Hello Everyone, Every time I have worked with duration fields, it is challenging in some type This time it is modifying the duration field value based on a start date and end date. Ideally, we set the value for duration fields like this g_form.setVa...
I'm receiving the error message "Widget cancelled - maximum execution time exceeded: in the Open P2s in North America pane. AM Ops Dashboard. It seems to only affect the below user. kindly suggest the best [possible way to resolve the issue.
Hi all, how can I trigger an export similiar to "List context menu -> Export -> Excel (.xlsx)" by scoped script include? I can use the functionality "List context menu -> Export -> Excel (.xlsx)" to export a list in the backend of course and get an e...
I accidentally deleted a column (u_ticket_classification) in the Incident table, Is there anyway, that column can be restored without losing everything (rows of records) ?
Hi, in UI page page if user add some field information/text and clicks on any other hyperlinks system is showing popup message saying that "Do you want to save changes before leaving this page" with two buttons Discard and Save buttons. I am facing...
Hi All, I am using serviceNow Rest API calls to read the list of incidents created by particular user in specific time period. While doing so, I need tp pass sysparm_limit as mandatory parameter. ISSUE: In particular case the user has only two ticket...
I want to query the alias name of all the fields of Incident table. Is there a way to query that through table API? Table - Incident Field - Short_description Alias - Short Description Appreciate the help.
Greetings, I apologize for asking, what seems to me, a silly question. I have been unable to find any documentation which would explain why I am seeing what I am seeing. I am trying to write a simple RESTMessageV2 request. I've created an outbound...
We have a reference field (support Group ) which has read access to snc_external & cmdb_sample_role we have a user (test) who has those roles still cannot see that field and normal itil user can see that field if we try to report on that table and ...
the script include is: var RL_WkeyLinkDetails = Class.create();RL_WkeyLinkDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, { callRLapi : function(wkey){ var r = new sn_ws.RESTMessageV2('RL_rldbApi', 'Get_WkeyLinkDetails'); midserver = ...
this is what i have, but it only prints the variables in the preview notification. not the request item the email is pertaining to.var gr = new GlideRecord("sc_req_item");gr.addQuery(current);gr.query();if(gr.next()) { template.print(gr.cat_item.ge...
I have a UI page. In one of the divs, I have using ngShow with multiple conditions. However, I cannot save the UI page because I get the error: "The entity name must immediately follow the '&' in the entity reference." <div ng-show="condition1 && ...
We are trying to decrypt password2 value and found out that below code fails in scoped app. var Encrypter = new GlideEncrypter(); var decrypted_password = Encrypter.decrypt(inputs.password); Further we tried with below one and no go. var decrypt = p...
How we can fetch first name, last name from email id and store it to fields? Thanks.
Hi all, I've got a popup modal that is generated by a catalog client script, everything is working except I can't find the syntax to get the redirect to open in a new browser tab. Anyone know what I'm missing? thanks! Here's the script that opens t...
