I have 2 custom fields that I need to change from a string to HTML. However every time I attempt this I get the following error "Element is using storage alias. Cannot modify this element's type because it shares a storage alias:[task.u_test shar...
Hi all,**Some of the field names are different to defaults due to our build.I'm currently writing a script to auto fill a requestor (caller) field if an organisation (department/company?) is entered and there is only one user in that organisation.lon...
Hello experts,Is there an API Key/call we could use to pull data from Service now, specifically just tickets/incidents per user. Either via Powershell/vbs or PHP?If it is possible can I have some links which could guide me in a proper direction...
Hi I have written a code for onchange client script,I want to populate different options for topic when differrent options are selected from category.Every thing is working fine, its showing all the values correct, but after few secondsfor eg i have ...
Fairly new to ServiceNow, so please excuse me if I've overlooked something obvious. Starting from a pretty clean Jakarta developer instance, I've added a couple of CIs to an existing Change Request:But when I attempt to retrieve this from the REST en...
Hi All We have a survey which is sent to the user via email. Once the user clicks the link to survey the survey page loads but is appearing blanks if you refresh the page the survey appears. This is not a new survey and has been working as expected s...
Hi All,I've added a couple of simple list widgets to our portal, however I want to filter these by the company that the logged in user is part of.I know if I wanted to filter the logs by the logged in user I could run a filter with opened by > is (dy...
Hi Everyone,I come to the ServiceNow Community a lot for questions that I have, and more often than not I find answers to my questions, or solutions that I can modify to meet my needs. Sometimes though it can be daunting to find specific information,...
I have a client template that I have as my default to the change_request table, so the user can email from the change form. I need it to auto populate the to field with the assigned to and few other fields which reference users. I tried a ${mail_scri...
How to get all the fields in the table along with display value for few of the columnsis it possible to get something like "sysparm_fields=*, team_leader.employee_number"?
I am trying to create some new Menus and Lists from new Custom Tables under it. I am trying to read some past articles and discussions on it, but fear I may not be doing it correctly.First, I went to System UI - Menu Lists, clicked "New" and create...
I need this to happen only on an incident. When I send out notifications for updates to the work notes, I need only the last one to show up.I created an email notification script called "LastWorkNoteOnly":(function runMailScript(current, template, ...
I need to create a new module which asks for a new value from user and updates it in another table where the user wants to change/update a particular value.for this i need to create a module and a form..can anyoone help with this.ThanksDivya
Hello everyone,I'm wondering how to rename existing fields and also how to add a new field 'Billing Details' to Cart Check Out screen in a Service Portal.I tried to explore a bit but looks like is no easy way to achieve this as this is interdependent...
We're using the Helsinki signature pad in our onboarding solution (to allow new hires to acknowledge documents), and we need to be able to capture an image of the signature and store in a separate database. So far, all I can find are the points tha...