I've seen a common problem going around with updating work items using the azure devops boards spoke in servicenow. the field seems to be expecting some kind of direct input making the use of data pills un-usable. The only solution I have seen to thi...
This is the snapshotonce i put the requested for to guest it's not triggering even though it's giving log of guest sys id also tried by putting sys id but not working.If I remove this condition then its working but i want to run it for guest user onl...
Hi everyone,I’m currently building a small custom application in my personal developer instance, and I’ve created a new table along with its list module. However, when I try to open the module from the navigator, the list view doesn’t load and instea...
Hi,In our CSM workspace we have several 'donuts' showing tickets assigned to servicedesk. One of these donuts shows the number of incidents currently in progress. In UI Builder, when the configuration is set to Group By = Priority, the donut shows th...
Hi,I created a Record Producer and mapped it to a custom table. I also created a new view named "Service Portal" and added a Variable Editor. On the platform view, all variables are visible (as shown in the screenshot below).However, when I open the ...
Hi Team, I'm facing this issue wherein the Knowledge block field seems to be disabled/read only. I had recently installed Knowledge blocks. The issue seems to happen with only one of the knowledge bases. Any idea what the issue could be?
While opening a knowledge article in service portal page. Sometimes I am not getting the comment section to post. When I am opening the other knowledge article at the same time it is visible. So, my main concern is that comments posting section is so...
Good Afternoon from Pakistan!Hope everyone is fine.As an ITIL user I would like to have a confirmation of close complete on single SC_Task catalog requests. Warning ITIL user that closing will close complete the RITM. When closing a SC_Task catalog r...
Hello All, I have a requirement to track and monitor the changes which occurs in an organization. Not willing to use the audit facility provided by ServiceNow. I am thinking to use the version table provided by ServiceNow which provides the UpdateSet...
Hi,I created two custom tables and set up a parent–child relationship. On the platform form, the related list is visible as expected see the below attachment. However, when I open the same form on the portal, the related list does not appear on the f...
Hi all, I'm sure this is not the right forum for this one, but could not find any other better option. The ServiceNow DOCS website (at least for me) is now showing only dark, I'm not seeing the 'sun' and 'moon' icon to turn on/off dark theme. How can...
Hi Everyone, Is there any way to embed a URL in an MRVS?Currently, I can archive this via a custom variable call to a widget/UI macro.But I wonder if there are any simpler options to achieve it? Regards,
Hello Community,I currently have an integration flow like this:ElevenLabs → Replit → ServiceNowReplit is acting as middleware to process data and send it to ServiceNow using REST APIs. I want to replace Replit with AWS Lambda for better scalability a...
Can I send cab meeting notification/invite to change requested by, if so, how can I do it. Change requested by (Abel Tuter) below is the screen shotHow can I include the Abel Tuter in the cab meeting attendee list so that Abel Tuter also receives th...
Hi Community, I’m working on a requirement in ServiceNow Flow Designer and need some guidance.Scenario:Whenever a Case is created, two SLAs are attached: Response SLA and Resolution SLA.I want to create a Flow that sends an email 2 days before the SL...