Hello, The Dictionary Entry Override on assignment_group was done by a consultant. If Database team login, they can only see and assign incidents to Database Team and IT Service Desk Team. We would like to add an "Or" condition in the code where if ...
im logged in as admin with all security roles
Hi All, Working on test case for creation of problem from incident. After submitting the incident form a problem record is created. I want to access that record via the problem reference field from the incident. How to do that via server side script ...
I have a JWT Provider and I am generating JWT tokens using the GlideJWTAPI. The tokens generate fine but I only have one JSON value in my header variable but the generateJWT function adds an additional value. This value breaks authentication because ...
I need help in creating a database view between two custom tables where I am not able to find common field them but there are 2 fields which are showing same result. Name of the field is Application Name and Asset name.
@Chris Doernbrack @Brian Lancaster Hi Brian, Chris I am trying to Test Change forms using ATF where I was Struck at a point to Fill the Risk Assessment. So once a user fills that risk assessment and submits the Risk value is populated. Approaches I ...
Difference between AD activity pack and MS AD v2 Spoke? AD Activity Pack Active Directory activity pack (servicenow.com) MS AD v2 Spoke Microsoft AD v2 spoke (servicenow.com) Can anyone help me to understand this?
I am trying to dynamically add attachments to every imported record and want to automatically attach it to the image prompt, I tried a script but I cannot seem to make the image display properly work.. I have tried this script: This is what it s...
I am importing Data from excel using import set. While importing I have Date field in excel which has format dd/mm/yyyy tt:mm. but I want to import only dd/mm/yyyy and not tt/mm. How to achieve that without editing excel in servicenow and without con...
I want to change 'Tour' label to 'Test', I cloned Header Menu widget, change 'aria-label' and replaced menu widget with my cloned Header Menu, but It still not changed. Does anyone knows why? thank you!
I'm trying a scenario to integrate my html page with ServiceNow agent workspace UI where I can get user and agent message in that custom widget. Please help me to achieve this scenario same as below attached screenshot in ServiceNow agent workspace....
I want to hide that square box which is getting displayed. Once I change this style="display: block" to style="display: none" it will get hidden. Can someone show me how can we do it.
Hello, I'm trying to check whether there already exists a record with certain date, but any query which i try in background scripts gives "no", even if the record exists.Can you please point to the error i'm doing in the query?var gdt = new GlideDate...
Hi All/ @Mohith Devatte , We have created ui action "conferm and Complete" on "sn_hr_core_task", once click on button task should be closed complete and shows message your task is completed and button will be disable.task is closed complete but not...
Hi, I have this scope application where I'm trying to create a new field with the following details: Label: Application Name: application Type: reference Reference: Business Application (cmdb_ci_business_app) Somehow its taking some time to load an...
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