Hi, We have a new requirement to add a info message on agent work space. we are getting below info message on ServiceNow hr task record but not able to display it on agent workspace. can any one help this solution.
Hi all. This feels like it should be easier than I'm finding it so apologies in advance. What's the best way to make a text banner on a form. For example, I'd like a reminder banner to tell engineers to record their time on an incident. Ideally, it w...
We are working to auto-expand the HTML field in tokyo instance to show all data present in the field.Tried adding the variable attribute "editor.height=250" Tried by creating field style "height=100%"Also tried updating sys property=glide.ui.html.edi...
We have two fields called "reassignment reason" and "reassignment note". When a case is created these two fields do not show on the case form and this was achieved by having an onchange client script. Script below - Type - onChange Script - functi...
we want to activate the new Polaris UI with an own Theme.If we set the Property "glide.ui.polaris.experience" to TRUE all Users have this Default "Purple" Theme, can we change this?For example that if we set the Property to TRUE all user will have th...
Dear community, I was really impressed with the support available within this community and have been trying to solve an issue. I was asked to add a field to a record producer and make it mandatory sop appears in the required information tab. I cou...
Hello Expertise,Can anyone help me with the email script? for changing the font to Verdana. Please find my below script. (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,/* Optional EmailOutbound */ email, /* Optional...
Hi,I have a multi row variable set in a request. I have found a way to export this data to a csv format by creating a report from the table "sc_multi_row_question_answer" and choosing the right columns . I want to export the data to a csv format and ...
Hello there again!!I still couldn't get the solution to increase the preview limit for my attachment using document viewer. I have done the followingsystem property limit : Increased it from 50 to 100Selected a file with nearly 72kb sizeadded it on t...
Hello,So I am having a hard time coming up with this. This is what I need on a Catalog Item.Categories:EuropeSouth AmericaSubcategories: (for Europe)EnglandFranceSubcategories: (for South America)ChileEcuadorThe subcategories have a dependent value ...
In my CSM Portal, "My Approvals" widget is set which shows the original record info that generated approval record. (left one of the screenshot attached below)However, "Customer Approval Record" widget in approval page does NOT have any info about th...
Hi, I have a requirement where i need to create the "assign to me" button on interaction form, when some user clicks that button , then the interaction should get assign to him & the "assigned to" field should become read only.The interaction is ge...
Hello Expert, How to show most and least recent used top 10 catalog item in serviceportal. Could you help me in this case.
I am trying to create a flow in ServiceNow to update the **Next Action Date/Time** field to be; the case's created date/time + 30 minutes My assumption/logic is based on the information in the URL Date Time Transform Functions So what I did was incl...
Hi , Please help me on this issue how to resolve this I am unable to view changes in assignment group under worknotes. all The filter activity is selected, but there is no assignment group listed in it. I want to see the history of reassignments in ...
