Hi Team , We have a catalog called ' XYZ ' Request is submitted , As u can see in the below screenshot i haven't selected ' role name' variable . But in the ritm and in SCtask this variable is showing , which is wrong . we don't want to show thi...
Hello, I have a requirement to create a dynamic filter to check if an assigned to for incidents is part of a particular group and when I select the filter it returns no results in my report. I used gs.getUser().isMemberOf("ServiceNow Test");. I confi...
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I have a requirement to scan for date format anywhere in the scripting which is used in "yyyy-MM-dd" this format using Linter Check.I tried to this with node.getNameIdentifier() but it is not working for me. Its possible that I am using it in wrong w...
My goal is to be able to authenticate to Service now without storing any secrets.I'm trying to authenticate an AAD application with Service now instance using OIDC (Service to service authentication).I understand that I should get AAD token, and then...
hi everyone, I created a service catalog item, and when I config it into portal,and go to the catalog page, the tag name is not showing properly.I don't know what '%name' stands for, and how to change it.
When publishing a custom application to the update set, is it possible to publish only some of the application files to the update set?
I would like to create a notification icon at service portal and there a method on how to create a notification icon?In the notification icon it should show new and old notification of Incident, Service Catalog or etc of the caller or opened by. I at...
Hello Everyone,I have one requirement to set planned start date as next 3rd thursday for a change request created, when an email is received. How can we get the next 3rd thursday using script in servicenow?
If I am selecting any date before 8 august 2023 it is showing no records found.
Hello ServiceNow community. I hope you're doing well. I'm currently attempting to create a pop-up message showing a user's department in ServiceNow once their profile record is selected on the sys_user table. I attached my solution below which I thou...
Typically, I would create an auto-forward rule for the email account and process the email with an inbound action. We have a business requirement to use an API instead of auto-forwarding sensitive emails. Has anyone been able to connect to Exchange v...
Is there a way to hide the paperclip icon on the Service Portal in the Activity tab when posting comments? We already have the 'Hide Attachments' option checked on the record producer.
In the Employee Center we setup a Submit a Request that uses several Variable Sets. There are several fields in the variable sets which are reference or list collectors that pulls data from three separate configuration items tables. In flow designer...
Hello Experts,I have written the script below, which is almost functioning correctly. However, when I print the results, duplicate values are displayed. I want to obtain unique values. var manager = []; var users = []; var usr = new GlideRecord('sys...
