I have a OOB field in demand form and i Have to copy values from that to a custom filed which I have created but. That Field has a business rule 'checkcalulationtype' being applied for a particular choice . hence while running the fix script it dosen...
Just checking if there is a way or a log find out all the third party systems consuming a ServiceNow API.-cc
Hi!I'm setting up a script include for filtering users into Requested for type variable. I need to pass sys_id of current user and sys_id of current catalog item to the script include to get the filtering done, but haven't find out how to get sys_id ...
I created a flow designer with manager approval for catalog item .when the item is rejected Approval state in request table is not changing to rejected when item is rejected .
I have subflow which should generate temporary password using Microsoft Azure Active Directory spoke.After pass generation I would like to encrypt it and send it via email, whos password will be reset next. when using enccryption script:var Encrypter...
Hi, I'd like to send two separate email notifications: 1. When Additional comments is added by the "Assigned to" to the incident 2. When Additional Comments is added by the "End user" to the incident from the portal I have tried following the advice ...
Hello team, We have created a flow for catalog item for approval and fulfillment. We have encountered one issue that for few users the flow is not getting triggered for some reason where for most of the users it is working perfectly file. Request you...
Hello All, Been running in circles with this. I have an action created to parse the response I receive from a Get Applications calls to SCCM. I created the Action as Below. When I try to run this step in a flow, It works but some data is missing. Be...
Dear, I take some times to look on various topics, but didn't find any answer. I use the record producer "create case". On this RP, I added a variable set. I'd like to map the choice from the variable set to the created case. How can I achieve this? ...
Hi, We have recently integrated Dynatrace with ServiceNow platform and are facing the below issues: We are unable to set the incident priority in ServiceNow for all the auto-generated incidents pushed from Dynatrace. Can you help us understand how ca...
Hello all, For reporting purpose I need the all the values of standard change template in the list view but there is a field called Change Request Values which contain many other fields and this fields is not visible in list layout. Is there any othe...
How to fix this?
Hi, I had a question regarding ATF. I have a catalog task with a variable in variable set named 'Next Step'. I need to update the variable in order to close the task, but I'm not sure as to how exactly to update the record. The variable doesn't come ...
Hello all,How To Check Logged In User Is a part of Group or not using client script can anyone please guide me on this.thank you.
Hi, Got a strange one for you.We have a flow in Flow Designer where we need to 'look up records' on the sys_user table by using an email address.In the catalogue item the user enters the first and lastname of a person.We then set a flow variable via...
