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unable to create a HR Case

I am unable to create a HR Case after install all the required plugin for HR Case management in my pdi instances.what will be the cause.  can anyone please suggest.

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shid077 by Tera Contributor
  • 619 Views
  • 7 replies
  • 0 helpfuls

SLA Duration issue

Hi Team , if case is creating today after 2 PM , SLA should start tomorrowI have implemented some basics but not working as expected ..1- I have put below condition 2- have created SLA duration 3-  Can someone help me to fix this ? Many thanks     

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pramn by Tera Guru
  • 172 Views
  • 1 replies
  • 0 helpfuls

Resolved! business rule not working as expected

In the sys_user table I have a street field. I am writing a before business rule when a new user was created and we select his location then the street field map with the street field in cmn_location table.I have written the following business rule. ...

Ak8977 by Tera Expert
  • 331 Views
  • 12 replies
  • 0 helpfuls

Resolved! How to send cab invites to assigned to on change request

Hello, Cab invites are supposed to be sent to assigned to on change request form automatically. But that feature was disabled in our instance long back and now we have the requirement to turn it on. Can not find the feature to turn it on. Please assi...

sath by Tera Expert
  • 451 Views
  • 1 replies
  • 1 helpfuls

Resolved! Inbound email integration

Hi All, In inbound email integration user email id stored in user field in sys_email table that is the one from where we received mail but I am looking the way to get user name also. Is it possible to do that? Thanks and regards,Brijmohan

Brijmohan by Tera Contributor
  • 630 Views
  • 6 replies
  • 1 helpfuls

Resolved! Write ACL overwriting UI Policy

Hi,I have created a scoped application which does not extend any other table. I have created a read, write, create, and delete ACL to allow roles to perform these actions on records in the application.I would now like make some of the fields read-onl...

Ryax1 by Tera Guru
  • 808 Views
  • 7 replies
  • 0 helpfuls

How to change the background color of field type serverscript

Hello all, I want to change the background color of a fielf of type "serverscript". I haven't found any connected style in the theme (like for nearly all other types) and also my try to change it by an onLoad() script doesn't work.For all other types...

Zweiblum by Tera Contributor
  • 474 Views
  • 5 replies
  • 1 helpfuls

Resolved! getting null value in client script

I am checking unique catalog item name in table sc_cat_item and always getting nullwrote onchange catalog client script on variable create_catalog_item and client callable SIHere is the codeClient script: function onChange(control, oldValue, newValu...

jack33 by Tera Expert
  • 1929 Views
  • 9 replies
  • 1 helpfuls

Update Price Summary before Checkout

Hi all,I have a requirement whereby I need the summary cost at the bottom to update based on the items selected earlier in the form. Currently it only shows the total amount.I have tried adding individual costs to the items, but they don't update the...

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GMoon by Kilo Sage
  • 341 Views
  • 4 replies
  • 0 helpfuls