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Resolved! Find Table Given Sys_Id

What are some excellent ways to search through ALL (or most) ServiceNow Tables for a know sys_id value? Such as this one: ae706e530a96001a00120cb31709c1d6 

G24 by Kilo Sage
  • 8467 Views
  • 7 replies
  • 3 helpfuls

updating work items with Azure Devops Boards spoke

I've seen a common problem going around with updating work items using the azure devops boards spoke in servicenow. the field seems to be expecting some kind of direct input making the use of data pills un-usable. The only solution I have seen to thi...

Community Alums by Community Alums  
  • 2881 Views
  • 3 replies
  • 1 helpfuls

Workspace Donut not responding

Hi,In our CSM workspace we have several 'donuts' showing tickets assigned to servicedesk. One of these donuts shows the number of incidents currently in progress. In UI Builder, when the configuration is set to Group By = Priority, the donut shows th...

Variables Not Visible on Service Portal Record Form

Hi,I created a Record Producer and mapped it to a custom table. I also created a new view named "Service Portal" and added a Variable Editor. On the platform view, all variables are visible (as shown in the screenshot below).However, when I open the ...

mjeeshan_0-1763556306372.png mjeeshan_1-1763556370716.png mjeeshan_2-1763556514519.png
Community Alums by Community Alums  
  • 923 Views
  • 1 replies
  • 0 helpfuls

Resolved! Knowledge blocks disabled

Hi Team, I'm facing this issue wherein the Knowledge block field seems to be disabled/read only. I had recently installed Knowledge blocks. The issue seems to happen with only one of the knowledge bases.  Any idea what the issue could be?  

JohnnySnow_0-1719903883747.png
JohnnySnow by Mega Sage
  • 2324 Views
  • 6 replies
  • 2 helpfuls

Resolved! Singe Task Catalog Request Confirmation of close complete

Good Afternoon from Pakistan!Hope everyone is fine.As an ITIL user I would like to have a confirmation of close complete on single SC_Task catalog requests. Warning ITIL user that closing will close complete the RITM. When closing a SC_Task catalog r...

Track and Monitor changes to tables fields and scripts

Hello All, I have a requirement to track and monitor the changes which occurs in an organization. Not willing to use the audit facility provided by ServiceNow. I am thinking to use the version table provided by ServiceNow which provides the UpdateSet...

Related list is not working on service portal form widget

Hi,I created two custom tables and set up a parent–child relationship. On the platform form, the related list is visible as expected see the below attachment. However, when I open the same form on the portal, the related list does not appear on the f...

mjeeshan_1-1763458578214.png mjeeshan_2-1763458833603.png
Community Alums by Community Alums  
  • 622 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Docs dark mode only

Hi all, I'm sure this is not the right forum for this one, but could not find any other better option. The ServiceNow DOCS website (at least for me) is now showing only dark, I'm not seeing the 'sun' and 'moon' icon to turn on/off dark theme. How can...

How do I embed a link in a multi row variable set?

Hi Everyone, Is there any way to embed a URL in an MRVS?Currently, I can archive this via a custom variable call to a widget/UI macro.But I wonder if there are any simpler options to achieve it? Regards,

quanth by Tera Contributor
  • 838 Views
  • 3 replies
  • 0 helpfuls