I am getting a message under Knowledge Portal page while Flagging an article.
Can anyone help me on this I am getting a message under Knowledge Portal page while Flagging an article. what is it meant for?how to resolve this issue?
Forum Posts
Workflow Event > Notification to variable dependent user
Hello, I am currently working on a notification that is sent to BRPs (business relationship partner) after a task is closed. In that task the fulfiller will select a BRP from a list depending on what department it needs to go to before they close it....
Vendor management workspace KPIs in KPI group
We are in Vancouver patch8. We have installed vendor management workspace (Legacy) before. We installed vendor management workspace V3.3.0. lately. We had an issue.In VMW, KPI group has VMW legacy KPIs, instead of VMW KPI ( Ex: VMW: Average SLA Achie...
Resolved! Review code
Just for sanity check, I modified a line of code to add multiple users. Before code was if (g_form.getValue('add_remove_group') == 'add') { var adminRole = g_user.hasRole('admin'); if (adminRole) { g_form.setVisible('add_...
How does mid-server communicate with RODC on another host for user import
We have a mid-server installed on a Windows server (say x) sitting in a different domain. The RODC hosting the AD is sitting in a different host (say Y) in a different domain. How does the mid-server communicate with the RODC sitting on host Y and en...
Trigger approval in Flow designer
Hi,I have a requirement where the approval needs to trigger for an RITM. Currently I'm fetching the users from "support group lead" field from the group table. Now, here the condition is - When the user is Locked out. The approval should not trigger...
Info message after clicking on related search results
when I click on the Related Search Results arrow on the form, I want a info message to be displayed. Any suggestions on how to configure it?
Metrics in studio tables
I have an application in the Studio, and within this application, I have a custom table that does not extend from the Task table. I am trying to create metrics for this table, but I am not having any success. I have already tried copying the Business...
Resolved! Set value outside Multi Row Variable Set
Hello Guys! In Service Portall, I have a Variable Set Multirow that has a text field called "Ports".If the "Ports" field has the number 22, it defines a selectbox variable outside the Multirow as "YES", however, I am not able to make this value chang...
Based on two fileds i need to calculate the days.
Hi there, i have two fields start date time and end date time, the users will fill the form in portal they will select start date and end date then it will calulate difference between days. i done my code it's shoiwing days with decimal number, i do...
Assistance needed with Client Script failing.
Hello,I'm certain that the approval table contains Abel Tuter is one of the approver. However, I'm not sure why the client script is returning "Record Not Found". Please help take a look at the script. Thank you var sysID = '1159195c8376021008469...
Error Handling : Send error response to OOB Import Set insertMultiple API
Hello All,I am trying to insert multiple records to a table via OOB Import Set API and a transform map.api/now/import/{stagingTableName}/insertMultipleI also have few mandatory field validations to be done, for that I have enforced mandatory fields i...
Tasks created by RITM
Customer requires tasks created based on user input from form. Have created a servicecatalog item with a simple execution plan (see below) we will require certain tasks exectuted when fields on the originating form are set (E.G. Region - UK, Region -...
if condition not run in flow designer
facing an issue in flow designer. Step 6 : look up records (used to get count of records)Step 7 : if condition is placed. When count for step 6 is more than 0 then should be evaluated as True. But in this instance, step 6 is completed but step 7 is n...
Mandatory Attachments Order Guide and Catalog Items sharing solution
To start I'm pretty new to ServiceNow. Only been working with it for about 3 months.I had some requests to make attachments mandatory on catalog items.When I added that request to an order guide it broke and wouldn't check for an attachment or submit...
