Hi, I have a requirement where I need to restrict the access to a catalog item even for an admin. Only the members of a group should be able to access it. I have tried this by putting the user criteria for the category of the catalog item to exclude ...
Hi All, Currently user is using below link to view the report https://cokeccep.service-now.com/sys_report_display.do?sysparm_report_id=0d7b761c1b788554926addf0b24bcbb7 To shorten this link,user asked to create a portal page like this https://bptonlin...
Hi all, In Resource Plan module, I would like to display Groups in lookup list that tag to certain country(for eg : Malaysia) to be display in the list. I have created choice list field country in Group table (sys_user_group) so that I will able to f...
Someone was testing a Scheduled Job script in our DEV environment, and did not realize that it was caught in a endless loop, and it added the same record to our sys_user_grmember table over 28 MILLION times over a period of 4 days! We were able to k...
Hello, I've a requirement to read the inbound email with attachment in flow and I'll get list of users in attachment and read the attachment line by line and activate the user by checking active field in user table for the user record. This should ha...
Is there a way to display info or error messages in agent workspace list view?
Hello Team, I have configured a variable named Contact Number for a record producer in Service Portal for creating a new Incident. But unfortunately the Contact Number is not getting auto-populated when the form loads. And also when I change the Call...
Hi All, In service now can we create a single visual task board for multiple tables, like can we a create in one VTB it should contain incidents, service requests, enhancements and project tasks that are assigned to one assignment group separated wit...
Hi Community, I have created one variable type attachment but when I tried to view the attachment it give me an error. Error:- The attachment viewing option works best if the attachment is present in this attachment box. but for variable type it ...
Hi. II plan to profile the clone. At that time, I would like to exclude all attachments. Can I achieve that by the following method? Register the [sys_attachment] and [sys_attachment_doc] tables in Exclude Tables.Check "Exclude large attachment data"...
Hi, I trigger a Rest Message like that: var request = new sn_ws.RESTMessageV2('NameRestMessage', 'NameRestFunction'); var response = request.execute(); gs.info('Check response: \n' + response.getBody()); In log I can see this response: Header1|Header...
When the user clicks the update button with the date/time, that value should update a field in the incident table. Html........ <div> <form> <sp-date-picker name="mydata" sn-include-time=true field="c.fromDate" ng-model="c.fromDate.value" ></sp-dat...
I've set up OAuth integration with a custom third-party OAuth provider. This part works fine. I am able to get the OAuth tokens. Then I use this OAuth integration together with an outbound REST message, and that also works fine as long as I have firs...
I am creating a Record Producer form that calls on the hardware_alm table for a selected lookup select box listing of assets. From there, I'm populating on the Incident table a value called u_asset_tag with the selected value tied to the Lookup valu...
Hi, I'm new to SN. I have a requirement to create some custom reports 1. Is there a possibility in SN where I can write a complex sql query and treat that as a data source? 2. can I have a multi level Pivot report with more than 5 columns? Shri
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