Hello,i have a catalog item that generates 1 RITM with multiple SCTASK.For some of the SCTASK i need to generate them with a standard attachment already uploaded in the system.I'm using flow designer to implement the workflow.How can i implement this...
Hi,Currently we are using a lookup select box to get Assigned to data from alm_asset table. However, it only shows one Assigned to data in the the drop down. It there a way to concatenate two fields such as "Assigned To and Department" values to di...
Why are some fields empty in the data generated by Database view. Note: This is done on OOB instance without any customizations Example: Configure Database view on alm_hardware table Select below mentioned 3 fields under "View Fileds" menu View t...
Hello, we are making some changed that will mean a large group of users will be going from our AD environment to a different environment. We are hoping that we can simply take those users and remove them from the AD sync and have them exist as local ...
I am currently trying to add a new field on the CI table popup view. Is there a way to apply it to one form and have it affect all the other CI tables? I've tried adding the field to the CI base form and it did not apply to all CI tables. Is there an...
Hi all,we have a custom widget in our portal that is showing the results of a GlideRecord query. The results are presented via an ng-repeat in the HTML to show columns and rows of the returned records. I'm looking for how to pass the results to the...
Hello, I'm creating a test case where a user is created and updates a case task form and then saves the updates which results in an auto assignment to a different group. I then create a user and add them to the assignment group in addition to oth...
Dear All, Hope you are safe and doing well !!! While working on Service Portal, I observed that the homepage search option on default Service Portal page of our company's SN instance does not return any search results from the knowledge base. Search ...
Hello!I have a record producer and I am trying to write a script for it that checks whether the current user has a specific role and if they do, to add th user to the watch list when the form is submitted.Please could someone help me out with this?Th...
Hello Guys, Is it possible to reopen the catalog task after it is closed completed, if so please let me know how this functionality should be achieved( SC task should be reopened and put to work in progress and corresponding Requested item and reques...
Hay, in the ServiceNow Docs is a Screenshot of a VTB with the Story_Titel as the SwimlaneNAME In our Instance they show the Storynumber... How can i change this?
I have a form in the scoped app. The requested for field gets auto-populated when I use this in the default field But for the location field it is not working what is wrong with the javascript code
I have an import set table where I get data from data source. I have another table to load the data from that table. transform map is mapped to all fields in the table one to one. When I try to run the transform it just completes without errors and n...
Hello, i need a Solution, i have to collect some Attachments via a ServicePortal Form (7 Attachments). how can i Rename the Attachamnts during the Upload for Example: test.pdf to Vorname_Nachname_ Ausweis.pdf regards
Hi, I'm having trouble adding a date parameter using the Where Clause in Database View. 'Resolved tickets from last month' I'm quite new to ServiceNow so hoping someone could help. Thanks a lot! I tried using this (see attached photo below), but I ke...
