I'm trying to set the default value of the department field on a scoped table and this doesn't seem to work since the scoped API is limited, is there a simpler way than a full GlideRecord query?
Is there a popular marketplace for widgets that can be expected to work with out-of-the-box instances? In example, I am looking to utilize a Service Portal widget that displays Projects similarly to the prebuilt My Requests widget: A basic list of k...
Hi, I have a business rule which runs on the task table when the particular task state based on the item is changed to closed complete. There is a field in that task 'current.request_item.configuration_item' which is referenced to computer system tab...
I want to edit the tooltip that shows on the image in the upper left corner of the employee service center portal. I found where to edit the menu options, but this would be the image that takes you back to the homepage (the ServiceNow logo on the fa...
Hello Community Members!I am trying to understand either using a calculated field or business rule as best practices for a use case of mine.I need to get “Application name" and "Owned by" based on the value from the “Configuration Item” field in the ...
Hello , i am in the process of completing service now training and im stuck at this one spot. its asking me to navigate to the main service now browser? what/where exactly is that? mine seems to not have that same information. ill post the training s...
Hi I am trying to add color to field decorator on agent workspace form. I was able to add icon based on condition but i cant change color of it using decorator class. Need help on how to do it. g_form.addDecoration('caller_id', 'icon-star', 'Mark as ...
Hi All, We have two links on the resolved incident notification to the user as below. Click here to reopen the incidentClick here to close the incident As soon as the user clicks on these links an email template will be opened and once user replies t...
Hello, I am currently working on the Application Developer Fundamentals course lab. The lab calls to treat my dev instance as a web service consumer and my test instance as the publisher/provider. The goal of this part of the lab is to use the rest a...
Hi Developers, I have a problem :In the catalog item, there is a checkbox(If the logged in user is a partner); this checkbox should be checked if the requested_for user's career level is Manager or consultant. Career level is a drop down field with m...
Hi,I have created record producer on vendor table (core_company) so whenever request is submitted it is created a vendor record. Now is there way we can add approvers before record creation? Also is there a way we can check for duplicate records with...
In the attachment, I could not find step 3 of enabling the report view ACLs in Introduction to the APP. How to enable the report view ACLS via this store application?
Add the ER priority hours field in all the manual tasks.
Hi,I have a requirement to auto-populate a field value depending on the another field value. Both the variable type is 'List Collector' and referenced to same table 'server'. When user selects multiple hostname, the operating system of respective hos...
