Before creation of the new queries in ‘custom application ' i have to check total how many records are present in the table for the same person who selected as requester in this current record has pending open issues, yet and i have to check if total...
Hello, I'm trying to generate a value for a Single Score widget from the OOTB "SAFe Sprints". The value should be Points divided by Group Capacity (points/team_points). However, the idea I have is to take the total points from a SAFe Sprint (story_po...
Our onboarding workflow creates an SCTASK for Service Desk to update data in AD about a rehire; someone that already has an existing user record in ServiceNow. After the SCTASK is closed, a run script queries the sys_user table and updates the record...
Hello All, I am trying to disable the Actual Start Date from auto populating on the Project form, right now OOTB the Actual Start Date is being populated same as the planned start date when the State of the Project is Changed from "Pending" to "Work ...
Hello experts,I have a requirement where when a user clicks on a module, a confirmation pop-up should appear with two options: "Yes" and "No." If the user clicks on "Yes," it should delete incidents whose state is closed. I have written a script incl...
I have to add and additional application (BaaN) to be removed on our Access Removal request form. I opened the variable Additional application(s) to be removed on the “Access Removal” catalog item, I selected the question tab “Additional application...
Hi,How to import a data into ServiceNow from JSON. This process should create new import set table and load it with data from JSON and transform the data into target table. Thank you for your responses.
Hi , We have a customer who is currently authenticated using our organization domain - onboarded them as contractors withing organization . Now there is a push to follow B2B login so that the customer would login through his own domain. Customer is n...
I have a notification that should fire every time the assigned to variable for an SCTASK changes. What value should I select in the "Users/Groups in fields" table so the notification gets sent to the end user, or who the request is for?
Survey: Virtual Agent Feedback SurveyIssue: choices updated with emojis to the survey are not properly captured in the update set, Even After updating the choices with the emojis multiple times,Require your help in capturing the choices along with th...
Machine Translation button was available before we were using it to translate the survey questions and choices, Now we got few languages that needs to be translated when we checked the "Machine translate button" is not available, please help in re-en...
When I Click "New" Button in agent workspace for HR Case Management need to remove 2 step verification I just need to display HR form as below. where I need to edit URL for this.
I employee center while approving the request from change or knowledge we can able to see a comment box to add comments before approving or rejecting. But it is not there for request approval. How can we enable that for the request approval
Hi Experts, in the HR agent workspace we would like to remove the 2 steps creation as in Agent workspace for hr case management where when we open a new case we only have one single form. Would anyone know how ?Thanks youAgathe
We've received complains that whenever we do an addInfoMessage on the portal, the message disappears too quickly. For example, after submitting a request:Is there an quick and easy way to extend the delay before it the message disappears?
