Resolved! CMDB Relationship types
How can we know custom cmdb relationship types?Where these will be present?
Forum Posts
ServiceNow to BMC Remedy connection issue
We need to Post Incidents created in ServiceNow to BMC Remedy.Users are authenticated by LDAP. We use Oauth2 auth with password flow. I am getting the below error message when I test using REST Message for POST Method.Request not sent to uri= https:/...
Incidents and other records are getting created automatically
Hi Team, We are facing an issue where if use <instance name>/id=ticket&table=incident in the direct links then records are getting created. If we change table to any other values, records are getting created in other table. Is it possible to restrict...
Reg: Creation of business rule
Hi All I have query on ServiceNow. I have scenario like "when we are creating new incident we need to check for all the open incident with the selected CI and print a message on top"need to add a massage and abort the incident if such CI were not th...
Resolved! How to register a Flow created with Flow Designer to a Local Update Set
Hello. It's Kentaro. I applied the Local Update Set to my account and created a Flow in Flow Designer.When I tried to commit to STG, Local Update Sets was empty.I would like to know how to commit a Flow created with Flow Designer to STG and PRD.
Why notification is not getting send?
Hi all, I want to send notification whenever the hr case is getting updated but I dont know why its not workingupto "gs.addInfoMessage(gc.opened_for.getDisplayValue())" my code is working fine but event is not getting triggered and notification is n...
PDI Lost
When I logged in to PDI it throws an error of wrong password and I was asked to reset the password.When I clicked on I was redirected to developer site and there were a button named: Request Instance . By mistakenly I clicked on request instance and ...
Midserver is Down after clone activity
Hi Everyone, We have recently Cloned from Prod to Dev, After clone Dev instance Mid server is showing Down. We try to Check the Mid server user is inactive, So updated to Active and rebooted the Midserver. Still status is showing Down. There is no e...
flow designer is not creating event record
Hi,I am trying to create events on em_event table through flow designer and it is not working. screenshot has my configuration. when email is received it is supposed to create an event. But, when i try to test it is working.I also verified recieved e...
Email format has to be alter while creating from inbound action
Hi,We have an inbound email action to create a record 'Case' table. While sending an email to inbound email address the content of the email not properly aligned in worknotes. But for smaller conversations it's looking good. Is there any method to ar...
Dot walking List collector field in flow designer
Hello community,We have a client requirement where we managing the group membership based on a catalog item. An arrproval is sent to the group managers once the group is selected. We have a requirement to select multiple groups to add users in them ...
Multi Variable Sets not showing in Catalog Task Screen on Mobile Agent
Hi, I have a catalog item for warehouse requests that is showing correctly in the desktop version of Service Now. But when you view the catalog task in Mobile Agent you don't see the paper form. All the other variables show as expected. Any Multi ...
ServiceNow Integration into MS Teams for Major Incident Mgmt **Full Integration Document Request*
Hello All,I am integrating ServiceNow with Teams for Major Incident Management conference calling and have gone through the entire integration steps for this purpose (product documentation), but am unable to get a connected conference call. Does any...
Can we Connect with Live Agent Without having the "Show Me Everything".
Hi All, Can we connect to Live Agent support using Agent chat without having the "Show Me Everything" option after initial messages or with out clicking on the Live Agent Support after the initial messages? Note: We are not using "IT service manageme...
Amazon connect outbound calls (Utah)
Hello, we have setup an intergration with Amazon Connect using ServiceNow voice. The contact flows are OOB default. No changes have been made to our ServiceNow voice or amazon connect processes. The inbound call works great, we can call in and the sy...
