How to create pdf file by using UI action button(GeneratePDF) for incident record and same pdf attached to same record ---> Create UI action button called GeneratePDF on incident form----> when click the GeneratePDF pdf file will be generate ---->...
I have a flow designer for one of the Record Producer-> I have a variable type "attachment" on the RP-> When no one fills this attachment variable I should create a Task -> How to use this attachment variable in If condition in the Flow Designer?
I have a scoped custom application that inherits from the incident table. The priority field is read-only for this but I'd like to change that to be updatable. I tried creating UI Policies and dictionary override for this but both did not work. Is th...
We have activated com.glide.interaction.awa plugin for agent chat and given sufficient roles to user but still live chat agents are not showing in employee service center .
I want to update or delete the previous comments in the activity log of the incident form using scripting.Also, need to create a "Redact" button so onclick Redact we can update or delete the comments on the incident form.
Hi Team,I am trying to replace the special characters should be replaced with their equivalent:ä ---> aë ---> eï ---> iö ---> oü ---> uÿ ---> yI am trying like below in business rule case "u_planned_productive": case "u_planned_outofs...
Whenever I enter a value in a field called FTE for Face, I should see a field called Request to assign. Whenever I remove a value in FTE for face that field should be hide. I have done this through UI policy but whenever I enter a volume in FTE for f...
i want to write a transform map script to show an error message when mapped a reference field value not in target table reference field.How to write can you please help me on this. Thanks Jyoti
I need to fetch the Request number to the SC Task form
Hi All, Can someone please help me Requirement:In Incident VTB, when moving a card to resolved, it is mandatory to put the resolution code and the resolution notes. I want the mandatory fields auto populated whenever the user moves the card to resolv...
HiI want to get all the duplicate names (same name for two or more records) for script includes ? How do i check?
Hey there, i've created a new catalog item to make a change department request.My catalog item has 3 variables (type: reference): user_to_move, approver_user and move_in_department.On approver_user variable, i've setted "Auto-populate" to question "U...
I have a custom field where I have a field called 'number'. Now each time a new record is created in that field I want that the number field is automatically generated each time as N01, N02 and so on. And each time the number generated should be uniq...
Use Case:I want to hide fields in sys_data_source table based on role and still can write to visible fields as well.
Hi, I have dot walked the "Business Phone" field from Assigned to the field to incident form. Now I want to change the label of this "Business Phone" field to "Assigned to Mobile". When I change the label from the dictionary >> Labels (From the relat...
