Hello Community, I've seen this question asked before and i've seen a few others similar to it. I'm trying to configure a UI Script in my Service Portal and i'm not having any luck getting it to behave as expected. I have gone into the Theme ...
From coarse: Introduction to External Component Development (Current) The component fails to function correctly from http://localhost:8081/ The java console reports "ReferenceError: Can't find variable: process" Pushing the component to my dev instan...
I am making the counter custom component example from the developer site: dev site counter component My component ONLY works in my instance, but NOT when I am use now-cli develop When I use the now-cli develop, it will open the component but never ...
I need to create a database view to report against, that has a simple view of sys_user_group_name, sys_user_group_u_cio_rollup ( custom field ) incident_assignment_group and incident_number What I get here is the incident number and the assignment...
Hi guys, I checked articles about spoke creation and sharing. But still do not have clear understanding. Can you please help to clarify? 1. If I want to share my custom spoke with someone outside my snow instance I have to do it via this portal https...
SLA's in major incidents
How to add google tag manager on service portal
Hi Team, I am trying to trigger a notification email body is set as empty. Below is my email script. var record = new GlideRecord('sc_req_item');record.get('76af537a87850110e93363150cbb353d'); //replace with your RITM sys_idvar vars = record.variabl...
Hi! I'm currently setting up Agent chat and Agent workspace in my instance. I'm running into a problem with the chat and that is that all interactions are assigned to the Virtual Agent user and then closed. The Virtual Agent is not in use (it will be...
Hi. Is it possible to get a Date or Date / Time type field in Client Script and use it as a conditional expression? Also, could you please tell me how to write it and write an example sentence or introduce a homepage with a description?
Hello! We are currently improving the Service Portal settings for our client. Upon submission of a request in the SP, the Request Page summary is displayed (below screenshot).How do I remove the Delivery Date, Price, Quantity, Total, and the Total: $...
Hi ALLCould anyone please let me know how to integrate the icims to ServiceNow via API, so that the HR can update the new employee details in icims. Hence when new updates happens in icims, automatically ServiceNow should create a task for help and f...
Does SN offer any API to create an attachment? I've used the following: var gsa = new GlideSysAttachment(); var attachmentId = sa.write(gr, "fileName.txt", 'text/plain', "some data"); This works fine for creating text files. It doesn't work when ...
Hi All, I am working on scripted soap api and after processing the incoming soap api request, I need to trigger response back to source application with custom response nodes. Below is the same response format where I am facing issue. <SOAP-ENV:E...
I have a user who's ServiceNow account is slow no matter what device they're signed into or what browser they're using. It takes about 12 seconds for their homepage to load each time they start work. This same slowness will occur randomly at other po...
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