How to make the choice option visible but not available for selection ( need to show some choice values that were earlier in use in old records but are now no longer required, we need to show it just for the old records and not for users to select it...
->when related incidents are closed the problem should close automatically. Even one incident is open the problem should not close it should show a pop-up message like please close the incident.->This is the code I'm using but it's not working I thin...
what are the disadvantage of using Async Business rule
We have email scripts to print the variables from requested items. Below is one example. I was asked to update it to include checkboxes from the form and I have that working, but the label variables above the checkboxes are not showing in the emails....
Hi Guys, I have a variable(Approvers) with list collector type with user table when ever user select multiple users in Approvers variable we need to send approval for those users we need to send approval for selected users kindly suggest any way to ...
I have an email notification on the sc_task table. In the 'who will receive' I put 'Assignment group'. How can I make sure that only the group members will get the notification without the group manager ?
Hello Team, I have received below task , please advise on following. 1. New button of stakeholder related list on demand form should be visible to Demand Manager only2. When the demand state moves to Screening a notification should get sent to stak...
Hi All, I currently have a manual process that exists outside of ServiceNow. Data is extraced from a thrid party it is manipulated using excel macros into an acceptable format and then imported into ServiceNow using import sets.I have been asked to i...
Hi Team ,How to check ,how many incident tasks are closed for respective incident using script Please guide me with best practice
We are implementing Service Portal for deployment next month to production. We are using the Data Table widget to display a list of approval records, but I have run into an issue with the search functionality of this widget. The widget uses the 1...
We're developing a scoped app with ACLs that call a script include. One of the tables invokes the following code from the script include, which works fine:// check user is on authorised list var access = false; var canWrite = this._i...
I am currently building a proof of concept app on a Personal Developer Instance, and would like to share access to it with another developer so that they can develop too. Is this possible with PDIs? Thanks
I have a custom table where a field is there called "function" with different dropdowns (Marketing, Finance, etc) and another string field called "GAP ID". So my requirement is below : 1. When a new record is created with Function "Finance" GAP ID wi...
Hi , What will happen if set repeat interval as well as Trigger randomly check box in survey trigger condition .Does the survey trigger based on the repeat interval or based on the probability I configured ? Thanks ,Ragavi
Does anyone have any idea on how to register the ServiceNow platform-provided graphQL API endpoint on the Azure API gateway? I looking for some information on registering and fetching results on the Azure API gateway from the graphQL API endpoint....