How do I block an email/user from creating an incident? I use the "Create Incident" that comes with ServiceNow. I tried to use the conditions below, but they do not work. It still creates an incident. I want to block "footprints."
Hi All, I'm trying to auto close my case records after 7 business days from the date of resolved using schedule jobs. Can you help me how i can achieve this.
Hi , Can anyone let me know how we can disable the checkout button on the catalog item while submitting the request.Thanks in advance !
It seems that when a record producer is submitted from within Service Portal, it redirects to either "ticket" or "sc_home" based the value of "Redirect to" (which has only two possible values). How do I redirect a record producer to a specific Servic...
Integrating ServiceNow with your systems is a powerful step towards optimizing processes, but like any technological endeavor, it comes with its set of challenges. One crucial aspect to consider in this integration journey is the implementation of a ...
In the ever-evolving landscape of digital workplaces, the integration of SharePoint Online with ServiceNow stands out as a powerful synergy. This collaboration brings together the collaborative prowess of SharePoint and the robust service management ...
CPG's Terraform Connector 1.5: Unveiling New Feature CapabilitiesCPG, a leading player in the tech industry, has just released version 1.5 of its Terraform Connector, introducing a slew of exciting features. This update underscores CPG's commitment t...
In the dynamic landscape of cloud-native technologies, the traditional approaches to incident response are undergoing a paradigm shift. Enter Site Reliability Engineering (SRE), a discipline that emphasizes the intersection of software engineering an...
Hi All, Create Meeting action is available in Service Now. But when I am trying to create meeting by using this action to create MSTeam's meeting I am getting error mentioned in below attached screenshot. I have tried to open the alias but it is show...
We would like to add the option to view Pending Requests on the My Requests page.If Pending requests is selected it would show any pending incidents or RITMs the user has submitted.Currently we have Open and Closed request.
Hi All,I need to ask if we can use servicenow bridge for incident , and other task as well from the portal .or its just request we can send .
I have a yearly quota, let's say I need to have 2000 hours on my time_card. I have a report right now that does a sum of all the hours I did, but that requires me to do mental math each month I look at it. Is there a way for me to have a report set u...
Hi, I want to create JSON request body through script. Can someone help me with the code? var request = new sn_ws.RESTMessageV2('User Group', 'Group Updation'); request.setStringParameter('sysid' , "a69fc6a21b227dd8df7132e2cd4bcb91"); for (var x in c...
Hello, It's Kentaro.I created a List Collector to utilize watchlists.And I tried setting Variable attibutes and adding User ID.It succeeds for the Reference column but fails for the List Collector column. <<Reference>> <<List Colector>> Is it possibl...
