HI,I have a requirement there that I have to Clear the warring s in the Logs table that was caused by one of the OOB Widget sp_widget.3c29786e87133200e0ef0cf888cb0bdf(SC Catalog Item).Can anyone please assist me with how to clear the warnings and, Wh...
Hi,I have a requirement that every time a problem task is created it automatically takes over the same priority value as the problem. What is the best way to do that?
Hi all, I'm trying to restrict the Service Desk from seeing 1 specific group in the assignment group field and I'm not sure exactly how to go about this.I managed to make it so service desk can only see that group using the reference qualifier but th...
I am in need of fix script to change all hardware assets that has state of Allocated-primary system, and Allocate-secondary system and change it to state in use.
I want the placement of the fields in the request details section be like this:But I get this instead: (RITM)And this is the Catalog Form:Placement of the variables: Please help me.. Thank you
Hi All, We have a requirement, where we just want to call/run two existing transform maps sequentially from flow designer or business rule using script . Can anyone guide me how to call/trigger a transform from flow designer/business rule whichever i...
Hello Exports,We want to auto populate based on assigned to field on asset table.cost center ,department and location.Requirment1.If assigned to is empty "cost center ,department and location" fields should be empty.2.If not should populate values ...
Hi Team , only for particular catalogWe want make this SCTASK00001 ( as a url ) if user clicks on that means it has to redirect to that sctask . In the same SCTASK we are populating this message in worknotes also . in worknotes also it has to be u...
Hi All, Today, I will cover where do we go and set the priority field value to a flow. Configure the Setting list and form to show the Flow Priority field.Role required to perform this action: admin/personalize_form/personalize_list The Flow Priority...
Hi Team,I have a scenario which needs some suggestions.I have a table and 2 fields 'active' and 'business application' and some other fields. Not important here. There can be one for more records for one business application as its many to many. but ...
I also wanted to create ATF for the Service Operations Workspace after the release change to Vancouver. We used Agent Workspace before. I didn`t find it. With which release after Vancouver release will the ATF for Service Operations Workspace be bui...
Hi Team, Here I will explain how and what is the process of associating priority to a flow. You can only set a flow priority for flows that run in the background. Background flows run from the next available worker thread. By default, Flow Designer c...
HiIn the custom application having option "Validate Application" what does it mean and what it is doing and how it's getting data and how it is validating, what's the process behind that?what does it mean that MSP checks?After validating it is showin...
Parent incident should not be resolved when child incident is in open state
Hi ,I have a required to check in ACL whether the logined in user is part of a group but without using script can i achive this ?
