Hi all, There's a strange issue I am facing currently. There is a custom table in the scoped application, and inside that, there is a custom field for which the display value = true. Even after this, when we lookup for that table through a reference ...
Hello All, I am using Xanadu patch 7I am trying to create a database view on pm_project table. If I dont put any where clause, the record count is correct in the view.I need to select those records where primary_portfolio = 'sys id' (sys_id of the po...
Hello, Need to set assignment group in incident based on Timezone and time.if incident created on Saturday And between the hours of 08:30 to17:30 only on Saturday in UK time zone we need to set the assignment group (abc). condition :created on Satur...
Hello.I installed the plugin for integration with ADmanagerPlus and completed the setup and associate user ,but when I select each action from the menu, enter the required information, and execute it, I get an error message saying "Authentication fai...
Hi all, I'm looking for some guidance on how to achieve the following in ServiceNow: I've created a new string field called u_company_string on the User Registration Request table. When a user submits the form and enters their company name in this st...
HI,We have configured SSO for our client and it is redirecting to Home page of Native UI.But customer wants for end users to redirect to portal page.Also once he logs out he should be able to see the SSO Login Page on Portal. How this is achievable.P...
PMs should not edit any field
Hi Team, I have clean instance, for that I need to delete all local update sets. Inorder to delete local update set, I have to delete all customer updates in local update set. I can see only 20 customer updates at a time, how can I increase it 100. T...
Hi experts, For some reason, the records in the risk management workspace is not interactive i.e. if I open a risk event with 3 issues, and when I click those 3 issues, I am unable to track back to the parent record (Risk event). Please see attached ...
Hi experts, I'm looking for a way to fulfill unconventional customer requirment, not sure if it's possiblewe wish to use catalog item as the UI for end users to change annual quantity forecast.Therefore, we created a custom table and passed the data ...
Hi All,In the Risk Workspace, when I click on Delete for a risk record, a confirmation dialog appears with a Delete button. I'm using ATF (Automated Test Framework) and I need help to click on this confirmation Delete button in the popup. How can I h...
In an inbound integration scenario, if a transaction is interrupted mid-execution—due to instance slowness or other issues—the script may not complete successfully. As a result, although the record is created in ServiceNow, the response is not sent b...
what is the main difference between TSOM and ITOM ? why we require TSOM when we have event Management in ServiceNow ?
Hello, does anyone know how I can make the "Time Worked" entry popup appear in the custom related list I created for the Vulnerable Item?I added a field to the task_time_worked table that references the custom related list — a Document ID–type field ...
The service concerned periodically changes the IP address range used in inbound requests to ServiceNow. For each change up until now, a new Allow IP address ACL is created. But I want to know if there is a permanent solution to allow any IP address f...
