views
  • 2 replies
  • 0 helpfuls

Resolved! Zendesk - ServiceNow Integration

Zendesk - ServiceNow Integration1. Need to create an incident from the ServiceNow side and pass the value to zendesk side with the help of rest message and Business Rules.I need to pass the incident filed value in the below format with a Business Rul...

Ahmer Faraz1 by Tera Contributor
  • 5806 Views
  • 4 replies
  • 0 helpfuls