Dear all, @Ankur Bawiskar @shloke04 We have an existing interactive filter for incident state as below, the filter shows the reports based on the states selection. In a same way I need to have filters for the business service, In the form we have g...
In the process of creating a menu item for an app that I'm developing for a school project, I came to the conclusion that I need to create a few user experiences before the service portal would lead me (or whom-ever I'm impersonating) to the correct ...
I am able to add fields values using the form fields component from UI Builder, but the question is how I can submit it, I mean how to configure submit button so that record will get created [ No Submit Button ]CAN ANYONE PLEASE HELP WITH THE STEPS ...
Is there a way to group data by one column and sort the groups by another column in ServiceNow using GlideAggregate()? I tried the below code but it groups the result by both columns 'caller_id' and 'opened_at' instead of just 'caller_id' column. ...
Hi, I need to look up question_answer table and use variables value, How to get input value of variable from question_answer table？ Thank you!
Can someone tell me how I can tell what fields these indexes are pointing to?There are a lot of these fields on my CMDB form and I am of the belief that they are linked to fields around the CMDB, but would like to find out what fields they are linked...
I'm on my instance under my admin account `admin@example.com` and I want to set my password. However, when I click on `generatePassword` it says password generation failed. Is there something that I'm missing or did I forget a step?
Hi, I found "var attachments = document.getElementById('header_attachment_list_label'); if (attachments.style.visibility == 'hidden' || attachments.style.display == 'none') " used in the onSubmit Catalog client script. why below elements are used:...
Please either screenshots or step by step instructions. No links to web pages. Thank you. I need to create a Location field on catalog Item with a reference to cmn_location and use the tree structured lookup. Mind you that this variable will be cre...
I have added a few check box variables to an Item in my service catalog that only had the short description field. In the workflow this is how we are populating the description field..... task.description = current.variables.Request.getDisplayValue...
Currently I'm trying to get an access token utilizing OAuth 2.0 using Postman. I'm following this guide here Here is my request: `https://myinstance.service-now.com/oauth_token.do` My data is set to: form-data-urlencoded { grant_type: password, clie...
I have ACL for 2 tables. How I can give role to these ACLs. Actually I can see the following image while editing / adding ACL but there is no option to add roles to the respective ACL. Could you please help in this...
Hello I have a workflow where I have a task and after it there is a script to close it automatically but I am not able to get its sys id to do this, I will leave my code below. Field Advanced Task : var taskid = task.setNewGuid();workflow.scratchpa...
Hi all, I have a table called u_job_title with two fields. On my catalog item, I have a Job Title field that looks up to this table. I have a Catalog Client Script that I would like to limit the department list based on if the selected Job Title c...
How can i check if the text entered in the variable which is a free field text is not repeated. Is there a table that store the value entered in variable of a catalog item.
