I am trying to bulk import - close tickets adding work notes. Since I am the one importing it shows those work notes are by me in the Activity stream. Is it possible to show ticket assignee name instead of mine?
Hi all,My requirement is, When I submit the requested item, an approval is needed to create for manager (Holder) and that request is needed to automatically get approved. Please let me know if you have any idea regarding this. Thank you.
Hi, I am running Fix Script whoever runs the fix script it is updating on the user name who updated the script. I want to display it as system Can anyone please help me how to do this ? I know we can use "autoSysFields(false);" but it is disa...
hello everybody.Could you help me with how the Password Reset Windows Application plugin works?I performed the installation on my development instance but no executable (EXE) appeared. Reading the documentation, it seems to me that as soon as I insta...
Hi All, Can someone please help me with the catalog client script? I have two field 1) select_the_type_of_access_required 2) u_description I need an on change catalog item script when I select the "type of access" the description should auto fill i...
Hi Listers, We are currently displaying a record producer in a modal window using ui page <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <g:evaluate var="jvar_url"...
Hello, I think I have the code, and I know that I use a field in a different Client script, so I want to understand why my script is not working. The purpose is to stop the submission when my field is displayed or visible. But the conditions of the v...
Hello everybody,I'm currently having to look for a solution to reset the password on my client's AD using Servicenow.Searching the documentation I found the 3 topics:Password Reset The Password Reset application enforces strong and secure passwords b...
Hi there, I have a workflow I am testing where there is an approval assigned to Beth Anglin. I have impersonated the user, but do not know where to look for this approval to push the workflow on to the next step. Any help would be much appreciated...
Hi there, I have configured Power Automate to query the Service Now Incidents table by using the ServiceNow connector on Power Automate and I couldn't retrieve the entries related with work_notes, comments, additional_comments.I can retrieve el param...
I have created a database view between 2 tables : sys_user and alm_asset. I have added the view fields under both the tables. Data is displaying under user fields but not under the asset fields. can someone help me out on this.
Hello all, I tried re-sending a couple of emails by using the Resend button in the email log. The first emails resent successfully, but the older emails are stuck on "send-ready". Does anyone know how to push out the emails or is it because there's a...
I created a Use Case, in order to do Document Intelligence. I added enough data also. I can see only the train button one time. and when I give some documents as test data, I do not have 'Process Task'.Could you please tell me the reason? Thank you i...
We have created few Guided tours for end users in ServicePortal, and we want to auto launch few of them when a new user is logged in for first time. Can some one help me on this?
Hi Community, I have a requirement where we need to show only latest published version in the Related Articles related list in knowledge article. Currently we can see all the previous versions in related articles section. Could someone help on this. ...
| User | Count |
|---|---|
| 78 | |
| 49 | |
| 30 | |
| 18 | |
| 13 |
