In our Rome instance when a user initially saves/submits a change the Calculate Risk BR triggers and assigns risk based on risk conditions. We are upgrading to Tokyo and seeing that this BR does not fire. The condition does not seem to be met. ****C...
Hello Community, I've got the scripted api resource:(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { gs.warn("request.body = " + JSON.stringify(request.body)); // returns '{}' })(request, response); Whatever I try, re...
Hi All, The below option is visible in the DEV instance but its not showing in the Production. Please help me where i have to see this configuration. ThanksRamesh R
My process flow is somewhat like this - Step 1 - Create incident task and add attachment (e.g. File 1) to the taskStep 2 - Trigger the process to Send incident task details along with attachment to a third party using outbound REST integrationStep 3 ...
I have a scenario where i need to wait for 12 hrs. after mid server gets down, and even after 12 hrs if status is still down then raise a incident. I am using a flow designer and it is working fine, but it is not waiting for 12 hrs. , I have used wai...
Hi,i have a simple Flow, just want to get familiar with some flow functions.A custom action creating an Array with JSON ObjectsAnd a for Each Loop Custom Action: Output Custom Action For Each in flow: use array.object out of Data PillRun Test show 0 ...
Looking for some help. I am just testing something and have a script to try and grab the variable values from an RITM. //Just testing - RITM Sys ID var ritmSysID = '413300509730ed10145b3b6e6253af31'; var gr = new GlideRecord('sc_item_option_mtom')...
Hello, Other than enabling the screen reader function by activating the "Accessibility Enabled" toggle button. Without activating the other toggle buttons, are there any other features that are also activated that are easily detectable and easy to ...
I have a form that has various ACL's to make all the fields on the record either read-only or editable to users of certain groups depending on the State. However, I have one field that needs to be editable to all users at all times. I created a Write...
When I add a Project to a Story, the Story isn't automatically added to the Project under the Stories related list tab. And as well, when I add a Story to a Project via related list tab, the Project isn't added to the Story automatically. Should it? ...
Hello all, I just noticed some item captured in a local update set, which not required to deploy to the PROD.can i delete those items from the update set before update set complete?Thank you very much.
I have a requirement of adding new dropdown choice for 'impact' field in Change request form. I have added a new dropdown choice value using configure choices and so my OOB field values needed to be changed because of the custom dropdown choice. Ca...
I have below code I want to convert "03/02/2023 08:00:00" IST to "2023-02-03 14:25:00" CET ( Central Europe time . what code should I write? var a="03/02/2023 08:00:00";var gdt = new GlideDateTime(a); output should in the CET time zone when even...
Hello All,I have a pop up message open from a widget as shown below<script type="text/ng-template" id="modalTemplateStatus"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title"><b>Here are the roles you can add/remo...
Hello everyoneThanks in advanceI have i requirements in which i have to create a variable named as application in which i can add or remove option manually from the field is new choice came to add or remove.Just wanna ask the step how to create that ...
