Hi Community, I have created a Record Producer to create a Case from the Customer Portal in ServiceNow. The record producer has some variables, and it successfully creates the Case. However, I noticed that whenever the Case is created from the portal...
When will rising star nominations begin for december month?Always they are conducted twice a month. Right?
Has anyone integrated ServiceNow and DUO? Could someone provide more help on what I would need to do in ServiceNow side to integrate with DUO? Thanks,
How to show knowledge article in default English language to logged in user if translated version of knowledge article is not present in user's preferred language?Tried to set system property 'glide.knowman.search.default_language' but still it is no...
Hi Team, There is requirement to add fields in the highlighted section in the portal .Can someone help that how can i add the fields here. thanks
I have a Catalog Item which allows you to select up to three items from a list collector. Once the user submits, their manager has to approve each item that was requested. Once approved a task is created for the appropriate team to work on it. This m...
We have a requirement related to the Incident record. When the state changes to On Hold and the On Hold reason is Awaiting Caller, we need to send an email notification to the caller. Additionally, if the incident remains in On Hold with the same rea...
Hi All, I am using the scripts for the individual approval based on the group person, for the catalog approval Here is my code for the request item current.variables.please_select_sr_approval when i put logs it was printing, but unable to send reques...
Hi all,I have a requirement to display the records of a list collector variable to the field of type reference through flow designer. I have tried the script: var name= fd_data.trigger.request_item.variables.name.getDisplayValue();return name;But it ...
Hello I have a reference variable that links to a custom table that has these fields: Number, username, fax number. When i select the fax number, it only display the Number field. It doesn't display the fax number.
I have an aggregate data resource that returns a json object:{ "data": { "GlideAggregate_Query": [ { "count": 409 } ] }}On my page i have a stylised text component and i can bind the output of the DR to its text property:@Dat...
I'll explain the issue with an example, Please go through it and let me know how to remediate this.I have a Window Server "BXAZEUWAPWTMI33" and there are few software running/installed on the machine.Once we run discovery on "BXAZEUWAPWTMI33", all th...
var cart = new sn_sc.CartJS();cart.setRequestedFor("ghjgjkgjgh68768768");Requestor for not populating correctly in Requestor for field in Request using the above script. Can anyone help me out !!
Hi, My requirement is to integrate Snow and jira bi-directional, as part of it i want sync comments between two. So i am working on flow designer here i want to compare latest comments from incident record and jira, if the comments are same it should...
I want to display the contents of a table filtering on a specific field in an HTML variable on a catalog item. I put the code I found in an onload script but can't seem to get it to work. Is there an out of the box server script include I can use? I ...
