Hi everyone, I have a queston. How you would achieve that requirement? Given: An Agent of the Incident want to change the assignment group to 2nd Level Support but there need to be a logic that the assignmend group should set the assignmend group aut...
The cancellation button in the portal will be see and available to the user only if the fault status is "new".The status will change to "cancelled" and the closing code will be canceled by the customer please help
can someone suggest onchange client script to alert when additional comment added to incident where "requested for" user is external. there is a field available in user table with name notification type which contains external user and internal user ...
My developer instance is offline for last 4 days. Anyone can help me. Thanks.
I've currently got the following Workspace setup: I've also got a separate dashboard which contains the following PA Widget: However, I can't find a way of adding this PA widget into my Workspace. I was just wondering if somebody could confirm if th...
I have a developed a catalog item in a scope but I want the item to be available in portal to all user. similiar to the catalog item created in the global scope.
Hi All,in the OOB we can create one Epic from Demand,But there is a business use case stating single Demand can be mapped to multiple Epics, Do we have any alternate solutions without impacting the OOB business logic?Thanks in advance for your help a...
Hi community, I noticed the weird behaviour in the form view of the record. So I have one existing custom table called "Device" in the scoped app, the app is linked with the git repo. I have added below new fields in Device table:1. Device ID2. Devi...
In which case we require "HI"?
Hello, I have an issue with importing big XML files with data, from which I need to get the values of the XML node and the value of the XML node attributes in some cases. For example: <my-item name="my-title-attribute-name-value"> <title xml...
Hi, Does anyone know how to increase the UI16 banner image size used in Polaris login page? cannot find any solutions.
I have wrote this UI macro to display a small logo beside a field (u_external_reference) that links to an external website <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="nu...
Is it possible to display the Widget that has been created in UI Builder on an existing workspace and how ??
Hello, I have a Document Template (PDF) and I have it configured to a custom record type. I want to create a UI Action to fire off the Document Template and generate the custom PDF and attach it to the record. Is this possible?
Hi,I have this UI Action and its working fine in the backend when I go to incident.list. However, whenever I go to Service Operation Workspace and I click on the button nothing happened.What could be the reason that its working in the backend but the...
