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Link Custom Interactive Filter

Use Case:I have 2 Custom Interactive Filters(Date Filter and Category Filter) using widget and ui macro.The 2 filters are working fine but they are not working together. Sample:When I choose a date from Date Filter, the reports are displaying based f...

Help with sidebar quick action

Hi Everyone, I wanted to know wether we can call script include inside sidebar quick action script. My requirement is that I want to call a dynamic url which is present in Script Include and open that url in new page. Basically I want to achieve this...

How to make table headers sticky in CSM portal?

I want to modify my lists page in the CSM portal. I am trying to make the table header sticky so that it is visible as we scroll down. I believe I will need to write a small CSS script, but I am not sure where to write it. Please advise me on where t...

sai_2142 by Tera Contributor
  • 741 Views
  • 1 replies
  • 0 helpfuls

How to check if current time is between 8 AM to 10 AM

I have one on before transform map script where i need to add one code such as if current time is 8 AM to 10 AM then the new tickets assignment group should be "A".But i am not sure how to get the current IST time and then check if it is between 8 AM...

VIKAS MISHRA by Tera Contributor
  • 1878 Views
  • 4 replies
  • 0 helpfuls

Resolved! Editing Visualization in SOW

I want to edit the Incident assigned to you donut based on certain condition. How do I do this? Can this be done without using UI builder? Our requirement is to remove all incidents where channel is Email from this report.    

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Resolved! Regarding drop down with none option

The exi cluster field is drop down with none .and its a mandatory fieldif no value is given its still allowing to save the ritm form is there any value for noneI dont want to give a default value to this field

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joshishree by Kilo Contributor
  • 5146 Views
  • 8 replies
  • 1 helpfuls

Resolved! Database view with list field

Hi Experts We have a table (Table A) in which support groups are referenced in a list field. To be able to make proper evaluations we had the idea to create a database view. We want a DB View in which one entry is created for each support group from ...

Dominik9 by Kilo Sage
  • 6771 Views
  • 20 replies
  • 8 helpfuls

Resolved! Dropdown with -- None --

I have a dropdown with choices, and have configured it for Dropdown with --None--. I want to make it mandatory to select a choice, but not have --None-- considered as a choice. However, the dropdown is showing a choice and not --None--.

MStritt by Tera Guru
  • 4473 Views
  • 12 replies
  • 0 helpfuls