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Double addition in Before Business Rule

Hello all, I have a Before business rule that is adding to an integer field twice.  Here is the code:current.u_rejection_count = current.u_rejection_count + 1;As you can see, the intent is just to add one to whatever number was originally in the fiel...

lonesoac01 by Giga Guru
  • 976 Views
  • 7 replies
  • 0 helpfuls

Run a scrit to reject aprovals

1. Set approval status to Rejected2. Set RITM state to Closed Incomplete3. Run the script / flow on every Monday 7 AM CST.4. Rejection Comment: "canceled" I tried to implement this through scheduled job but it failed. Can anyone please help on this.

Convert a Work Order to Incident

Hi All,I am searching for a way that when I convert a Work Order to an Incident, the Work Order is set to Closed Incomplete/Cancelled. As of right now I have the issue that when clicking the UI action "Create Incident" the Incident is created but the...

Resolved! Json parser returns undefined

Hello Team, I got the below response body from the rest message {"@odata.context":"https://abc.crm.dynamics.com/api/data/v9.1/$metadata#Microsoft.Dynamics.CRM.OnPostCreateCaseFromServiceNowActionResponse","Response":"{\"u_ims_case_created\":\"11\\/1\...

Dineshdmkk18 by Tera Contributor
  • 2721 Views
  • 4 replies
  • 1 helpfuls

Resolved! Get the Users of specific Group

Hi All, I have 2 field Members (List Collector) and Group Name (Reference) in a catalog item.  Whenever a requester selects a group so in the Member field the list of users in who is part of that group should populate as options to select.    Kindly,...

RakshandaKunte_0-1698839403487.png

Custom ${URI_REF} link not working

Within my workflow, I've specified an event that takes the user to a certain record in the 'sc_req_item' table if a request has been cancelled by specifying 'grEvent.uri' in the below code:  The below is my notification:  However, when the email noti...

workflow issue screen 1.png workflow issue screen 2.png

Domain seperation for case child table

Hi,I have created a new table case-xyz in ABC domain and the child table is extended from OOB case and it is in default global domain. When I create a case in case-xyz table it is not showing in the list with ABC domain but I can see it in default gl...

lucky6 by Tera Contributor
  • 634 Views
  • 5 replies
  • 0 helpfuls