I have a form in a scoped custom app in which I need to select a value from [cmdb_ci_site] which is in the CMDB CI Class Models application. The default view does not contain the data needed so I created a custom view in my scoped app. Unfortunately,...
Hello, My PDI instance that was up and running for 20+ days is reclaimed due to inactivity. I didnot login to the dev portal but was using the SNOW instance on a daily basis. Is there any possibility to get that instance back, because I configured th...
We cloned a widget from global into our scope. After cloning the widget when we try to render the page where this widget is called it throws an error "GlideTableDescriptor is not allowed in scoped applications". We want to know exactly what this 'Gli...
I am trying to use a script in Performance Analytics to determine if a change request was done during business hours. (started after 9am). It seems like I should be able to get the hour from the Actual Start field, but I am getting a NaN error on the...
Hi All, I want to create "Metric Definition" records based on the value changes in the RITM variables.Example:Whenever the state variable changes I want to trigger the record in metric_definition tablePlease let me know if any OOB or Customization op...
I noticed recently that when selecting an item from the service catalog, I seem to get a very long wait time before I'm presented with the item. See the inline picture. Sometimes the transaction time can go up to 50+ seconds. I've looked for BR/Scrip...
I need to manipulate two date fields for the following action:Allow date filling from 1 month before the date of the request.Example: opening in March, you can fill in the date from February onwards.The two fields are within an MRVS andthe current re...
how to change hover value (Select Root Cause identified Date date and time)on date/time field
I have variable in record producer; if choice 'A' is selected in that variable, it should auto populate 'Location' field in incident with Value 'B'. Value B is not in choice list for Location. Is there a way to auto populate 'Location' with Value 'B'...
Hi there, I am developing a new project in a custom table. I need to block the renaming and uploading of the attachments to only be done by members of one group, when the ticket is in one state. This may only affect the current form and not the rest ...
looking to create a banner or some sort of message for native view that can be collapsible but not dismissible. For all users on native view and employee center. How can this be achieved.
Configure twilio for P1 incident. and also all the configuration is done in instance. But when i try to send sms through view workbench> communicate tab .. it is showing as the mwntioned error.note: refer to ss attached
Just like Incident can we have a option to populate kb article based on short description on portal?
I have a catalog item with 2 variables. employee and employment (both are reference fields). Employment data should be generated based on employee chosen. I have the following reference qualifieru_employee=current.variables.employee^u_active=true^u_s...
Hi All, I have a requirement where in we have a "send text" UI action button on the user form. Whenever we click on this, a dialogue box should appear with the following fields. User number - should auto populateMessage - blank text boxSend button a...
