I'm using POST https://<instance_name>/api/sn_sc/servicecatalog/items/{sys_id}/order_now and receiving Error Code: 400 with description saying required variable is missing. There are mandatory variables [set by dictionary] inside a ‘variable set’...
Can anyone provide information about entitlement script in catalogs?
Hello team, We need the ability to "mass" import documents (pdf, word, etc.) from external repositories. If this is possible, how can we achieve this? Thank you, Bryan
I am currently working on allowing our users to access SN on mobile devices. When a user is accessing our SN instances from a mobile browser, we only want them to see the Service Portal. There are 2 ways that I'm thinking of doing this: 1. Create a s...
After cloning is done, image is broken in Knowledge Article. I observed that attachments are missing from Article. So I have exported attachments from sys_attachment table of higher instance where issue is not there and imported in lower instance wh...
Hi ServiceNow community. I have a business rule with the following details below: When to Run: async, Insert (checked) I have a code which contains the following: current.u_priority = '1'; My problem is it does not fill in the u_priority field (str...
Hello,This is mostly out of curiosity and because I can't find any information.What is the EmailClassifier in Inbound Email Action scripts? It's callable using classifier, but I'd like to know what it does.An example of use case would be great, of co...
I backed out my update set and was notified there was a problem (see image below). But there was no further information provided. Where do I go to see the problem?
Hi, I used this line in my ui macro <g:evaluate var="jvar_guid" expression="gs.generateGUID(this);" /> I want to debug it and want to know which value will store in the variable var, Can anyone tell me how to debug UI Macros. Thanks,
Hi, I'm looking for some guidance on best practice to restrict the list of users that show up dynamically in the reference field. I have some onchange client scripts that trigger sporadically. HI support suggested it could be the references on the ...
I am currently trying to test some updates centered around email notifications in our TEST environment. The notificatinos are turned off (they don't send outside our ServiceNow instance). How do I turn on notifciation for 3 to 4 people to conduct tes...
Hi, I am trying to understand the interpretation of Task table, field "State" default fields, and what is the best practice to move the task to any of the states. The default states are: PendingOpenWork in ProgressClosed CompleteClosed IncompleteClos...
I'd like to know the best way to set a specific reference field to show a certain field instead of the "name" field when selecting choices. I have a field called "Office Location" and it uses the cmn_location table as the reference table. It now sh...
Hi All, <td ng-if="item.response_code == '300'"> <button id="btnIncident" name="submit" ng-click="c.remove(item.name)" type="submit">Remove</button></td> </tr> The above line is not working as expected, Remove button is not visible all time, irresp...