We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How can I add a Cancel button on Service Portal ?

Hello Guys,I got a requirement to add a cancel button to cancel the actual order and redirec to home page... However I thought they were using CMS, I've noticed that there is a Plug in called "Service Portal" and it builds a complete site... this is ...

gmorales by Kilo Expert
  • 13788 Views
  • 14 replies
  • 12 helpfuls

Resolved! How to add checklist on catalog item form?

Hi Team, How can i add checklist on catalog item form. Please suggest. >on select yes on "reporting" field a checklist should be displayed. There is no label for it. And checklist should be single select >since it doesn't have label. I have to go for...

Resolved! Logging the script include

I have written this script include :I want to add log message in this since this code is not working also were to checks the logs in service now    var Configuregroupbasedonassigned = Class.create();Configuregroupbasedonassigned.prototype = {    init...

Tagging groups

Hi Everyone, I need to tag groups in the Note field. I can tag users but not groups. How can I achieve that? (Even if I need to open a new field for that).

Resolved! For loop is saving only the last iterated value.

Hi All, I am trying to copy the array of details I am receiving from JSON, while copying them to work notes field I am able to copy only the last iterated value from for loop. Please look in the below details. Thanks in Advance. var survey = parsedDa...

Agent Assist not showing Catalog Items result

Hello,   I am facing issue with 'CSM Configurable Workspace'. I need to setup 'Agent Assist' such as it should search for 'Catalog Items' but it is not able to search catalog items. However it is working in 'Agent Workspace' but not in 'CSM Configura...

find_real_file.png find_real_file.png

Resolved! Get [code] and [/code] fixed in email scripts

Hello , Im getting [code] and [/code] while fetching latest worknotes alone through email scripts. (function runMailScript(current, template, email, email_action, event) { var fieldName = 'work_notes'; var rec = new GlideRecord('sys_journal...

lakshmi75 by Tera Contributor
  • 1145 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to set JDBC Connection by using mid-server

Hi All Experts. I am trying to connect to Maria DB to insert rows by using mid-server. There are just import data examples using JDBC Connection from other databases. I am going to use flow designer, but I think that I need to set connection & Creden...

jinha park by Tera Contributor
  • 2898 Views
  • 2 replies
  • 0 helpfuls

How do I create Service Portal widgets with images

Good day team First off - I'm very new at Service Portal. We're very late adopters on this matter. I was hoping someone could direct me in creating widgets/pages(?) for icons on the landing page for Portal. Here is a mock-up of what I'm looking to do...