we have a catalog where the variable should be updated only when closing a catalog task. Hence we created a client script in sc task table. This work perfectly fine in native view of the ticket, but it doesn't show the variable mandatory in workspace...
I have a "user preference" of navigator.collapsed that has no user, making it a system preference. But I only want to set this for users without the ITIL roe. This is very similar to the UI11 "glide.ui.navpage_state" that is set in our system, someho...
Hii Team, i want to create a regex or a pattern which can be used to filter data based on following criteria Exclude names which starts with "!"
Hi Team, I am sure I am not the first one asking this question. Basically I am looking for building a common report for all the teams in my organization like if they choose Business Service or Application CI or Support group then list its relevant re...
Hi all, Does anybody know the best practices when using Power BI as reporting tool. We have some Power BI reports that query several tables from ServiceNow using REST API. When refreshing the report, all of ServiceNow's semaphores are being used. Thi...
Hi Team, Please suggest how to create save button on PCR(x_abc_ps_pcr_project_change_request) form, which is on different scope and the functionality should be same as save option which is visible when we click on banner then context menu then Save t...
I have been testing and using Graph Explorer to do quick tests and check the performance, I have tested as follows using a GET to this end point:https://graph.microsoft.com/v1.0/users?$filter=userPrincipalName eq 'TestUser@mail.com'&$select=idand the...
Hi Everyone, Can we update the record when the end user clicks a button. We can do it by inbound email action which user needs to send one inbound email to servicenow but in this case, we want the field to be automatically updated without the user ha...
Hi, we have a requirement where we need a Ui page which works like a compare to current related link. There are 2 tables: Table A with a related list B , Table C with related list D. both have a unique field - Request ID We need to create a UI page w...
Hi!I would like to know if in the insertOrUpdate method there is any way to return fields other than those informed in the object. var user = new GlideQuery('task') .insertOrUpdate({ sys_id: '993de72847554210cadcb60e316d4345', sho...
Hi Team, We want to show checkout Ui action on Knowledge block only for Knowledge manager role, I see we are having "Checkout" UI action same for Knowledge articles and blocks. Please suggest how to restrict, thank you.@Ankur Bawiskar
i want glide sc_task table using catalog item variable in condition but "variables.catalogitem variable name " not working when i am putting "variables.sys_id " then its working any other way we can use instead of sysid-below is the code please help ...
I am able to execute the provider notification for modifying data in the workspace, but I am unsure how to execute the provider notification for a specific user who only needs to modify data in the portal. Could someone guide me on how to accomplish ...
I have a variable [Group] which was referenced by 'sys_user_group' table and another variable is in a variable set i.e., [user] which was referenced by 'sys_user' table. Now, I want to get filtered list of users based on the selection of group. For t...
