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Service Operation Workspace

Service Operation WorkspaceThis article will discuss the Service Operation Workspace in detail and explore its features and benefits. What is the Service Operation Workspace?The Service Operation Workspace is a central dashboard that provides IT team...

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Resolved! GlideSysAttachment.write() not able to make .docx MIME type

I currently have a Script Include that is create an HTML object that I am then using GlideSysAttachment.write() to create a .doc file, however we would prefer to make a .docx however so far our efforts haven't worked. I've created a small example of ...

DJ Wolfson by Mega Sage
  • 2147 Views
  • 2 replies
  • 1 helpfuls

Issues around Catalog Builder update sets

I ran in to an issue when using Catalog Builder in Tokyo, freshly upgraded. I had created an update set, lets call it 'my_update_set', set it as current. Created a new Catalog Item. Made some changes to it after initial creation. I noticed the creati...

Show date's month name instead of number

Hi All,Good Day!!!!there is a variable name "date" [u_date] in catalog item. It is showing format as [yyyy--mm-dd].I want to change it's format from above to February8th,2023. Thanks 

DevYadav by Tera Contributor
  • 1939 Views
  • 11 replies
  • 0 helpfuls

Resolved! Add 'n' plus days to a date field in YYYY-MM-DD Format

Hi All, Can someone please help me to add the logic to add 'n' plus days to a date field and format it to YYYY-MM-DD format? Code:::--------- var date = new Date();var lastDay = new Date(date.getFullYear(), date.getMonth() + 1, 0);var lastDayOfMonth ...

chatsaurav19 by Tera Contributor
  • 1753 Views
  • 9 replies
  • 3 helpfuls

Notification on custom table

Hello All,I want to set up notification on custom table which have the RITM number , Change request and Change task , Requested for this all are string field , so when the record in custom table status mark as failed , i need to trigger a mail to Req...

Nisha B by Tera Expert
  • 1809 Views
  • 7 replies
  • 0 helpfuls

Differentiate internal & external users

Companies represent vendors, manufacturers or customers with whom we do business. Users can be assigned to the company. So basically there will be two type of users - internal & external users.So, if the user has the company being associated shall i ...

Resolved! CartJS API not associating to the Requested For

HI community Im trying to raise a RITM via a Scheduled job using the Cart API and not been succesful so far .  Any thoughts here please.We are on Tokyo version with 2 step checkout enabled and I am using the new CartJS API.After formatting the item J...

Lann by Giga Guru
  • 2848 Views
  • 2 replies
  • 0 helpfuls