Resolved! How to clear all the emails in queue
There are 939 emails in the queue how to delete all the records and make it 0 so that I can enable Email sending?
Forum Posts
Resolved! Populate custom field from incident state field
Hi All, I have a custom field "incident state"(choice) on escalation log table, if incident state is updated on incident table, i need to update the "incident state"(choice) fieldI have written after insert/update BR, but it is not setting the value,...
Resolved! GlideModalForm adding value to field
Hello Guys, I have a UI Action on the change form and I need to display a dialog window with a specific View from a custom table called timeline. I am using GlideModalForm in order to achieve that but the problem is that I need to set the Parent fiel...
Resolved! CMDB - Relationship script
We are trying to add the relationship via the script, and the below script works but if we run it again, it insterts another duplicate relationship in the "relationship" table. Is there a way to skip the insert of the relationship if there is already...
Email notification Dynamic Content English/French Translation
Hi, The dynamic content in the subject line does work, and when I am previewing the notification, it shows the correct dynamic content in both English and French. However when I test the email notification by triggering an email notification, the ${h...
Need help in Business Rule Scripting
I have written a Business Rule to create an Announcement when Incident priority changes to P1. Everything is working fine except one field in Announcements table. There's a field called From in the record but its setting date and time as 2 hours from...
Creating individual notifications for a glide_list of users
Hello! I'm trying to create a notification based on who is populated between two glide lists:Users Group AUsers Group B I'm also trying to figure out if there's a simple(ish) way to script it that only new additions to either field trigger the email ...
Resolved! Data masking
Does ServiceNow support the data masking
Why are some inbound email (sys_email) entries missing corresponding syslog_email records?
Some of our inbound emails are being ignored and cases not created per defined workflows, and when investigating the sys_email table, some of the received-ignored records have email log (syslog_email) entries in the related list, while some do not. ...
Accessing Rest API Explorer
HelloI am brand new here and I can't find the way to access the rest API explorer in my developer instance Thanks
Resolved! Report using Recursive Calculated Fields
Hi everyone!I'm trying to report on a field that is recursively calculated on the form, but it shows me 0 across the entire line...I have a record with some expenses, referenced by two other tables with other expenses. The main one should be basicall...
Custom Layout and template for Change task notifications
Hello All,I created the custom layout and template on change task table for Change task notification , but it is not applied when previewing it. Can someone help me on this
Publishing reports vs Sharing reports
Hi Team, Does publishing reports slow down servicenow vs sharing reports to groups etc? Could someone explain any performance issues caused by publishing a lot of reports?
How to reload catalog form when choice list option change
I have a catalog form where I have a variable with different choice list.When I change the selection of the choice list, the variables associated with the previously selected choice value still show up on the form. How do I resolve this issue?
How to use Category and Subcategory variable
Hi All, I have a catalog form where I have two select box variable called Category and Subcategory. Category and Subcategory has various choice. My requirement is when a choice is selected in Category only a specific set of choice should be available...
| User | Count |
|---|---|
| 81 | |
| 39 | |
| 31 | |
| 19 | |
| 19 |
