Resolved! Portal - display popup window on a button click
How to create a pop up window in portal which opens up on click of a button?
Forum Posts
ServiceNow Discovery transform map and CI relationship
Hi, We have ServiceNow Discovery enable with Scheduled discovery but I am trying to find the transform maps for for the CIs and also CI relationships. Any idea?
Resolved! How do I update record with inbound mail?
Hello, all, I'm proceeding with the exercise that was provided learning program "New to Servicenow". In that exercise, there is the topic to update NeedIt task record by sending email. If the mail is processed properly, the mail body will be filled...
When and how to create a fully defined Workspace for a scoped app
Hi Folks We are a Tech Partner and are creating our own scoped app for distribution via the ServiceNow Store. We want to embrace the latest User Experience. That means we're building a Workspace. I've installed the latest version of several ServiceNo...
Resolved! Add a single field to multiple Views
I've got a bunch of form views on my customized (u_connect) table and i want to add a field to all of them. Is there an easy way to do this or have i got to go through and add it to each one individually? Thanks surya
Resolved! Need to create catalog task based on variable selected
Hello , I am trying to create a catalog task using business rule, so the requirement is when first task created through workflow when this task is closed complete one variable is editable in this task if someone select that variable as Yes the it sh...
Resolved! I need to create a reference qualifier to remove null result
I need to create a reference qualifier to block item that the user(u_user) is empty. I am very know i this and can't seem to get it to worki.
Resolved! Virtual Agent Branding - not working
Hello, I am trying to apply custom branding to our Virtual Agent. I've watched several videos/read numerous threads on how to do so. I followed these steps: 1. Go to Conversational Interfaces -- Settings - Branding - Add new. From here, i added my d...
Clear user comments and replace in business rule
I am trying to create a business rule that will make links in the activity stream of a task clickable. I need to be able to remove the original comment and replace it with the version altered by the business rule to make it clickable from the activit...
Resolved! Cloning a widget with Angular ng templates, what is the best practice/ recommended way of doing so?
I have cloned a widget which has couple of Angular ng templates associated with it. Now, when I replace the OOTB widget with my cloned one (wihtout Angular ng templates), it doesn't work. So, I removed the Angular ng templates from the OOTB widget an...
Resolved! Dynamic email links dependent on recipient role?
As a system admin, i need the links included in notification sent out via email updated so that non-it users are directed to the portal whereas IT users are directed to the backend tool Links in email notifications currently direct the user to the...
Resolved! Hide form section onLoad still very briefly displays tab before hiding
Hi - I created a Client Script based on ServiceNow Guru to hide the Demand form's Assessment Data tab. However, when I go to an existing demand, I see the assessment data tab for a micro-second before it disappears. Is this really the best way to h...
Resolved! how to abort action in client UI Action?
I need to modify the "Request Approval" UI Action to abort if a field is empty when it is clicked. How can I accomplish that? Can't use current.setAbortAction(true) because client side, and returning false does not seem to work either.
How to retrieve duplicate records & How to delete duplicate records ?
How to retrieve duplicate records?How to delete duplicate records?
How to create a json payload in script include ?
Hello experts, My requirement is to transfer the worknotes and additional comments to target instance whenever worknotes changes or additional comments changes in source instance. I have used Ebonding. But while creating payload i am not able to get ...
