Why an i getting Invalid Date on client script
Its a OnChange Script var start = new Date(g_form.getValue('from_date'));alert(start); Type is "Date " for the variableError i'm getting : Invalid Date Why am i getting this error, please help
Forum Posts
Resolved! Read access to sys_users table
Is it possible to give anyone with the role "snc_internal" access to read/view (not edit) sys_user table? I need this so my catalog item would work... there is a variable in the catalog item that references that table and right now it is coming up ...
Resolved! How to check if user is part of specific group to assign the ticket
Hi, How to check if the user who is updating work notes or additional comments section is part of assignment group in the ticket. If the user the is part of assignment group, only then I want to assign the ticket to that particular user. For that I h...
table.hasRecords()
Hi all, Don't mind the title, that doesn't exist, though that is what I am after! Just playing around, and want to pass into a scripted condition field (which should evaluate to true or false) if: A table has 1 or more records. Currently I'm doing th...
Retiring multiple kb articles at one time
We have about 400 kb articles that we want to retire. Is there any easy way to do a mass retirement of all of the items that is no longer required?
Resolved! Attach File to Workflow Notification
Hi,I have a workflow tied to a service catalog item. The workflow is essentially: BeginIf a certain checkbox from the service catalog item is checked upon ordering,Yes (it is checked) - Send Notification Email (format #1)No (it is not checked) - Sen...
Testing a REST Message
Hello all,I'm creating a rest message to POST to a third party whether a request was approved or rejected. Its a pretty simple message and when I test it from the related links, all looks good. However, I was just wondering, is there a way to truly t...
Date field Validation to restrict selecting past dates
Hi Experts, I have written a onchange catalog client script on the "Start Date" variable to restrict users from not to select the past dates. The below is the code I am using, But the code is also triggering if the selected date is today's date (curr...
Resolved! Redirect to Request Item instead of Order Status
After the creation of a Request Item in the Portal, the user is redirected to the Order Status of the REQ, according to this: What I want to achieve, its that the user should be redirected to the Request Item-page: sp?id=ticket&table=sc_req_item&sy...
"Access to Script Include--- blocked from scope---" error
//Script Include var GetCourseDetails_6 = Class.create(); GetCourseDetails_6.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { getCourse:function(server_side_data) { var cc; var courseID = this.getParameter('sysparam_course'); // ...
How can i restore deleted column?
HI, I accidentally deleted a column (assignment_group) in the Incident table, Is there any way, that column can be restored ? Thanks, Ankit
Resolved! Hide logged in user to appear on requested for variable for certain catalog item
Hi I have requested_for variable on the variable set that is used on various catalog items, I want to hide the logged in user as user selection on the requested_for field only for certain catalog item. I understand i can use the reference qualifier c...
Need to add link in Ui Pages
Hello, I have created one UI pages(screenshot attached) and getting proper response(screenshot attached) but as per requirement I have to provide hyperlink for the value SIAAPP00****(which I am getting from asmt_assessment_ instance table(value) and ...
Resolved! Email script render error: email script [ Survey User Invite_script_1 ]
Hi All, For the one and only Survey Notification::: In Rich HTML Editor::: After having changed the format of the OOB existing survey email notification ( where I am adding a .png image and changing the text ) , the link is not working and it's showi...
How to display only records whose Contract field matches the logged-in user
Hi Community, I'm having a hard time setting variable in the catalog of the customer service portal.I'm trying to display only the servers that match the Contract associated with the logged-in user. Below are the current variable settings. Applic...
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