One time data migration activity
Can instance data replication plugin be used for one time data migration?
Forum Posts
Encrypt attachments based on conditions, not all attachments on a table, when inserted via a script
I am trying to configure encrypting of only certain attachments but I haven't found a working solution yet. I do not want to encrypt all attachments on a table. Restricting the encryption/decryption access to a certain role(s) is not a problem. This ...
how to deactivate inactive user through flow designer
Hello SN Team,I have requirement to deactivate user, if user is not active for 15 days using flow designer.can anyone suggest me to resolve it.
Resolved! Is it possible to Retire a KB article that is in 'Review' workflow state?
Hello Everyone,I would need a quick help and/or clarification, regarding a customer requirement that I have recently received.We have around 200 KB articles which are in 'Review' state since more than 1 year.Customer wants us to retire these KB artic...
Which table does the Activities log information exist in
Hello There are 7 activities information in my current incident data. I want to find and delete these 7 items. I would like to ask which table contains information about Activities? Current ： Activities: 7Result：Activities: 0
UI Builder: How to enable scrolling on a List - Simple
I see the List - Simple has a Scroll Updated event, which suggests that it supports scrolling, but I do not see a way to take advantage of this. I have a List - Simple on my page, but I'm going to replace it with a List, because the number of rows is...
HR taxonomy
I have to add links and subpages under the subcategories of HR. For example: In HR there are sub categories like Benefits , Pay and Time under that I have to add Links and subpages.
Servicenow how to pass filter table names or regex to query sys_db_object and sys_db_view
Hi Team, In Servicenow, while quering sys_db_object and sys_db_views to get the list of tables, do we have an option to pass table names or regex that matches some table names and return only matching ones in response. If yes, please share the REST A...
ServiceNow and Ceridian Dayforce Integration
HI Everyone, Is anyone built the integration between ServiceNow and Ceridian Dayforce. Our requirement is We need to sync the user data from Dayforce to Servicenow,If anyone implemented , please let me know the steps taken to implement this thanks in...
Incident Short Description is not visible for end user in Front End in ServicePortal
Hi All, I have an doubt in Service Portal. I have configured OOB Create Incident Record Producer in one of the Widget. When an End User creates an Incident, it gets created and displays on the homepage under My Open Incidents Widget. But I have adde...
Default landing page to be Dashboard or Workspace? Is persona based landing page possible?
What is the best practice for default landing page for ITIL users? Dashboard or Workspace?Also we have 2 different personas on our new project - Incident management and Asset management.Based on above 2 personas we need to set default landing page. I...
Not displaying the records when I click show records in analytics hub
Hi,I have created database view for Incident and Outage table. And then I have created an indicator source with that database view table in the view table when I choose either Outage or Incident the automated indicator is showing counts but when I tr...
CMDB Identification and Reconciliation
Hello Experts,I have two data sources for the Reconciliation rule SG-Work and import set SG-work has priority 100 and import set has priority 200.I have configured the reconciliation rule for all attributes.I am trying to update the serial number usi...
How to Update System Theme with Next Experience
Hi Everyone, We just upgraded to Washington and when we use the polaris experience (set true at glide.ui.polaris.experience) the themes we previously used are gone. This is our test instance so we need the color them changed to the orange themes.(sys...
Resolved! array.includes() always return false
Hi Guys, I am having troubles with following function, which is checking whether user is member of a group and should also prevent looping (check is done elsewhere). Right after I call a function, I am adding userID to array of "checkedManagers", but...
