Hi,I'm having an issue in form automation. I have catalog item with flow, in flow i added action from Microsoft AD > Add user to Group.I have filled field with username data > with user ID. And in Group name > i have pasted in Object ID from AD. When...
Hello All, In service portal how to hide related list link from widget and show only active contracts in the overview related list?
Hi all,I have a requirement to create a multiple choice selection field in multi-row variable set. I tried creating it using label and checkboxes and client scripts and other types of fields as well. Can anyone kindly help me with this?
I have a client script with a simple GlideRecord query that refuses to work. I have tried many different variants, such as: querying a different table, using various addQuery() filters, exchanging if for while, and more. I feel I must be missing some...
Hi Team, I have requirement to send group approvals to Specific groups instead of assignment group In change management currently assignment group members are getting the approval, now the requirement is not to get approval for all of the members in ...
We got a requirement as, the Virtual Agent icon and entry point branding should be updated to ESC CLX Chat so that they can clearly understand that this is the enterprise-standard support chatbot and not the legacy ESS Virtual Agent, ensuring a consi...
Hey Experts, I want to create a UI action on the Service Operations Workspace using Declarative UI Actions for SC Task.Since the condition that determines who can see the UI action and when is quite complex, I plan to call the condition using a Scrip...
I am creating a Change password topic on Virtual agent to change password on AD. I am getting User inputs like Old Password, New Password and Confirm Password by Secure Masking (ie., by enabling Hash Function on all the fields). I am passing all thes...
The Zurich release notes list addUserQuery() as being added to global GlideRecord, and the description on this method is GlideRecord - addUserQuery(String name, Object operator, Object value)Provides the ability to enforce an ACL check on a provided...
Hello Community,I am trying to change the login.do page background in ServiceNow so that it shows a two-color gradient instead of a single background color.I am using Polaris login configuration via system properties (sys_properties).What I want to a...
Hi Team, I have a knowledge article document in word format, in that there is a two fields like summary field and symptoms field having contents once I upload the word document , both the summary field and symptoms field names should be erased and th...
Hi,I need help understanding how the Budget is calculated in the Cost Plan Breakdown table.Could someone please explain the calculation logic or the source of this budget value?I have attached an image for reference.Thanks in advance!
Hi All, We have glide_list field type that references sys_user table. If I try to enter any email address on "Enter email address" Option from the form itself it gets updated with the email that does not exist on sys_user table. var comp = $sp.getPa...
Hi Team,I need to configure a Notification , requirement is like below,Table - Approval (sysapproval_approver) When to send > source Table is > sc_req_itemstate is > Requestedcatalogs contains > service catalog who will Receive > Approver how to con...
I am downloading a document from sys_attachment table .The file is getting downloaded but getting the error :Failed to load PDF document in servicenow. Content type: application/pdf in attachment table.File is opening perfectly in DEV , error exists ...