Hi ServiceNow Community, I'm trying to configure the UI Action "assign to me" for incident table to match some requirements. I want that when user click on it some checks be performed:1- If a user is member of only one group then the fields assignme...
Hi All, we have created reference field Name(sys_user) after selecting it will Displaying Name of the user. But I should want email. Please let me know how to configure this. For more details please find the below snips. Thank you
Hello all,As a best practice can you someone please recommend better way to document access level for each tables. Would like to know who has what level of access or if someone can share their experience or point to a documentation.
I am using a UI page in conjunction with a UI Action. In clicking the UI action, I am hoping to grab all of the fields from the form it is currently on and have them added to a multi select choice field, allowing the user to select what fields they'd...
Hi, 1.I have wrote one BR for before updating the time worked field it should restrict all the fields except assignment group and assigned to like"please fill the time worked before updating the ticket" on incident and case form in PDI.The BR is work...
Hi I'm in need of some help with a service portal widget. Here's what I've got so far: the widget displays a list of assets issued to the current user (using a glide record in the server script and ng-repeat in the HTML template). For each asset list...
Use Case:List Field 1 (A, B, C, D)List Field 2 (1, 2, 3, 4, 5, 6, 7, - Dependent on List Field 1If List Field 1 is A then List Field 2 Choices is 1 & 2,If List Field 1 is B then List Field 2 Choices is 3 & 4,If List Field 1 is C then List Field 2 Ch...
In agent workspace when you click Compose Email, where does the Reply To address come from? I just noticed we had a typo in ours and I can't figure out where it's being set.To my surprise it's not under Email Client>Email Client From Address because ...
Hi all, I was hoping someone could help me build a filter condition for a widget on the HR Workspace. Essentially we'd like to report on the hr cases/tasks where the "updated by" is different from any names in the "collaborators" list. Both fields a...
How can I change the name of the 'Affected CIs' OOB related list on the cmdb_ci_outage table?
Hi All,I am not able to edit state and Number field in problem record. could you please let me know how can i edit this field am using a PDI, i have checked ACL and rest of things not able to find any solution. thankssid
I have a query in Service Now:I have a catalog item "Management of Distribution List/Security Group" in which we have many variables but taking only some variable for now which related to my query :1. Request type (which is a Select Box having three ...
Hello experts, I'm seeking assistance with calling a subflow in a UI action. Currently, I'm able to successfully call a subflow in my server-side UI action, and everything is working fine. However, I want to set the change number in the close notes o...
I am getting java.net.SocketTimeoutException: connect timed out exception in outbound REST message Anyone faced this kind of issue before then please share the steps to resolve this issue
Please suggest what types of widgets to use and what conditions to use to report ages of active service requests without usings SLA's.
