How to add dynamic URL in instance with URL?
I have a requirement to change URL dynamically or based on condition on widget in sp_instance_link HREF/URL. How to handle this or is there any way to do this
Forum Posts
fsm Approver ootb
What does the Approver role do OOTBShould be approved, how do you know if you need to approve? How do you check this?
Resolved! How to call a portal page in the backend
I have a UI button with the following code in the client_script_v2function onClick(g_form) { g_modal.showFrame({ title: 'Select users to send the survey', url: '/nothemeportal?id=bulk_send_onboarding_survey&workspace=true&sys_id='...
Change Approval Policies vs Flow Designer
I'm working on converting a large workflow for Change Request to the Flow Designer standard but also notice that there is a new feature called Change Approval Policies. Is there any advantage to using Change Approval Policies compared to Flow design...
Resolved! What changes are considered as Customisation ??
Hi all,I understand scripts, new table , custom fields, new ui action etc.. is considered customisation.Does changing form layout or list is also considered customisation?Also do customisation has any draw backs as such? Thanks,Zeba
UI Page with a UI Reference field that searches multiple fields and shows specific columns
I need the search to work on the Name, Last Name, and Email fields. Currently, it only searches the Name field. The user should be able to find a record by any of these fields. Also, during the search, only two names are shown—how can I display speci...
Resolved! action.setRedirectURL() not working in customer service scope on agent workspace
Hi All, OK, so i have a UI action that creates a task and redirects to that task once it has been created. It's all server side code, nothing complex. I have this UI action on the incident form and it works on the normal view and in the agent works...
Outlook Actionable Message Not Rendering in Survey Email Notification
Hi all,I'm trying to implement an Outlook Actionable Message in a survey notification in ServiceNow. Instead of sending a survey link, I want to embed the survey question directly in the email body .Here’s what I’ve done so far:The "Outlook Actionabl...
Help with register product .
Hi Everyone, I am using register product in CMS portal first time. It is not working for me. Whenever I am typing anything in search bar, it is not showing anything.Please help me. Thanks in advance
Data source integration SFTP
We have a requirement to pull data from SFTP folder using SSH credentials.Currently we created a SFTP data source put User and Password, server, port, path and its for working from the terminal. But when trying to configure it from our serviceNow ins...
Unable to hide a topic in the Employee Center Taxonomy
Hi, In the Employee Center, I’m trying to hide one of the topics (the dropdown item under the main header), but it continues to appear. (See the screenshot below.) Is there another place I need to configure in order to hide this child topic?
Resolved! When I tried integrating microsoft teams and employee center I'm getting eesp instead in the tab
Hi I followed the instructions in Enable Employee Center in Microsoft Teams! (Part1 of 2). Have the account as admin for MS and Servicenow for integration. Download plugin Microsoft Integration core. Installed MS Teams in Azure Apps. Authorize Notifi...
Which of the following features are available to Global applications
Which of the following features are available to Global applications? 1. Automated Test Framework 2. Delegated Development 3. Source Control 4. Flow Designer Please let me know the answer.
Resolved! Dynamically filter List Collector variable to show group members based on previous variable?
Hi, I have a Reference variable ('group') where the user selects a group from sys_user_group.I have a second variable ('remove_selected_members') that is a List Collector for the sys_user_grmember table, which I want to automatically filter based on ...
