Hi everyone, I set up a Flow to capture all of the Catalog Item variables and pass them to the SCTASK when it gets generated. It works perfectly for me (a system administrator), but when everyone else puts in a ticket, it doesn't pass any of the var...
Hi All, Pdf file is not generating in the HR case whenever i am using before business and state changes to awaiting acceptance and hr service is one of " "Please find the script: if (current.hr_service == '5d16185187c47d146c44b95e8bbb35d4') { ...
I can't get Script Debugger to trigger. Here is what I have done: 1. Write gs.info("TEST"); on the first line. Set a breakpoint to this line.2. Create an order that will trigger the script (it's a script for an Approval Workflow step).3. Check in the...
I have a catalog variable which is of type List Collector.In RITM the selected values are being correctly shown.But the problem is: the 1st selected value is always being shown separately below.How to stop this?Please check below screenshot.2 selecte...
hi All, i hope u r all ok.I am creating an order guide for the first time and i am facing an issue.i do have a variable set (requester details) which includes name, mgr, business unit, phone, etc)also, the 2 catalogue items included in the order have...
I have a requirement in which an user can add a video as an attachment to an HR Task and that video should be visible in a notification that is triggered after the HR Task is completed. In the notification I used an email script that takes the sys id...
Hi,How can I set default landing page after user logged in. If the user does not has roles, he needs to redirect to portal, else he needs to redirect to service operation workspace home page
Hello,Could someone please suggest on how to clear/empty a list collector variable after form loaded using catalog client script? I'm familiar UI Policies, but needed to learn using client script. Thank you
Is it possible? If so, how?
Hello all, I provided below variable attribute for a catalog item which is referenced to change table. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=short_description;requested_by;assigned_to;sys_created_on,ref_ac_columns_search=true But on po...
Dear All,I want to set up parameters for a table and access this as a REST API.For this, I want to set a filter in sysparams as 'where table-column = to_year(sysdate)' -- so i want to filter all the records of the table where column value is same as...
We have implemented Logicmonitor ServiceGraph Connector - IntegrationHubETL. We've come across a LM property named system.ips where it contains a string of IP addresses.We are looking to import them into cmdb_ci_ip_address where the CI will be set as...
Hi All,We are currently using Live Agent chat which has the option to just add attachments. It seems prior to Utah/San Diego Upgrade, there was an option to drag and drop files along with adding any attachments.I want to understand if there is a poss...
We have an e-mail notification that goes out to users when their ticket is created. There is a mail script that is used to list all the variables in the ticket. How can I modify this script to ONLY display variables that are not empty? We are doing s...
Hello Community, Looking for assistance to correct the background script below: var grChi = new GlideRecord("ast_service");//child record grChi.addQuery("");//query goes here grChi.query(); while (grChil.next()) { var grPar = new GlideRecord("as...
| User | Count |
|---|---|
| 133 | |
| 50 | |
| 35 | |
| 19 | |
| 17 |
