Hi all, I have an issue where currently any work notes put in a SCTASK copy across to any other task within the same RITM, the Tasks could be closed already but the update made in 1 of them will copy over to all the other SCTASKs in that specific Req...
Hi All, I have a requirement to copy the pay rate(string field) from caller field to wage field(currency field) and it should be truncated to two decimal places. Example- if user's pay rate is 56.8867 then wage field should populate as $56.88 please ...
Hi!Is it possible and how to use plugin options for TinyMCE v5, e.g. changing Table of Contents header size, etc.?I'm in Utah.Thanks!
Hello All, we want to set message in servicenow home page ( Native UI), i tried with Annoutcement but it's working on only portal. could you please help me how we can set message after login into servicenow.
I have a variable set which I am using in various catalog items, in the variable set contains multiple check boxes . I need to make the variable set mandatory in all catalog items that is atleast one check box is mandatory to submit the form, when I ...
Hi All,I have created one post method for the APIwhen trying to connect with postman or adding the content when I am using rest message its working also I am getting the Oath tokenbut when I created the business rule (when incident is inserted , BR s...
I am looking for the tables involved with subscription facility in Knowledge management. i need to create a list of subscribed articles on the portal.Any help will be appreciated. Thanks
Query: How to fetch the input value of catalog item variable and set that value into variable of variable set which are both placed in the same catalog item. Consider 1)"u_name" is catalog item variable (not part of that variable set) u_name = Ser...
Hi All, Today I learnt more about how we can put privacy on client-callable script includes. By default, client-callable script includes that do not explicitly set visibility, are public. If needed, add the glide.script.ccsi.ispublic property to enab...
hey all, I want to know more about roles ml_admin and ml_report as I have faced one weird issue. In the incident table, one ACL is listed which allows the user to read for records in the incident. always who have ml_admin or ml_report_user role.and a...
how to get the count of lines from multi line text string, I tried below but its returing undeined instead of 2
Hello all Please suggest if there is a way to use an onChange client script written in 'alm_asset' table for 'install_state' field to be used in 'alm_hardware', 'alm_consumable' and 'alm_license' tables? I want to use the same onChange client script ...
Hi All, I have question with regards to an email with a request type that was set into received-ignored? What's the possible reason of it? Can you please explain it to me? Does the photo below connected to it? Thank you!!
I have a notification that gets sent as part of a custom flow and is triggered when a particular event occurs - this is working perfectly. The issue I have is, when that notification sends, I want it to include 2 particular attachments every time it ...