I have a workflow in which i have 2 tasks(A,B) on sc_task table , if the task A is closed complete( state=3) then we need to store that value in workflow scratch pad In task A in advance section I added "workflow.scratchpad.state1 = task.state;" and...
Hi, I am trying to create a assessment instance by running the schedule job script. Job was running but record is not getting inserted in the assessment table. Below is the script I am using:sys_id in the script is assessment metric type sys_idvar in...
We are looking for a solution to integrate our Software installation workflow (triggered from our Service Catalog in ServiceNow.We already use the SCCM integration plugin to get data about PCs and software from SCCM to ServiceNow.We now would like to...
Hi All, We are implementing ServiceNoow walkup experience in our Instance. Currently we created timeslot of 15 mins per walkup center and end users can book appointment for that. However onnce end user book appointment for 08:00-08:15 that slot is no...
Is it possible to make SSO available only for some users and not for all user?
I need to display some content in Multiline text only when I select particular variable . Currently I have written a Script include and Cliet script for the same. In form level after i select specific variable the Multiline text field is getting disp...
Hi, By any chance if i want to update the created on date how can i do that I tried with below background script but it is not updating var usr = new GlideRecord('sys_user'); usr.get("SYSID"); usr.query(); usr.sys_created_on = '2020-01-01'; u...
Hi Everyone, I want to set the default value of Company field in MRVS based on Company field outside MRVS. Is this possible? Thanks,Diane
Hello all, I'm creating a service portal to expose limited data to some logged-in external users, who have the 'snc_external' role. I have a page that uses the 'Data Table from URL Definition' widget to show a list of incidents. In order to make inci...
I've created a Record Producer for creating a Demand Record which has start/end date fields. I want to ensure that the end date is after the start date. So I created an onSubmit client script which checks the dates and generates and alert and returns...
I have a field "Name" in a CMDB table. This table data is updated through a data source via transform map. I have a requirement to prevent update of Name through data source when it is manually updated by CMDB admin. I have written the below logic i...
I want to add expand and collapse option for user for hiding and showing multiple fields on the form. As below basic info added as annotation with this can we add expand option so "first and last name will shown" and if collapse then they will hide
I have user reference field and i want to filter the users with certain role.I was trying to use Advanced reference qualifier Reference Qualifiers - ServiceNow Wiki from this article but it`s not working javascript:"sys_idIN"+getRoledUsers("IN","...
Hi , Can you help me with code , to increase Table->Column Name size to 50 chars from Glide script. Default column name allowed seems to be 30 chars. I have column name as 'rf1_assignment_group_prior_failure_rate' , when creating from script it trun...
Hello, I need to create hyperlink for my portal in email notification named as 'Portal'. There are around 25 notifications in which it needs to be added. How do I create? Do we have something straightforward like we have for instance : ${URI}. Or wi...
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