Resolved! Remove HTML tags from Report
Hi community, I have a report on dashboard for which HTML tags are visible for html column. Is there a way to remove those tags so that only plain text is displayed.
Forum Posts
Employee Center – "Additional Details" tab missing on Incidents (but visible on Request Items)
Hi everyone,I’m having an issue with the Employee Center. When I view an Incident from the Employee Center, the “Additional Details” tab does not appear. However, when I open a Request Item (RITM), that tab is visible and working fine.I’ve already tr...
Resolved! Need to Get the day based on entered date & time
Hi Community, On the Catalog form I have field start & end date. Based on the start date need to get the day And also based on the start date, need to get the next 3months & 6months & 12months date Can anyone help me with this Thanks,
Resolved! Change choices label on report "True/false" field
Hi everyone, I was wandering if its possible to change the label's of the choices in a field only for a report, the report shows the SLA's that have been breached or not, but it comes with a "true/false" value/label, I wanted to change it to "Breache...
Generate KB Articles automatically(translated )under Translated versions tab
HI,I have a requirement to automatically translate norwaigen KB article to english language & display under translated versions tab.I need a concrete solution for this change.How can I achieve this? Thanks in advance.
ServicePortal alert messages for user's without manager
Hi All, I have a requirement that, if user doesn't have line manager updated for him in user table, then he shouldn't be able to submit any form in service Portal.There should be a Alert message when he opens any form there should be pop up to cont...
Mid Server is changing in Run time
Hi Team, When i am testing my flow with the initial mid server which i entered and when i check the flow execution it switching to another mid server.So it there is a action which has PowerShell setup there is where i am inserting the mid server for ...
setting sensitivity as Confidential while sending notification in servicenow
There is a requirement that when sending notification for certain condition the sensitivity should be Confidential and that should be visible in mail. How configure sensitivity in notification in ServiceNow?
Flow Designer - How to archive the flows
Hi All,How to archive the old version flows in flow designer?Thank you
Common slow loading forms in the last 30 Days
Nowadays in our ServiceNow instance, we are getting the Common slow loading forms in the last 30 Days finding commonly. can anyone please let me know how to fix this finding? #slowloadingforms #forms #formloading
understanding the sys_user.* acl i created
I disabled the write acl in servicenow for the sys_user.last_name field. I created an write sys_user.* acl that requires the user_admin role. I also disabled the table acl for write sys_user as well. I gave a test user the user_admin role and when I...
Resolved! In the email client how can I let the user set the "Importance" flag?
My ServiceDesk staff have the need to indicate that some questions that they send are urgent.The messages are sent via the email client.Is there a way to expose this function to them?
Resolved! Disable Standard Knowledge Template and set default category based on template selected
Hi there, We are starting to look at the Knowledge Management Advanced Plugin and have created some templates. I have two questions. When creating a new article, how do you get rid of the Standard template so that folks cannot select it. Is there...
Email with No subject
Hi everyone,We’re facing an issue in our production instance where system-triggered emails are being sent without a subject line. let me give you'all some context,We have a UI Action on the Approval table that triggers an event for sending a reminder...
Fix Script not pausing at Debug Break Points
Please reference the attachment.I have Breakpoints set on every statement in the script.I start debugger, opens separate window - then from original window, I run fix Script (not in background). Script completes without ever pausing for a breakpoint...