I'm working on a CMS site and am running into an issue with the out-of-the-box redirect's for UI actions on forms within iFrames. I have a CMS page which provides a link of all approvals for the user. When the user clicks on an approval, they are tak...
Hello,We have a Start Date/Time variable on a Catalog Item like this: Below screenshot was from a email script. How to remove seconds from time? Thank you
Hi Community, I was trying to hide an option in a reference field based on the selection on another field but I can't seem to make it work. I have seen a couple of similar question here in community but the solution that works for them does not seem ...
Hi , I have already old 600 inactive users .How to remove roles and Groups for those inactive users.I tried to create schedule job But it is not running . Can you please suggest me .
Hello ServiceNow enthusiasts,Background: I have a UI Formatter attached to the Incident table, this UI formatter specifies a UI Macro. Rendering this UI Macro with the correct data is dependent me making a call to an external API.When making server...
Hi, I have a requirement to move a table records with attachments to another table in different instance. I need some guidance, how can i do this.
How can I write advance write acl on the task table that only if the current login user = assigned to, he will be able to edit the task(RITM, INC etc)
We have created a context menu for ESC portal on Incident form . When we click on context menu for any incident it is redirected to the ESC portal. After submitting any request on portal the request gets created in sc_request table .We want that requ...
Hello all, good day! Looking for some advices about catalog item icon/picture as below : I tried upload image file in the icon , after saved, I can't find where the icon display, where is the display ?The picture uploaded will be displayed on the lef...
Hi,Before i upload image file.png, successful ! but now i can't upload image file.pngplease follow the image : this's display after click upload.I upload image:logo_.png but unsuccessfulThanks,Suchawadee
Hello, I have a medical customer that has the ServiceNow system for their helpdesk. Would like to be able to perform an in-context launch from my application. We do this for other medical systems within the facility. You start with a base URLhttp:/...
Hi, I am trying to make it so that when any e-mail replies are added to an incident, the incident automatically reopens/moves to work in progress status. Based on the script under the Actions tab in the Update Incident (BP) inbound action, it looks ...
I would like to have a report (or any other mechanism) that allows the tracking of the individual performance for every SD Agent L1.It needs to track how many tickets an agent is handling on a daily/weekly/monthly/yearly basis.This will allow us to t...
I am trying to use sysparm_limit to access the kb_knowledge table through the table rest api. However, when I specify sysparm_limit, e.g., sysparm_limit=1, in the table get request, ServiceNow returns an empty array result array. { "result": [] }...
Hello Guy's On the RITM i am trying to show the diplay value for "select Box" type variable but unable show that with below methods:getDisplayValue()g_form.getDisplayBox(‘field_name’).value Thanks in Advance!