Business Use Cases to Implement RPA
Hi Team,I am going through RPA product documentation, would like to implement it in my PDI. Is there any business use cases to implement RPA. Please suggest some use cases. Thank you.
Forum Posts
Resolved! How to hide field in a form in Custom view
I want to hide "Template" field in Location vie but i want "Template" field to be in default view. Can anyone suggest how to achieve this?
IMEI field was missing in hardware table
we have a field called IMEI in the cmdb_ci_handled_computing table. But I am unable to see it in the hardware table. Is there any specific reason why IMEI field was not included in hardware table. If I create a new field in hardware table, how I can ...
Resolved! I am performing easy import on custom table , issues with reference field
I am performing easy import on the custom table, but the string field from Excel' u_owner' is not getting mapped to the reference field 'Owner' on the target table. It is mapping the other fields but the owner field just does not get copied and leave...
Work order assignment group not able to select
Hello Experts,I am very new to the work order form, and I am encountering an error related to the assignment group. The error message states that no group matches the configured criteria. I have checked the configured criteria for the assignment fiel...
UI Action error: Unchanged ReferenceError: current is not defined
Hi all, I am having trouble with a line of code. Please not this works beautifully on the form but when I try to run ATF, I get the error Please see code belowPlease see error Anyone know what is causing this and step on how to fix. Please Note: Thi...
Resolved! GlideQuery.parse does not function in server - scoped environments.
Running the below codes results in an error that reads: "TypeError: Cannot find function parse in object GlideQuery<undefined> []." var table = 'incident' var equery = ""; var gq = new global.GlideQuery() .parse(table,equery) .select('number') ...
What about GlideQuery ?
Hi, Does anyone use GlideQuery instead of GlideRecord? This object seems very attractive to me, is very well documented on docs.snow.Its source code is readable. But I can't find much about it on the community... What do you think ?
Do all CSV file exports in ServiceNow include LF (Line Feed) only and exclude CR (Carriage Return)?
Good day to all. Something I noticed which is peculiar and that is ServiceNow appears to create CSV files with only LF (Line Feed) on each line, as opposed to CRLF or CR. There is no CR (Carriage Return) to be found. Now, as some may know, you'll fin...
.toString()
Hi All,Looking for help to convert datetime value to string format - "xx hours xx mits"in my flow create record, for a field I have scripted " return fd_data.trigger.current.u_start_time.toString(); "this returns - 2023-10-02 20:50:5...
Resolved! How to configure existing pages/widgets in servicenow?
Hello All, I am new to servicenow and trying to customize the few widgets,pages. I have had my bit at customizing widgets , pages and adding to existing portal. However, I want to customize existing page in servicenow 'Create Incident' but I am u...
Query sys_audit and syslog_transaction table
Hello everyone, I am trying to query the sys_audit and syslog_transaction table to get all the records. I am well aware of the massive size of these tables and the performance overhead of querying them. Nevertheless, ignoring the overehead, How woul...
Notification if any outbound email bounces back.
Hi Friends,We were giving demo to our customers of our developments and while showing them the notifications they asked a question, "Is there any way to notify users if outbound mails bounce back?"Request you to help me out with this. What can be don...
Error: Empty Attachment Record when trying to copy attachment using Flow Designer
Hi Everyone! I created a Subflow (triggered by a UI Action) to transfer an SC Task to an HR Case. As part of this requirement, I want to copy the attachments too and I'm trying to use the existing actions: "Look Up Attachment" and then "Copy Attachme...
Adding character count to string fields
Is it possible to add the character counter similar to larger text fields for small fields? I have a 4000 character field which shows character count remaining but 100 character string field doesn't show that. Is it possible to set that up ?