Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Call Script Include in my onComplete transform script

Hi, I would like to seek help from the expert about my requirement. I have created a script include and I wanted to use this in my transform script. However, it is not copying to the second table. I also wanted to delete the record generated from the...

olufsen by Kilo Sage
  • 905 Views
  • 2 replies
  • 0 helpfuls

Pick approver name from activity and send mail in cc

Hello All,I have a requirement to send email to approver of an incident. The record is not visible in sysapproval_approver table, but the name of the approver is present on activity o the incident. I nee dot pick up the name from the activity and sen...

Souvick6917 by Tera Contributor
  • 514 Views
  • 1 replies
  • 0 helpfuls

Resolved! Client side script and Script include not working

Hello , I am trying to set VIP checkbox as true if a user is vip in incident form via client script and script include , here is my code but its not working . I created new field on incident form to set it but its not working and not returning anythi...

NamitD by Tera Contributor
  • 2024 Views
  • 7 replies
  • 2 helpfuls

Password Policies

Good morning everyone,I have a somewhat particular requirement, in the instance there is a default Password Policies to request a password reset for all users after 30 days; You would need to establish a parallel Password Policies that excludes a cer...

Record is not getting create on metrics instance

Hi Team,we have a checkbox (u_escalation) on the incident table.When a user makes it true and then makes it false, we have to calculate the time between that.For that, I have written scripted metrics, I know we can achieve through this form field val...

lucky24 by Tera Contributor
  • 1178 Views
  • 2 replies
  • 0 helpfuls