Hi everyone,I’m trying to create a Flow in ServiceNow that should only run when a specific field (for example, state or assignment group) changes on an incident record.I’ve set the Flow trigger to “Updated,” but it seems to run even when other fields...
Hello ITOm Experts, Is Application discovery OOB , (NOT APPLICATION SERVICE i know they are Service mapping ) just Applications running . Are they discovered in horizontal using ITOM patterns or do we need to follow any separate steps ? Thanks
Hi everyone,I’m trying to manually translate mail scripts in ServiceNow.I’ve already tried using System UI → Message Keys and calling those keys inside my mail script, but it’s not working.The translated text is not appearing in the email it still sh...
Hi All,I am working on a catalog item where the user can select either an Incident or a Change Request ticket using catalog variables.Requirement:If the user selects an Incident, the Configuration Item field from that Incident should automatically po...
The Zurich release of ServiceNow has introduced an important change that impacts every user: Multi-Factor Authentication (MFA) is now built-in and mandatory.For a long time, MFA has been recommended as a best practice to secure accounts. But with Zur...
Hi Everyone,I am trying to configure the conference bridge with MS Teams from ServiceNow. Could anyone guide me through the process of how to achieve that?I am getting this error, while initiating I am encountering this error.I installed notify conne...
Hi, I would like to create an action item in Contextual Menu of Dispatcher workspace to clone the tasks. May I know how to create it? thank you.
How to get the instance URL using the OnLoad Client Script of the Form?window.location.origin; does not work
Hi,Does anyone know why I can’t hide the Full Name in the portal and instead show only the First Name and Last Name? ref_auto_completer=AJAXTableCompleter,ref_ac_columns=first_name;last_name;email;user_name,ref_ac_columns_search=true,ref_ac_display_v...
Hi all, I am working on a request to have a Choice field displayed on a input screen in the Mobile Agent app.My field is a List field with a specific set of choices: I added it to one input screen as a Choice with MultiSelect set to true, I can do th...
In ServiceNow Workspace, the Compose Email body is showing HTML tags as plain text instead of displaying formatted content. For example, when I use bold or other formatting, I just see the HTML code in the field. How can I fix this so that the email ...
we have record producer which will create a record in target table upon submission and now my requirement is to hide particular fields in the section on the form based on the other filed value on the form for the new records which will be creating fr...
Hi Team, I want to remove a single column from column configuration.we have coumn configuration on task form on new project workspace. here in column configuration i want to remove one of the field. any suggestions here.Thank you,
I have a an Input Reference field, where the condition for the reference should depend on a previous selected reference field. Can this been achieved in Mobile App Builder? Please see attached screenshot
Hi Team , Does anyone worked on ootb leave page configuration? image is attached. i want to change the content on this page.