In Custom table, have a field name -Record producer and that field type is Lookup(type=List).Is it possible fetch the Short description value from that Record Producer Field?
Hi All, After the upgrade to Vancouver, we noticed the catalog items on the ESC portal were underlined.How can we fix this?PFA..Regards,Siva
I have a catalog item. In that I want to take mentor field value and populate it in another task table's reviewer field while creating the task through flow designer. I am giving update record action for update task record fields after auto creation ...
I have created a work order form and one of the fields only the admins like me can see. How do i fix it to where other users can see this field as well?
I would like to create a global fix for catalog item variables on RITMs/Catalog Tasks to never be mandatory when already filled out on the form. Currently, fixes have to be applied at the individual catalog item level, which is less efficient that cr...
Hi there,I have 2 things I need help with: (1)I have a record producer that has an option with 10 location check boxes to select from. Initially we require manager approval when the record is created and then if any of the check boxes are ticked we r...
We are forwarding emails to ServiceNow and then programming an Inbound Email Action to update the User record based on the contents of the email. Working with dates and date comparison has always been a little tricky in ServiceNow/Java, especially w...
Hello Community, I would like to send a form to user based on a trigger condition. The form is pre-populated with some information while the remaining fields is to be completed by the user. Once the user completes the form, they submit it and it ge...
I have an article that I posted last year, under the Developer articles area of this community, that I was able to edit before. However, I can't seem to find any option to edit the article anymore: The reason I would like to edit the article is due t...
Scenario:1. I have one support group containing 9 users who share an on-call rotation for their group, covering 30+ application services, linked to the technical service.2. Out of those applications services (CI's) which are supported by the one s...
Currently working in Custom Component, after I clone the repo internally, and complete all the necessary setup for cli, issue occurred:1. no issue when debugging locally2. when deploy to my PDI instance: => ERROR in Component tag name must start with...
If I have an open RITM tied to a flow in flow designer, and a change is made to the flow before the RITM is closed, will the RITM follow the logic of the updated flow, or will it follow the logic of the flow at the moment the RITM was generated?
Hi Team, Good morning !How to push kb article number under the "approval for" field
Hello Experts,We have created new field is translate language and want to add on the service portal.RequirementIs it possible to set my "custom language" is only for translation instead of "preferred_language".Pls support!
How can I set the Normal Change Request to use Specific Workflow and not the flow designer. In the Change request from of type Normal, I can only see 'Show Flow' and not 'show workflow'. I want that the process engine will be a specific workflow that...
