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Resolved! Expire Notification from Flow Designer for Certificates

Hi Team, We have Unique Certificates where we have to check if certificate is going to expire in 45 days then trigger notification from flow designer. Can anyone please help me what steps and conditions we can put to check 45 days notifications. And ...

_Samay by Tera Expert
  • 641 Views
  • 1 replies
  • 0 helpfuls

Reload form in Agent Workspace?

Hi everybody I have a quick question for the agent workspace user interface... Anyone found a solution to have a "Reload form" button available as we have in the "normal UI"? I figured out, that the "Save" Button does almost what I search for, but I ...

sbanc by Kilo Guru
  • 2734 Views
  • 5 replies
  • 2 helpfuls

Calculated field value

Hi All, I have a scenario and I would like to confirm if it is possible or not. In the entitlements section, I added a field called (Top up tokens) as shown below: The logic is when we want to add more tokens/entitlement to the customer, instead of d...

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Resolved! Add metric tab to problem

Good morning all  I have a request to add a metrics tab to problems. We currently have that for incidents. I had a look but have no clue where to start. I attach a screenshot of the tab on an incident and also where it needs to go on a problem. Can y...

Resolved! Service Catalog - 2 columns view for catalog item

Hi Everyone! I'm looking for a method to split view for a catalog item in Service Catalog to two columns. I have already created variables, so currently it looks like in the attachments. I know there is a way described there https://docs.servicenow.c...

Wojciech1 by Kilo Contributor
  • 6626 Views
  • 5 replies
  • 4 helpfuls

Azure integration with ServiceNow for Active directory

Hi Team, We are tasked with integration between Azure and ServiceNow The Activity Directory (resource) of azure needs to be integrated with user table in ServiceNow. How do we approach this Integration and how much time will it consume to perform thi...

Resolved! Field of type duration not fetched correctly

Hi All, I am trying to fetch a field on task_sla table named business elapsed time of type duration he is displayed on the table on this format  But when i log the result i am getting stuff like this  *** Script: elapsed time: 1970-01-01 01:00:01how ...

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Based on two fileds i need to calculate the days.

Hi there, i have two fields start date time and end date time, the users will fill the form in portal they will select start date and end date, now form is saved on work order table (wm_task) , i need to calculate days based on days i need to create ...

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DevOps change velocity pipelie UI

HiI am working on DevOps change velocity, and I have connected with Azure DevOps. There is an option to show the pipeline stages (pipeline UI), but I am unable to get the pipeline UI to display. Additionally, I am unable to create a change request be...

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shivaadapa by Tera Expert
  • 324 Views
  • 1 replies
  • 0 helpfuls