I am trying to add the values from a multi row variable set and I'm just not having any luck. I've had a look at these:how to show variable set values in notification - ServiceNow CommunitySolved: Display Multi row variable set columns in notifica......
I have Created a Onchange client script and calling Script Include to Achieve the Same, my full requirement is to populate company on the bases of caller if company is not available for the caller then fetch the value from CI 's company field but for...
Hello, I want to get data form Product instance to Power BI using REST API.I created URI at Development instance and change host from Product instance to Development instance.But I can't get data from Product instance to Power BI. In Development ins...
Hello, I'm trying to setup SSO in ServiceNow to work with Okta. I followed the Okta document to set this up but there are few items that are unclear. When I run the "test connection" in service now, I'm getting failures. It seems to be pointing to a ...
HI Community, I am trying to archive closed records which is there in a table for more than a week, I am trying to aceive the same in archiving rules but I am getting confused with the conditions. Kindly suggest me the with the same. I have 60 rec...
Hi community, I need some clarification on movement of my update sets. I have some unwanted records in my update sets and I don't want to migrate those to my upper environments like Stage and production. 1. The highlighted field unique was "false", ...
Good Day, I need help with a client script.I created a field called 'SLA Breached Reason' to display and be mandatory when an Incident State is changed to close and Has Breached is true. I can't get the Task_SLA field through incidents through UI Pol...
Hi ServiceNow community,I'm new to ServiceNow. Currently, I'm working on a requirement which involves creating an incident to work order and work order to work order task. I have written business rules for that. The incident to work order and work or...
Hi Flow designer was struck How can I fix this one? Please find the below snap.
this is the code to add the new varialble into RITM opened form already created before I added the new variable in the request form. var query = " assignment_group.u_display_nameSTARTSWITHfive9^state=3" var variable_sys_id = " Ca9798d3db540650f635...
Hello All, I have a requirement to do the following on an Incident: I am mandated to update the Additional Comments field when:I move an Incident into Cancelled stateI move an Incident from On hold into In Progress state for On hold reason Awaiting ...
We have a catalog item that uses flow designer to send an approval task to the submitters manager. The manager's name is Joe Smith, but the approval task is going to the wrong Joe Smith.
Hello,I have a custom table with two columns, Project Number and Project IDTable: When user select a project number, I would like the project id to displays in the project id field. Please help. Thanks you. Here are the fields:
Hello everyone, I have a workflow that runs every day to check whether it's an employee's birthday or not. For this, I created a custom field called 'Birthdate,' but I need to create a conditional script that selects only the day and month. Currently...
Hello everyone,It is the first time that I use User Criteria and I try to make the catalog item viable only for itil users that do not contain the keyword "Manager" in their firstname and/or lastname. I have tried this advance User Criteria without ...
