Guys,I see that "accumulated_roles" field on the user table which has read & write field ACLs for "maint" role only but don't see any purpose of it exposed anywhere in the system.Questions:=========1) Can any one tell me why it has been created in ...
Is the Service Catalog Item variable attribute "glide_list" not working in Service Portal for a List Collector variable?
Hi , We need to disable import set property glide.import_set_row.dynamically_add_fields inorder to stop dynamic fields creation .But couldnt find it in system properties . Not only this,we couldnt find any of the import set system properties shared...
I'm helping a customer take 400+ articles from scarepoint and importing them into Knowledge. Basically Question/Answer type stuff. I exported/downloaded the template and populated it w/ the question(short description) and answer (text) as well as som...
I am receiving images as attachments in emails. It attaches all the images to the target record created but it also attaches the image included in the signature. I want to ignore that. Any help? RegardsAir
Hi All, I have a requirement. if the logged in user is a member of "X" company then he should only be able to see tickets created by"x" company users , that means logged in user should only have access to tickets created by the same company users. I...
Hi , I am facing an issue with Cross scope error.I have attached screenshot of the error.Can some one tell me how to fix this error. I tried creating cross scope record , and checked Application access field on all User, groups and roles tables all ...
I'm trying to import project tasks then subtasks from excel sheet however for some reason planned start date is not updating and the same date is applied to all the tasks despite each having different planned start dates.
Hi all, I am using Catalog task worknoted (to assignee) ootb notification, however, I am seeing that it is sending email to the assigned to person even though that assigned to person is commenting on the SCTASK. I have confirmed "send to event creato...
We are in the process of planning the design of a Finance module to replace the functionality of the deprecated Finance Service Management plugin. Where I'm coming up short is how to implement the "variables" field on a custom table (call it "finance...
Hi, This is how the text_search view looks in our instance: Can someone please explain a bit about when these records under the Lists tab get created? I noticed that anytime I opened the core_company table in text_search view, it added a new entry ...
HI, From actually few month, I have an error on every page on my portal instance (can be seen on the "console" of the browser) : Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist. Somebody know where it come f...
Hello everyone, Quick question: How do you declare CONST in a Script Includes (used globally within it)? Thanks, Dor
Hi guys! I am trying to decode a message coming from InternetVista, because at the moment is coming at the following format which is horrible to be used as useful information: u_alias=my+alias&u_is_success=true&u_url=https%3A%2F%2Fwww.yourwebsite.com...
Hello everyone! We made some automation after a Standard Change Request is performed. Is it possible to use the Automated Test Framework to test the UI and the end results of performing a `change_request` with type = standard? At the moment opening t...