Hello,I am working a project where a request is submitted with the majority of questions on the form completed by requestor before they submit it. Once submitted, the request is reviewed for RITM approval (Approval-Group) and 2 additional questions a...
Hi,I am stuck and need guidance, we have a requirement that while appover approves task they should be asked with some questions, based on the response on those questions further flow has to execute. How this can be performed, as there is only simple...
Hi,we have a problem that when the user type something in the search inside the portal, the color of the letters is Grey and we have a dark background and it is hard to see the words. How can we change the color to be white?
Hi,I am working on script where I need fetch all sys_properties table records using API. I was able to get this data only when admin permission was given.But when I created custom role which had read/write permission to sys_properties table( I create...
Hi Experts,I have a requirement to not allow user to insert/modify a particular field with rest API (not script Rest API, just table API) directly( means, via put, patch, post), but still allow read access, also allow the user's other action via rest...
I have created a ribbon using Customer 360 to show the details of the HR case 'Subject person' but it is not showing the details. I am getting the response as below:But using the same method for incident, it's working as expected. Can anyone let me k...
Hi All,While creating a new knowledge article, I could see the below mentioned article body/html body on the knowledge article form. After saving/publishing the article I could see the "business impact" html name on the kb_view page.Please can someon...
Screenshot from a RTIM:Basically what I want is this: I have a variable which has a 3-line information/help text which is always expanded on catalog form.Now when this form is submitted, under the RITM and SCTASK variable this same help text is again...
Hi All,We have the following requirementCancel Button should prompt a Confirm Window (client-code)If Cancel Button is clicked, mandatory field check shall be skippedI've return below code in UI action, but the problem is, that it seems like you can n...
Hello team , can we take two fields as groupBy at one time in glide aggregate scenario
Hey folks, I have a requirement to create an incident whenever an error occurs while transferring a .csv file from MID server to an SFTP server which is in a different network. I am using Export sets functionality and MID server script include to tr...
Hello All, I want to create UI Macro Button next to Priority Field (like the below image) and display a text explaining the Priority values 1,2,3,4. Priority field is an OOB field from task and used on the story table. Request you to help on the UI M...
Hi How to Achieve Email cc users to copy in Incident WatchList Please can any one guide me on this.when a mail recieved to instance, along with Email CC users those CC users to add directly in Incident Watch List.Please help meThanks.
I have below requirement. there is a Multi Row variable set called 'Selection'selection contains User ID, Username'when i add 3 User ID for the below requestit should be added as relationship on my custom table with 3 User ID record like incident an...
Hello all,I want to use another system status page other than the OOTB one, where do i go to point to the new desired page?