Service Operation WorkspaceThis article will discuss the Service Operation Workspace in detail and explore its features and benefits. What is the Service Operation Workspace?The Service Operation Workspace is a central dashboard that provides IT team...
I currently have a Script Include that is create an HTML object that I am then using GlideSysAttachment.write() to create a .doc file, however we would prefer to make a .docx however so far our efforts haven't worked. I've created a small example of ...
As the title says, I'd like to check which inbound email actions were used on a specific received email. I am looking at the email log, but I'm not sure how to extract the information I want from it.
Availability of any marker inside servicenow like environmental marker extension
I ran in to an issue when using Catalog Builder in Tokyo, freshly upgraded. I had created an update set, lets call it 'my_update_set', set it as current. Created a new Catalog Item. Made some changes to it after initial creation. I noticed the creati...
I'm currently trying to sort a table/list based on the date field of the records in the list. The order is intended to be from most recent date to least recent date. I attempted to do this originally by editing the dictionary entry for the 'Date' fie...
Hi All,Good Day!!!!there is a variable name "date" [u_date] in catalog item. It is showing format as [yyyy--mm-dd].I want to change it's format from above to February8th,2023. Thanks
Hi All, Can someone please help me to add the logic to add 'n' plus days to a date field and format it to YYYY-MM-DD format? Code:::--------- var date = new Date();var lastDay = new Date(date.getFullYear(), date.getMonth() + 1, 0);var lastDayOfMonth ...
I have a JSON file that has been exported from a non-custom table, like "incidents" (which is non-extendable). A staging table for Import Set API must extend "Import Set Row". When I manually try to create a Staging Table, the Web UI forces every fie...
Hello All,I want to set up notification on custom table which have the RITM number , Change request and Change task , Requested for this all are string field , so when the record in custom table status mark as failed , i need to trigger a mail to Req...
Companies represent vendors, manufacturers or customers with whom we do business. Users can be assigned to the company. So basically there will be two type of users - internal & external users.So, if the user has the company being associated shall i ...
HI community Im trying to raise a RITM via a Scheduled job using the Cart API and not been succesful so far . Any thoughts here please.We are on Tokyo version with 2 step checkout enabled and I am using the new CartJS API.After formatting the item J...
In our use case, we have a custom applicaiton users who has custom application specific access. However those roles are able to access "Create New" for Demand, able to access "Change Password" etc.What should be the best approach to hide these applic...
There is one field where the value needs to be set as Break-fix and I need make the field read only. The field is for emergency change. I have written a onload client scrip for that field.function onLoad() {//Type appropriate comment here, and begin ...