In order to maintain an external endpoint up to date with my ServiceNow data I had to create an Business Rule After Delete. I tried to apply a "when to run" async but the current variable is null and does not have the data I need to send.Since, in so...
How can I automatically set a password for Contact X when a user with role: sn_customerservice.customer_admin self-created Contact X using the item "Create Contact"? I have successfully set up user ID automatically in FlowDesigner, but I cannot set u...
Hello could you please help me support on this issue, within a custom table called COST, i'm referencing a Project table, when I lookup , i get created value instead of project Name if you can give me hand thank you
Hello, Community.The Scope Application was created with a table extended from Task.The application's users can create a request from the Self-Service Catalog Item. My requirement is to adjust "My Requests" in the Employee's Center Header menu to show...
Hi Please i would like get your help on how to change the order of a question within a request portal depending of the value of another variable. For example:By Manual Setting : Variable 2.Order to 100If Variable 1 == "YES" then set Variable 2.Order...
I have a drop down menu called 'What is the nature of your request?' When the value for this question is either 4 or 5, I would like to show a field message under another field called 'New Approver'.For value 4 it works fine, but when value 5 is sele...
After clicking on copy permalink and opening the copied URL in new tab does not show custom widgets. In attached screenshot More Information is a custom widget which is not shown after clicking copy permalinkServer Side scriptvar sys_id;if($sp.getPar...
Hi TeamNeed an urgent help on how we can get RITM number instead of REQ number when we submit a catalog item from NowMobile app. Currently after submitting its showing RITM number.
I have created one acl for issues table having many fields there is one field called assigned to having reference field type, I want to make records editable to only currently logged in user who is present in assigned to,
Hi @Ankur Bawiskar , Could please help me in the below script.Ui action script: function showEvents() { var gm = new GlideModal('event_messages'); gm.setTitle('Show title'); gm.setPreference('sysparm_sysid', g_form.getUniqueValue...
Hi All , I have a requirement to build the option in MS teams chat bot to give Service catalogs as well as per the key word user will enter in the chat bot the MS teams should prompt the relevant catalog item. Please suggest if anyone has come ac...
Hi Everyone,Does anyone have a list of all the Incident Out of Box Notifications with a brief description of each (for example, explaining who receives the notification and purpose? I can export the list of notifications and most our self explanatory...
1) I have a requirement to increase the instance hardening score. I have set the Setting Entity Expansion Threshold - glide.xmlutil.max_entity_expansion property to 3000, but I have no idea on how to test this functionality. Can anyone help me in und...
Good morning all. I have spent some time searching for this and I am not able to find a solution that I understand how to implement. I am very new to ServiceNow and developing catalog items for requests. What I am tasked with is a for form requesting...
Help needed! I have two tables that have a parent child relationship. I am trying to calculate a value from the records on the child table (estimated allocation in the related list image below) related to the parent, sum them up and set the value o...
