■assumption・What we want to do is send an email to the users checked in the user table・Email property settings. ・I wrote this code in the script include（In fact, we will store the address obtained from the ui action）（I put sys_id Third argument and ...
I'm working on a CMS site and am running into an issue with the out-of-the-box redirect's for UI actions on forms within iFrames. I have a CMS page which provides a link of all approvals for the user. When the user clicks on an approval, they are tak...
Hello,We have a Start Date/Time variable on a Catalog Item like this: Below screenshot was from a email script. How to remove seconds from time? Thank you
Hi Community, I was trying to hide an option in a reference field based on the selection on another field but I can't seem to make it work. I have seen a couple of similar question here in community but the solution that works for them does not seem ...
Hi , I have already old 600 inactive users .How to remove roles and Groups for those inactive users.I tried to create schedule job But it is not running . Can you please suggest me .
Hello ServiceNow enthusiasts,Background: I have a UI Formatter attached to the Incident table, this UI formatter specifies a UI Macro. Rendering this UI Macro with the correct data is dependent me making a call to an external API.When making server...
Hi, I have a requirement to move a table records with attachments to another table in different instance. I need some guidance, how can i do this.
How can I write advance write acl on the task table that only if the current login user = assigned to, he will be able to edit the task(RITM, INC etc)
We have created a context menu for ESC portal on Incident form . When we click on context menu for any incident it is redirected to the ESC portal. After submitting any request on portal the request gets created in sc_request table .We want that requ...
Hello all, good day! Looking for some advices about catalog item icon/picture as below : I tried upload image file in the icon , after saved, I can't find where the icon display, where is the display ?The picture uploaded will be displayed on the lef...
Hi,Before i upload image file.png, successful ! but now i can't upload image file.pngplease follow the image : this's display after click upload.I upload image:logo_.png but unsuccessfulThanks,Suchawadee
Hello, I have a medical customer that has the ServiceNow system for their helpdesk. Would like to be able to perform an in-context launch from my application. We do this for other medical systems within the facility. You start with a base URLhttp:/...
Hi, I am trying to make it so that when any e-mail replies are added to an incident, the incident automatically reopens/moves to work in progress status. Based on the script under the Actions tab in the Update Incident (BP) inbound action, it looks ...
I would like to have a report (or any other mechanism) that allows the tracking of the individual performance for every SD Agent L1.It needs to track how many tickets an agent is handling on a daily/weekly/monthly/yearly basis.This will allow us to t...
I am trying to use sysparm_limit to access the kb_knowledge table through the table rest api. However, when I specify sysparm_limit, e.g., sysparm_limit=1, in the table get request, ServiceNow returns an empty array result array. { "result": [] }...