Change Model
HiOn creating new changes it looks like thisbut I wish to change it like below please help. Thank you.
Forum Posts
Catalog client script to compare values with table
I have a record producer that has fields submitter (reference), nominee (reference), and created on (date). They are entered to their respective fields on a table.I want to create a rule that if within the past month the same submitter has nominated ...
Transform script to check the source record exist in target table
Hi All, I had a requirement to check the source field(caller)incident table is exist in the target field(approver)user table (sys_user) if the record is exist then map that field,else keep the target field as empty How to achieve this using tranform...
Resolved! Connecting ServiceNow to uipath
Trying to connect ServiceNow to uipath. i'm following a uipath youtube video and i've gone through the process of creating an account with SNOW, but in the next steps of the video, the user's screen looks like this:but mine looks like this:i'm not re...
Onboarding help
Hello, I need some help on the Onboarding.On the initial form there are a few fields, whatever that is entered on the initial form I would like to 'pull that information across all other tickets to avoid re-entering. For example the 'Delivery Addres...
Disable option in Change Task Template
I have a standard change proposal where I want users to create new change task templates. I am trying to restrict the values displayed in the drop down i.e. make them read only. How can I access change task values from template if I want to create a ...
Resolved! How to edit Problem 'opened_at' field
Hello everyone, I would like to edit opened field on Problem management. This is OOB field.I disabled ACL 'problem.opened_at' but the field is still not editable. Is there any way I can edit this field? I would appreciate any comment. Thank you!
How to add USER ID field to list view for reference field
Hi All,I have a field on the form which is referencing to User table, when we click on search icon i can see first name,last name,email. Now the user wants UserID to be seen on list when he clicks on Serach Icon.Thanks!
How to calculate On Hold time?
Hi, I need to calculate the On Hold time waiting Vendor and Waiting user inputs for the requested item and I need to populate these values on RITM form on custom fields after closing the request. How can I achieve it?
How to restrict records to users based on roles and state
Hi,I need to restrict draft state records to users, when the logged in user is not the requestor.how to achieve this using acls. please let me know Thanks in advance,Kalyani
SC Request State.
Hello Developer,Catalog Task :- State is "Closed Incomplete" Request Item : State is "Closed Complete" So here I want to know If Catalog task is in "closed incomplete" state then after update the request item state is "closed complete" but it should...
Incident Task tab not visible in incident form
Hi AllAfter upgrading from Rome to Tokyo, Incident Task tab is no longer visible under Incident form.I have checked the related list configured and Incident Task->Incident is selected, yet incident tasks tab is not visible.I added Incident Task->Pa...
Emails are marked as sent but not received to receipient when I set 'From' for the notification
Emails are marked as sent but not received to recipient when I set 'From' in the notification.i.e, If set 'From' mail id ending with Servicenow.com(ex:abc@servicenow.com) then it is working and user are receiving the mails ,but If I set any other com...
mutilple workflow
Hi , I want attach 4 workflow's in another workflow . Main WF - AWF1 - BBWF2 - CCWF3 - DDWF4 - EE These 4 workflows i want to attach in one workflow . How to do that please help me here with screenshot . These ALL 4 workflows belongs to Single Catal...
One time data migration activity
Can instance data replication plugin be used for one time data migration?
