Hello All, Itil users are facing issue to view SC_TASKs in List view, gaps are showing between the records.Please check the attached screenshot.How we can know the cause for this issue, Please help how we can fix this?@Ankur Bawiskar @Dr Atul G- LNG ...
Hey team, A Scheduled Report is currently emailing a list of all active 'task' table records daily. The new Requirement:- The sole recipient of this daily email is the 'manager' of the 'assigned_to' of the listed active task- The content of the sent ...
Hello experts,what is the possible way to see what change or create the user preference record?for example in this one,When I update its value, where can I trace that change. All I can refer is the update time and the updated by info.It seems that th...
Dear Team, How to send a report though email after we click the button on the portal widget,Report has to trigger after we clicked on 'I am member of group' button(in a widget). We need a send a mail.Any suggestions? Thank you.
Script Include: var AUtils = Class.create();AUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, { checkEmail: function() { var email1 = this.getParameter('sysparam_useremail'); var uprofile = new GlideRecord('sys_user'); ...
Hi Community, we are unable to process the order guide through the category, but we can see the order guide processing through the global search can someone please help us to overcome that how we can able to process through the category. Below are so...
I have the following onChance client script what is working as intended in the backand on the catalog item, but it does not work on the portal.function onChange(control, oldValue, newValue, isLoading) { if (isLoading) { return; } ...
Hi, We have a reference variable on the ordered guide Development which is a reference variable.I have created a custom field on Request table same as Development which is a reference field same as ordered guide variable. Now, when a user selects Dev...
Could you please help me to know how to configure timezone in walk up
Hello Everyone, I have a requested for type variable in my catalog item and I want to show the users with the same company as the logged in user. Scenario: I have user 1000 users in which Company A has 500 users and Company B has 500 Users. When a us...
i want to populate catalogue item variables values populate on notification body i triggered notification by using event creation in workflow i wrote a email script and called in notification body but it's populate only vendorname not valuevar Vendo...
Hi Team, Can any one Please provide me Interview questions on, 1. Notifcations, 2. ACL, 3. Workflows, 4. Business Rules. 5.Service Portal 6.Service Catalog
Customer Requirement: To make Request state approved only when all the corresponding RITMs are approved.OOB Workflow: Request is approved based on pricing and corresponding RITMs are generated and waiting for approvals.What change we need to do if w...
User don't have any completed task on esc portal in desktop view I can see message You don't have any completed tasks yet.when switch to mobile view it's disappear how to show this message on mobile view as well. what will be the best solution for th...
Hi All,'I have a requirement where there's a list collector in which when the below highlighted option is selected , all other options has to be hidden expect one specific option in a catalog item.Attaching the image for reference.When "GitHub Co-Pi...
