Hi All,I need to configure "My list filters" filter for change table as of now it works for case table when we include it in any ui page. Attached the screenshot of how the widget looks of portal as of now. Thanks,Jaydee
In the Additional Comments Field , whenever @Community Alums name is used Email is sent . and those details are stored in the live_notification Table . so the Business rules should trigger when the live_notificaiton is created for that particular Inc...
In tokiyo version ,I have enabled email properties and I have created inbound action for creating an incident, but when i will try to send email it will not retrieve on ServiceNow i.e it is not displaying in email logs. Please help me to solve this p...
Hi all,I'm setting up the Employee Center Homepage and I would like to use the Content Experience widget to show multiple clickable options but I'm having several issues.I've installed the Content Publishing plugin and updated the Employee Center plu...
API: Aggregated tableTable: Incident_SLAWhen I return 'inc_opened_a', is it possible to format the date differently in the query?Current format: yyyy-mm-dd hh:mm:ssPreferred format: yy-mm-ddReason is, that I would like to aggregate and response based...
Hi I tried to disable preview icon from reference filed used on sys_user table. We have many employees' name, manager name used reference variable but want to disable preview icon. I've seen many posts to use " ref_decoration_disabled=true", however ...
I am trying to figure out if it is possible to access or pass the value of a field on a Record Producer (RP) on the Service Portal to a MultiRow Variable Set (MRVS). I currently have a field on the RP that lets you specify a certain week and the MRVS...
Good Day I am encountering issue. The text in the application navigator is clear at first. For example, when I click on ALL I can clearly see the Applications and Modules. But when I start typing the search field the text responds in the application ...
What are some of the solid usecases of ChatGPT in serviceNow ? Integrating VA with ChatGPT bot is not providing any value as you can directly question ChatGPT bot without integrating it with VA. Are there any other usecases?#chatGPT #VirtualAgent #Aa...
Hi,I have a function field for which code isglidefunction:concat(user_id, name,'(', ')', last name)But I want it to work only when user_id is not empty because I have some brackets used here so if user_id is empty it is coming like (). So I want cond...
We have 4 ACLs (Read/Write/Delete/Create) created for a role called sn_customerservice.feature_request_user. This is working for anyone who has this role. They can see/manage/access all Feature Requests records, etc. I've created a new role called sn...
Hi All, I am looking for assistance/best practice to update the EC global header menu on all pages. I am looking to remove the "My Task" and change "My Request" to "My Tickets." I have read a few documentation that because the header menu is hard cod...
Dear Team,Any idea how to achieve it.I just brought a new field from the out of box list on to the incident form what and how to about it next?
I have a need to create a "Print" button on a RITM that will call the "Printer Friendly Version" function. Can anyone assist how to accomplish this? Really, the best answer would be to have the button generate a PDF of the output from the "Printer Fr...
I have the following and does not work any ideas on the reason?
