I have a requirement for changing the user details feild in the RITM when we load the RITM. The current user details need to be updated in that variable. The variable type we are using is Multi line text.
Hi,I have a requirement wherein i have a table with multiple records. One field is 'A' with values 'Critical', 'Low', 'None'. There are multiple records with the above values. Now I want to validate that the records exist with the value 'Low' value i...
When I try to upload an attachment of this type, error says file type not supported . How to whitelist or allow that specific file type in ServiceNow so that we can upload documents?Tried adding it in the security of SN, but that didn't work.Also cre...
Hi, I have a requirement for creating 2 SLA on 1 catalog item using it's 2 variables i.e. Start Date and End Date.2 SLA's should trigger when SCTASK is generated from this item :1. 1st SLA is met if task creation date is 5 business days before start ...
Hi team,Please help in achieving below requirement.As a member of specific groups say group A and B, I will be able to view certain number of records on customer contact table. The table has field which is filtering the records I want to see.I will o...
Hi,I'd like to know how you people handle deploying bugfixes (or hotfixes) for custom applications that use the application repository, but are not connected to a version control system like Git. This problem always comes up when a bug is reported in...
I'm trying to update the 'Next AMA Due Date' field in my flow designer based on the following requirements:If Enhanced = Date Scoping Completed + 1 YearIf Moderate = Date Scoping Completed + 2 YearIf Basic = Date Scoping Completed + 3 Year I'm trying...
Hi,I have a dashboard that contains two reports. If the user changes some values in one report, there is a BR that updates the second report, the problem is that only if the user refresh the page he can see the changes on the second report.Is there a...
Hello,What is the best practice to make a field mandatory? Scenario is that, we have made a field mandatory at dictionary level in Default View for a table called 'X'. This table has 10 different views.Above field is present only in DEFAULT VIEW, Use...
Hi All,I am trying to create data source with the help of CSV file(Separated by ; ).Getting an error shown in below screen. File contains only one column, however it's showing error.Please help me for same.Thanks,Vikas Ambulgekar
I'm getting error message 'Invalid appointment' when I added a multi-row variable set to my record producer in wu_appointment table. The multi-row variable set is showing fine, I'm getting the following error message on logs. I am using OOB script...
Hello, we have a requirement for data correction. The excel provided has 4 sheets. All sheet have the same column names, but the sheets have different titles. How can I load 1 excel document and process all 4 sheets in one load to a single staging ta...
Hi All,Firstly an email with multiple attachments will be sent to ServiceNow where it creates a record for each attachment. Once the record is updated with all the details, I need to send/reply an email with all details in single mail. Here I need ea...
Hello, I have a requirement to modify workspace widgets to open lists in the workspace instead of list view. For example in the "Major Incident Overview" Dashboard, when clicking on the number in the "Open Major Incidents" Widget, OOB that open the ...
I want to add a HTML Editor in a Widget in HTML template. How can I achieve it??Please find the below screenshot which I wanted to add in Widget:
