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"Reset" choice box values on catalog item variable - possible?

Hi, I'm adding new options depending on other field values. But I need to be able to reset the values back to the "default* options via catalog client script.  One workaround (I thought) would be to fist use g_form.clearOptions('fieldname'); and then...

Zod by Giga Guru
  • 2237 Views
  • 2 replies
  • 0 helpfuls

Resolved! Groups like members of group by ldap

Hi All,I need to import from LDAP some groups which contain within them, other groups of users.I have note that the function: ldapUtils.addMembers(source, target) , import only the users like members but exclude the groups.So, I have checked inside t...

utente by Giga Expert
  • 4235 Views
  • 7 replies
  • 2 helpfuls

Styling of UI page

Hello Everyone, I need to style a ui page in service now. I did it but its not coming as per expectation as I have little knowledge on HTML & CSS. Please look into the screenshot below, my requirement is this container should come as a pop-up. But so...

find_real_file.png
SNOW32 by Giga Expert
  • 6580 Views
  • 1 replies
  • 1 helpfuls

Resolved! How can I sort the order of records in list?

Hi,   I would like to sort the order of records in list. In ServiceNow product document, isOrder will work well. However, I cannot find is Order in attribute. Could you let me know the way of sorting? I hope to choose one column and the sort the orde...

Resolved! How can I modify (add/remove) the RITM "Variables" section which is displayed after the RITM is created and shows the details which are entered by end user? (Attached snippet for reference)

I wish to add/ remove some variables from the RITM page which is displayed after one creates a Req >> RITM. Sometimes, some fields are not required to be displayed whatever user has entered. Please see attached snippet.

How to check if an approval is created from workflow

Hi all,Is there a way to find out if an approval is either created from workflow.My task is that if an approval is created from workflow, i need to prevent it from creating.If the approval is created manually then i can allow it.For Ex: An approval i...

dinesh91n by Tera Expert
  • 3612 Views
  • 10 replies
  • 0 helpfuls

Resolved! Missing comments field on approval records

hello all, I've given a select number of people the ability to see the Approve/Reject buttons on an approval record, even if they are not the actual Approver. I noticed when I impersonate one of these 'privileged' users, the comments field will show ...