Hello all, I have a Before business rule that is adding to an integer field twice. Here is the code:current.u_rejection_count = current.u_rejection_count + 1;As you can see, the intent is just to add one to whatever number was originally in the fiel...
hello community,I want to create a pop up that lunch when a user enter the service portal this pop up should contain the satisfaction survey not answered yet for the user .Thanks.
Hi I have one reference field in my UI page created using g:ui_reference and it refer to sys_user table . currently I can search with name of user in that reference field.Is there any way to search with employee_number field in sys_user ?I am using ...
1. Set approval status to Rejected2. Set RITM state to Closed Incomplete3. Run the script / flow on every Monday 7 AM CST.4. Rejection Comment: "canceled" I tried to implement this through scheduled job but it failed. Can anyone please help on this.
Hi All,I am searching for a way that when I convert a Work Order to an Incident, the Work Order is set to Closed Incomplete/Cancelled. As of right now I have the issue that when clicking the UI action "Create Incident" the Incident is created but the...
Dear ServiceNow Friends, I got a requirement to copy every work notes from interaction to associated incident record, once the Interaction is first associated with the Incident How to achieve this? Thanks in advance for your helpJobi
Hello Team, I got the below response body from the rest message {"@odata.context":"https://abc.crm.dynamics.com/api/data/v9.1/$metadata#Microsoft.Dynamics.CRM.OnPostCreateCaseFromServiceNowActionResponse","Response":"{\"u_ims_case_created\":\"11\\/1\...
Hi,How to add CMDB Health score card manually in workspace
Hi All, I have 2 field Members (List Collector) and Group Name (Reference) in a catalog item. Whenever a requester selects a group so in the Member field the list of users in who is part of that group should populate as options to select. Kindly,...
What are unhandled duplicate CI's?
Within my workflow, I've specified an event that takes the user to a certain record in the 'sc_req_item' table if a request has been cancelled by specifying 'grEvent.uri' in the below code: The below is my notification: However, when the email noti...
Hi All, I want to disable a button named "follow" on the "Change" form (Vancouver version).I have checked UI Actions but was not able to find anything related to it there.
Whenever user is raising incident, Owned by field which is brought from CMDB table using dot-walking is getting deleted.
Hi,I have created a new table case-xyz in ABC domain and the child table is extended from OOB case and it is in default global domain. When I create a case in case-xyz table it is not showing in the list with ABC domain but I can see it in default gl...
How can we make the catalog item visible to user only for the first time?
