Hi everyone! I just created a Personal Developer Instance and after configuring the app , how do I create a user in my instance and login as it? I have tried copy and pasting my instance link but it keeps bringing back to the App Engine site. Also, w...
Hi, I am currently reverting some customisations back to OOTB, however I came across on a few occasions on dictionary entries which are OOTB, but in the Versions related list there are displayed only the versions related to an update set; I am not ab...
Hi everyone,Is there any way to exclusively show Work Notes and Additional Comment in the Activity Stream Pane of the Agent Workspace and not in the Form Pane?When trying to hide those fields from the Form Pane via UI Policy, the fields disappear fro...
I want to display AddInfoMessage in JSON format is it possible?I am getting alert in string format.
I have an inbound action script that is supposed to create a record. I can see the email received in the instance but the record is not being created. In the email logs it says "record not created or updated using current". To investigate this I have...
Hello, I would like to add some kind of icon next to the question/label of a variable in a catalog item. I saw addDecoration is the method for this, however I have a doubt it is working in catalog items. So my question is: can we use addDecoration in...
I am having issues with a knowledge workflow. The approval is getting auto cancelled and I need to find out why. Is it possible to view a workflow in progress similar to ability available in a requested item? Would anyone know what would cause a kn...
Someone has made some changes to my workflow i can see who is that person but still i want to know in which workflow activity he has made the changes , how can i get this.
I have the requirements when a change is made to the ticket. (Comment or work note) this should be sent from SNOW to an external system. Either via webhook or to a defined REST entpoint in JSON format. How do I do this?
When I create a "Container End" variable, the variable is auto named to something like "formatter9", etc.Is there a way to create a meaningful variable name rather than end up with an auto named variable of type Container End? -G
Hello Guys. I want to use sn-record-picker to filter the value of state but the display field show all the record of state and it's repeating the value. I want only to display this 4 "Requested, Awaiting Approval, Closed Complete, Approved " Please ...
Hey there, I recently was being asked by a client how to setup OAuth2 authentication for ServiceNow web services integrations. After searching online, I couldn't find anything that's straightforward to explain the configuration/test process. So after...
Is there a way to have a pop-up message appear after a record producer has been submitted. I am currently using the 'gs.include("FormInfoHeader");' to show a message at the top of the redirect page, but feel this could easily be overlooked. Ideally...
Hi All,Is there a way to get the incident number in record producer during submission.I need to display a message(alert or addinfomessage) with Incident number to end users when incident is created from record producer.Thanks,Maddy
