JWT in REST integrations
Hi All, How to use JWT authentication in REST integrations when integrating ServiceNow with third party applications? Can you help me with an example for learning the same. Regards, Aswathy
Forum Posts
Resolved! Error while Configuring SMTP email account with Microsoft Office365 using OAuth2
Hi, We are currently Configuring an SMTP email account with Microsoft Office365 using OAuth2. However once we authorize the email account then test the connection, we get the following error: "Error: Connection Failed Email sender connection invalid....
Resolved! How to search for a specific subfield in a table.
Hi, I am new to service-now and wanted suggestions as to how can we search for a specific sub-field in a table. Example: I wanted to add filter as assignment group is "ABC" but assignment group is not a field in the table. I had to dot walk like "ins...
Retrieve User ID in Flow Designer from a user select list variable
We currently have automation set up between our SN instance and Jira which allows us to add users to application access groups once a task is created for our assignment group. In this instance using fd_data.trigger.current.variables.users.getDisplayV...
Resolved! Populate previous assignment group on incident form
Hi Experts,I have created a field on incident form “Previous assignment group” which captures the value of previous assignment group. I have written below business rule to populate it but it’s working only if the variable field type is string. curren...
Resolved! Convert image to dataURI
Hi I want to get the dataURI for any image in "db_image" table, so I will use it(dataURI), wherever I want for restAPI purposes . Is there any way to achieve it. RegardsRaju Manga.
Placement of the fields in task table
How do I set/fix the fields without spacing? Because this one is the newly created request type.For your reference here is the screenshot.
Checklist
Hello Team, I have requirement, Statting "To integrate the existing Deployment Checklist items onto the (our) Change Request form " for this I have one excel sheet according to that integrate the checklist. I have seen there is not checklist attach...
Resolved! OnChange Client script
Hi,Hoping someone can help with an onChange catalog lient script. I have a reference field 'app_mne' that references the Business App table in ServiceNow.I have another single line field 'LOB' which needs to auto-populate from the above table that co...
Using Variables in Service Portal Widget Filter
I'm still green in Service Portal widget development, so I'm needing some help.First off, I have a scoped application where I cloned the Data Table widget. Within the cloned data table widget, I was able to able to use the server.get method to push...
what is the purpose of a traditional form.
when design a portal, I found that service catalog is always used.And always we have to create the catalog form through record produceras it shows a better user interface.In that way, what is the purpose of the traditional form in a develop process.I...
Resolved! Best method to determine if a field is displayed on a form
Hey all, I'm looking for the best method for a Client Script to determine if a field is visible on a form. Searching around, I found the following but it doesn't seem to work. The field I'm cocerned with is "support_by" and I'm using the comments fi...
Resolved! How should I add a form in service portal
I created a form in the platform side. how should I embed the form into a service portal page. can anyone help me.
Version loading was stopped by DictionaryUpdateLoader for sys_dictionary_u_hawkeye_test_result_metri
hello everyone,I have the following error after my release, this error caused the sys_id field of u_hawkeye_test_result_metric not to be created successfully, is there a way to solve this error?
Help with HTML Sanitization
Hi All I'm hoping someone can help me figure out what i'm doing wrong the the HTML Sanitizer config. I need to blacklist some html elements (e.g. "form", "button", "input", "textarea", etc) so you cant enter them into a HTML variable on the service p...
