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Ui builder breadcrumbs

I am trying to create breadcrumbs in a UI builder, and I have encountered several issues. The first problem is that the last page is always highlighted prominently. I attempted a workaround by adding an extra page and then using "hidelabel" to remove...

How to take values from input fields and populate other fields

I need to take the values from 2 input variables on the catalog item to populate the detail description field.  How would i code that?  I know it would be a script I believe.    So I have input1 variable and input2 variable defined and I want to popu...

jkhovren by Tera Contributor
  • 1978 Views
  • 3 replies
  • 0 helpfuls

Resolved! Looking for Official docs to import Groups from Azure

This is the official docs link for Azure and ServiceNow integraiton for SSO and USer provisioning.https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/saml/concept/azure-ad-integration-with-saml-2-0.html But this does not men...

Suggy by Giga Sage
  • 1908 Views
  • 3 replies
  • 2 helpfuls

Modifying the look snRecordPicker directive

Our team built a tabbed form in a mdDialog using Angularjs Material. We are having issues building out reference input fields, but stumbled across the directive called snRecordPicker that does exactly what we want. The only problem is the drop down's...

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yundlu316 by Kilo Guru
  • 3757 Views
  • 4 replies
  • 2 helpfuls

UI action script for change any value to Service Desk

Hello Everyone,I need a requirement of UI action in which If user is select any group in assignment group the group changed to 'Service Desk' i try many time but it is not display my field just getting empty.For the help Thanks in advanceBest Regards...

Suyash Joshi by Tera Contributor
  • 753 Views
  • 11 replies
  • 0 helpfuls

Problem css notification outlook

Hi,I created an e-mail notification to send approver. I added two button (one button to approve other button to reject request).The problem is my button doesn't show in outlook when i receive notification. The buttons show correctly in servicenow whe...

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aaaadrian by Kilo Contributor
  • 4142 Views
  • 8 replies
  • 3 helpfuls

Resolved! Filter out choices in a Catalog Item variable

Hi,I have a Catalog Item with a List Collector variable with a reference to the question_choice table and this Ref. Qual.:javascript:'question=c6d947af1be38150640880f4464bcb85^inactive=false'; It is a List Collector because I need to be able to...

Thomas G by Tera Guru
  • 1686 Views
  • 2 replies
  • 2 helpfuls

Orchestration - error

Hi All,Does anyone have any idea about the error"The (&(objectClass=Group)(samaccountname=)) search filter is invalid." in ADD user to Group AD workflow activity.If any one know, please give your suggestions here.Bunch of thanks!!!

Jai2021 by Tera Contributor
  • 458 Views
  • 1 replies
  • 0 helpfuls

Resolved! how to fetch Sys ID of name field

Hi,please assist me to get sys_id of name field instead of string.var configurationitem;var gr1 = new GlideRecord('cmdb_ci_win_server');gr1.addEncodedQuery('fqdn=' + hostname);gr1.query();if (gr1.next()) {configurationitem = gr1.name;}

Deepa12 by Tera Contributor
  • 752 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need assistance with Transform Map

Hi All,I have a transform map where the MAC address field is currently set with `coalesce=true`. The source MAC address always comes in a normalized format (e.g., 123abcde6f97). In the target, I have MAC addresses in various formats:- 11-7A-BC-DE-EF-...

Community Alums by Community Alums  
  • 2144 Views
  • 18 replies
  • 10 helpfuls

When case created how state come as new, open etc

when an incident/case is created why it will be in the new, open state is there any script, or workflow running background let me know how to navigate and modify it please let me know if you have any updates

Hanook by Tera Contributor
  • 252 Views
  • 1 replies
  • 0 helpfuls