Resolved! Find Table Given Sys_Id
What are some excellent ways to search through ALL (or most) ServiceNow Tables for a know sys_id value? Such as this one: ae706e530a96001a00120cb31709c1d6
Forum Posts
updating work items with Azure Devops Boards spoke
I've seen a common problem going around with updating work items using the azure devops boards spoke in servicenow. the field seems to be expecting some kind of direct input making the use of data pills un-usable. The only solution I have seen to thi...
I am having problem in BR for notification triggering
This is the snapshotonce i put the requested for to guest it's not triggering even though it's giving log of guest sys id also tried by putting sys id but not working.If I remove this condition then its working but i want to run it for guest user onl...
Getting Error While Accessing Custom App Module (List View Not Loading)
Hi everyone,I’m currently building a small custom application in my personal developer instance, and I’ve created a new table along with its list module. However, when I try to open the module from the navigator, the list view doesn’t load and instea...
Workspace Donut not responding
Hi,In our CSM workspace we have several 'donuts' showing tickets assigned to servicedesk. One of these donuts shows the number of incidents currently in progress. In UI Builder, when the configuration is set to Group By = Priority, the donut shows th...
Variables Not Visible on Service Portal Record Form
Hi,I created a Record Producer and mapped it to a custom table. I also created a new view named "Service Portal" and added a Variable Editor. On the platform view, all variables are visible (as shown in the screenshot below).However, when I open the ...
Resolved! Knowledge blocks disabled
Hi Team, I'm facing this issue wherein the Knowledge block field seems to be disabled/read only. I had recently installed Knowledge blocks. The issue seems to happen with only one of the knowledge bases. Any idea what the issue could be?
Comments section not visible for knowledge items in service portal.
While opening a knowledge article in service portal page. Sometimes I am not getting the comment section to post. When I am opening the other knowledge article at the same time it is visible. So, my main concern is that comments posting section is so...
Resolved! Singe Task Catalog Request Confirmation of close complete
Good Afternoon from Pakistan!Hope everyone is fine.As an ITIL user I would like to have a confirmation of close complete on single SC_Task catalog requests. Warning ITIL user that closing will close complete the RITM. When closing a SC_Task catalog r...
Track and Monitor changes to tables fields and scripts
Hello All, I have a requirement to track and monitor the changes which occurs in an organization. Not willing to use the audit facility provided by ServiceNow. I am thinking to use the version table provided by ServiceNow which provides the UpdateSet...
Related list is not working on service portal form widget
Hi,I created two custom tables and set up a parent–child relationship. On the platform form, the related list is visible as expected see the below attachment. However, when I open the same form on the portal, the related list does not appear on the f...
ServiceNow Docs dark mode only
Hi all, I'm sure this is not the right forum for this one, but could not find any other better option. The ServiceNow DOCS website (at least for me) is now showing only dark, I'm not seeing the 'sun' and 'moon' icon to turn on/off dark theme. How can...
How do I embed a link in a multi row variable set?
Hi Everyone, Is there any way to embed a URL in an MRVS?Currently, I can archive this via a custom variable call to a widget/UI macro.But I wonder if there are any simpler options to achieve it? Regards,
How can I replace Replit with AWS Lambda as middleware for ServiceNow integration?
Hello Community,I currently have an integration flow like this:ElevenLabs → Replit → ServiceNowReplit is acting as middleware to process data and send it to ServiceNow using REST APIs. I want to replace Replit with AWS Lambda for better scalability a...