Hi I am looking to access the data behind SLA Timelines for Incident based Task SLAs. Our client wants a Service Portal Page that allows for filtering incidents based on the data displayed in SLA Timeline. I can't find anything about accessing the da...
Hi Everyone, I have a request from one of my client's and after months of searching I have not been able to find anyone suitable. Is there anyone interested on this Forum? Please see Job description below: Required Qualifications: Must be ServiceNow...
Hi All. I am wondering if anyone can point me in right direction where I can change the order of the Jump to section navigation. For example I wish for it to be Variables to be underneath Case. I have created a new section called Variables and add V...
Hello All !Appreciate any pointers to this issue in advance. We have an Self Service portal, that gives access to any and all users in ServiceNow to submit a ticket and view the status of their ticket. Attached is the pic. However from last couple of...
Hello experts,I encountered an error message while previewing the update set. I'm seeking to accept a remote update, but unfortunately, it's inaccessible. I've attached a screenshot for reference. Could you please provide guidance?Thank You.
Hello Community, We have enabled Procurement application recently.There are cases assigned to few procurement groups (R1, R2, R3) which are sensitive and should be visible to just members of those groups.OOTB, all procurement cases are visible to use...
How can I trigger email client through a button on the record?
My PDI is in suspended state. Below is the message dev149904.service-now.com is currently in a suspended state. Please reach out to your sales contact to re-enable your instance. Could some one help bring it up.
Using Flow Designer, I can able to create tasks for Multirow variable set sequentially. Once the first task is completed, the second task is getting created. But I need to create tasks parallelly. Please guide me on it. Thanks in advance,Sneha.
I have some questions about Flow designer.What is the maximum number of fields that can be updated in a single action for record update?What is the maximum number of sub flows a flow can contain? Thank you.
Requirement: Restrict a group to see a particular quick link on the portal. to achieve this, on the sn_ex_sp_quick_link record I have added a user criteria in the Available For related tab. But it's not restricting the group to see the Quick Link. Co...
Hi,I'm creating a maintenance calendar where users could check and book maintenance works. I created it to Maintenance schedules -> Maintenance calendarI'm trying to create a new service catalog page where users could book a maintenance schedule for ...
Hello community@snc, See the code snippet pasted below. If I omit the context_sys_id, the saveResponseBodyAsAttachment uses some random encryption context.Now I am forcing General Encryption context, but many users cannot see attachment. 1. Is there ...
we have already build one inbound action so that we can get our incident creation and updation automatically via received emails from a particular email address. however the 3rd party also sending us the attachment attached with that email, now we ne...
Hi.We have GRC implemented, and the Risk Manager has a requirement to create surveys for risks that are "outside of GRC." (i.e., hotel workspace survey, walk-up experience satisfaction survey, etc.) They do not want the risk associated with a policy...
