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The request failed: Request not sent to uri= https://dlsmspbfidb1.na.avonet.net:9081/api/sam/v2/servers?&&$$$$$&columns%5B%5D

Hi Team, I am runing one of my integration where when i am testing my rest massage geting below error .   The request failed: Request not sent to uri= https://dlbsspbfidb1.na.avonet.net:9081/api/sam/v2/servers?&&$$$$$&columns%5B%5D.       Kindly hel...

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Resolved! How to use inline edit on a page

This option, on the List component, seems to say that inline editing is supported. That would be nice to have, but I don't see how to set it up, or any events (except perhaps List Edit Columns Requested) that sound like they are involved. Is there a ...

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How to get template values

hi team i have record producer which having field template ,this template consist two field configuration item and assignment groupi have written below code in record producer script to populate the fields value into the configuration item and assign...

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Resolved! Scheduled Job working only if i trigger manually using "Execute Now", Automatically based on time provided it was not working.

Hello, I am having a schedule job which will run every 30Min and Daily. When i manually use "Execute Now" UI Action, it was working as expected but only when i manually did, it is working but it was working automatically based on the time(30Min) prov...

Swaroop10 by Giga Contributor
  • 3146 Views
  • 13 replies
  • 2 helpfuls

Resolved! UI Actions to create a Demand from an Idea

Hello, I've noticed that when we create a Demand from an Idea using the Create Task button and selecting Demand from the list, the description of the idea gets copied over to the Business Case field of the new demand. However, when we raise a demand ...

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Amelie G by Kilo Expert
  • 1415 Views
  • 2 replies
  • 1 helpfuls

I would like to create currency field

Hello, I would like to set this field to be currency format automatically.  It means if I enter '10000', it will auto convert to 10,000.00. If I enter '1000000', it will auto convert to '1,000,000.00'. This field will not allow user to manually type ...

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Bird1 by Mega Sage
  • 1138 Views
  • 9 replies
  • 1 helpfuls

Resolved! Search functionality not working properly on Service Portal

Hello guys, Search functionality not working properly, when user type "performance management" is not showing as the first result, the search engine is showing coincidences with the words "Performance" and also "management" and some records forward t...

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Kevin53 by Tera Contributor
  • 2640 Views
  • 6 replies
  • 0 helpfuls

Images are not displaying in the portal

Hello Experts,   We have to display the images of incident and RITM on the homepage of the portal. And used the below script to display the images. It is not working   if (gr.sys_class_name.toString() == "sc_req_item") { f.aClass=gr.sys_class_name.to...

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sudha10 by Mega Expert
  • 974 Views
  • 1 replies
  • 1 helpfuls

Resolved! How can I call a function from a custom button in the header

Hi,  I have a UI script that adds a button next to user info dropdown on the header of the admin page. window.top.addEventListener('load', addButton()); function addButton(){ window.onload = (function(document){ var elevate = "<button style...

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mr_t by Kilo Contributor
  • 1583 Views
  • 4 replies
  • 1 helpfuls

Resolved! Unlock the locked user accounts automatically

Hi,The user tries to log in and types the wrong password several times then the user account is locked.We need to unlock those user accounts automatically after 1 or 2 days if the user is active in the snow.Regards,Abdul

Abdul13 by Tera Contributor
  • 3503 Views
  • 4 replies
  • 4 helpfuls