Hi, When i am inserting Incident from custom table in scoped application, i am getting cross scope error. But i have added cross-scope privileges for sys_journal_field table.. Still i am getting same error. I am using setJournalEntry() where as i dev...
Hi, i have this catalog item with variables- I want auto populate the Applicant's Name field with logged in user and auto populate the location field of the current user with onload action. what will be the onload client script? Thank you.
Hi All, I have a very specific requirement of redirecting the user (after they login) to a new SP Portal page which ends with /cia. Use case: Currently user receives an email with link (ending with /sp/cia) which redirects them to login page (used ...
How can i change color of each choices in my choice field dropdown. eg.,Thanks in advance!
I have a visual task board that is integral to the functionality exposed by a scoped application. I am exporting that scoped application to an update set, but I don't see how to include the board in the update set, so when I import it into another s...
I have this Business Rule that keeps returning the follower error and I can't figure out what's wrong: "Uncaught error: SyntaxError: Unexpected token: u"Here's the code:(function executeRule(current, previous /*null when async*/) { // Add your code ...
Hello All, I have a MRVS which i want to make it readonly with edit/add/remove all buttons disabled. g_form.setReadOnly('mrvs_name', true); doesnt work. Any idea how to achieve this? Thanks, VNK
Is it possible to retrieve sc_task sys_id value using the sc_req_item sys_id value? The desired end result would be to create a client side javascript which redirects to the TASK after creating a service request but for that I would need to retrieve ...
We have the "Write roles" field defaulted to "admin" for catalog item variables to prevent end users from being able to change the variable values of RITMs, TASKs, INCs, etc. What I have noticed is that these write roles also apply to the "SC Edit It...
Good afternoon,Again my apologies for troubling everyone with these questions. The new UI16 seems to have made numerous changes as expected, but also no longer appears to be honoring any of the legacy methods for change. That makes sense and all, but...
Hi All, As mentioned in the question I need to calculate the time spent by a change request in each state of the state. For example the state are New , Assess , Validate and so on . I need to calculate the time for how long the change request was in...
Hi, I understand (from other post on the forum) that when using mandatory fields on the Service Portal with a record producer these now need to be removed and replaced with a UI policy on the target form to prevent a submit failure. We have a record ...
Is there a way to filter on records in the Incident or in the Problem list that have an attachment - without having to go through each and every record?Thanks!
Can someone explain me what is out of the box means in service now, please explain it in a very simple way with an easy example?
hi guysi want to populate my location value in a drop down from location table and on click of submit i want to select that value so would you pls share jelly script for this..thanks in advance