Flow designer script for approvals
Hi, what am i doing wrong?why its not sending approval request to the group (im getting the log with the sys_id) I attached image
Forum Posts
ATF shows Error message: This step failed because the client error 'Exception while running script
Hi friends, I am having trouble with ATF. I have created some steps:1. Impersonate user: A 2. Open a Catalog Item3. Set Variable Values4. Order Catalog Item5. Impersonate user: B...... And some other stepsWhen clicking 'Run test', it shows a pop-up a...
Resolved! Need to protect a Script Include that will be loaded to another instance
I am developing an application for a client and it has a Script Include that needs to be encripted when I deploy it to the client's instance, because it is my intelectual property. However, when I try to select the "Protection policy" to "Protected" ...
Can We Reuse Now Assist Summarize in a Custom UI Action?
ServiceNow Now Assist – provides an out-of-the-box (OOTB) feature "Summarize " on the Incident form that automatically generates summary of incident details. This helps quickly understand context, progress, and resolution without manually reviewing a...
Virtual agent for the Pilot Group
Hi All,We recently configured nowAssist with VA and need to make sure it is set to be available to a pilot group only at this time. I saw a configuration on the agent chat (Now Assist in VA Chat Config) where we can add a role, however that looks lik...
Approval is not going to Sr. director
I have a requirement where, when a user selects the Sr. Director from the dropdown the approval has to go to that Sr. Director. But when the user selects Sr. Director from the list, the approval is skipped. It works if the Group or Specific user is a...
Due date based on priority
I am trying to get the due date in the catalog tasks to autopopulate depending on the priority. I have managed to make it work however, this should make the due date only dates that are M-F and exclude holidays. This is what I have so far but is not ...
Script Include Glide Ajax & Catalog Client Script help
Hello TeamI want to query the custom table to find out if the user has the fax number or not. If the user has fax number, it alert to display the fax number. If the user doesn't have a fax number, it alerts that you don't have a fax number. I did not...
Form Builder
What can cause CONCATENATION FORMULA to not work in Form Builder?
Need to create the scripted rest api for requested item with attachment
Hello everyone, Could you please help me to create the Scripted rest api where I want to create one requested item of particular catalog with add an attachment kindly share me the steps to do this?Regards, Keshav
Email script
Hi,I am looking for help with my script below. I need the script to display/print the question on if the answer is "unknow".(function runMailScript(current, template, email, email_action, event) { var daText = ''; if (current.variables.discussi...
Cutoff date logic using cmn_schedule
Hello I have a requirement that, "Payroll has a monthly cut-off date defined in an annually updated calendar. Any pay element claims (such as overtime or allowances) submitted after the cut-off must still be accepted but will not be processed until t...
Resolved! Help With GlideAjax Reference Qualifier Syntax
I have a client script and script include which im trying to use to narrow down the results available to select from a reference field. So far i have verified it returns the correct data (an array of sysids), but when I check if it sets that data in ...
submit and redirect to list view in custom app
Hi, I have a custom app I am making in ui builder and I am wondering if someone can help me with a updating a the script on a ui action so that after I submit a form, it goes back to the list view of the form just like in native ui. I tried the...
Not able to find Guided Self-service module in application navigator
Hi Team,I’ve installed the Guided Self Service plugin in my DEV instance. After activation, I’m unable to find it in the Application Navigator—typing “Guided Self Service” returns no results.Interestingly, in my PDI, the same plugin shows up in the n...