When use static values in table, sysid in variant, I am able to see in workspace. I am unable to find way to dynamically pass table and sysid in the variant. I followed below steps. To achieve this1. I duplicated OOTB "Record Default" Record as it is...
Hello, We have a requirement in our project where we need to store task templates in a table. I think there are few ways to do it: 1) Create a table by extending the Template table and create records in that table to store the task templates2) Create...
Hi Create "Force to Update set" UI action for scheduled Jobs Table. This should only be available to users with admin role. I am put condition gs.hasRole("admin"); Please suggest me what doing in script.
Hi everyone,If possible can I please get some expertise on what might be causing a conflict with my catalog client script. Attached and below are the details. The script is making the variables required after submit for users with the pm user role in...
I have two questions. 1. If I send an email to the Email button, will it be added to Record Notes? 2. Why is the Notification set in the Notification table added to the notes?
I have a requirement to get and utilize the execution id of the current flow with trigger being REST-API asynchronous in flow designer. Please let me know some method to get the execution id of the current flow in the same flow.
Hello. We like to have different FavIcons on our Dev, Test, and Prod instances, so we don't get confused as to which instance we are working in. We like to have separate icons on the Portal pages as well. For the Platform UI, we are able to Preserv...
As part of our integration of AD to ServiceNow, I created a custom field on the sys_user table to assist with flagging down inactive users in Active Directory. I keep on getting different solutions on how to hide a custom field. What is the best p...
How can I export my favourites, and then import them to another instance?Exported all my stuff from these tables:- sys_ui_bookmark- sys_ui_bookmark_group The first one is known already, but with Next UI you can use Groups (Folders) to organize your f...
I am trying to integrate Microsoft Translator with my service now (PDI). I am facing issue, while translate. "Credentials are missing or invalid. Contact your administrator."I have configured API keys and enabled Microsoft Translator. But Still i am ...
I'm trying to follow this post to display HTML field in the Service Portal. I have cloned the ticket fields widget but I can't get it to work. Either the HTML field still does not display write of I loose some of the other fields I am looking for. Be...
In a record producer, I'm encountering an issue with a 'List collector' field type. When I select values from the list, they don't appear to get selected. Instead, the field appears to have empty values separated by commas, as you can see in the atta...
I'm looking for a way to manually trigger another approval request outside of the workflow. The requirement is when a sctask is assigned to an assignment group and they need additional approvals on this RITM. Under the approval tab on the RITM I ca...
Hi all,I wonder if there are any CMDB experts that can help me with this. Given a particular Business Service we need to navigate the CI relationships that are 'downstream' and locate those CIs that are related (at any level) where the relationship i...
I have a requirement in incident that if:1. If the Assigned to is populated, and the Assignment group field is empty, the Assigned to field should not also be empty. Currently, OOB functionality the assigned to field is getting empty once the assignm...
