Hi, By default, we have the normal ACL's "admin" has control over write, read, create, delete. When I create a new ACL to specify what a role can do on a specific table, it says that I am masking the old ACL. But I am not masking them... I am just ad...
Active = false not happening for closed tickets in a custom table (extending task). Isn't it something that should happen by default or do I need to code it?
How to add CC into the workflow notification? Can anyone please help me in this? Thanks In Advance Nivedita
We want to run this guy every day. Tried to change it right in sys_trigger and got mixed results. seemed to work in one instance but not another.Do you guys know the preferred way to change a scheduled job that exists only in sys_trigger? I think wha...
Hi All, I have a table where the user has created records by mistake now I want to delete those records which are created in that specific time period but want to keep the oldest record. Let me know hoe we can achieve this.
Good morning, I have created a new string field on our change form, but annoyingly it is taking up two rows when I only want a single. I cant see anything in form design to manage the field size (just the character length) so can anyone advise how to...
Hi All, We do have a variable on the catalog item called "u_user" which refers to user table, We need to validate if the selected user is not active from last 90 days and populate an alert based on the saem can you let us know how to achieve th...
Hi! I added the Variable Editor to a "Variables" tab as shown in the screenshot. How do I remove the "Variables" text highlighted in yellow? Thank you.
My current client has been making modifications to the Location Table for several years now, adding various fields to the table. They use several types of location entries, each requiring different fields for each type. This was pointed out to them...
Currently we have to save the change record first before the UI Action for approval requests is visible,This makes sense, as there are some fields, that are only mandatory when approval should be requested - but those are not important as long the st...
Morning All,We have a script running on our change form that is used to send notifications to all customers that have a service offering that is dependent on the CI on the change.I've included the script below, it is basically pulling out all the cus...
Dear all, When we define a client script on record producer of type onSubmit Q1 : Does this script is executer before record gets submit, at same time record gets submit, or after record gets submit and recorded ? Q2 : I am calling my record produ...
Hi All, I am creating a catalog request by a business rule. Now the problem is scipt is automatically setting 'opened by' & 'requested for' by script writer's user id. How can I set requested for & opened by in request, RITM, Task when catalog is cre...
Find out how the REST API Explorer can speed up your integrations development. While we've used the REST API Explorer as a debugging tool in several previous episodes, we've never really sat down and shown you what it can do. Quick tip: Preparing yo...
Hi All, I want to have knowledge about Spanish Language plugin Enablement. If i activate this plugin what will change in my tool?How can i test it?Do i need to take care of anything specific? Please guide !! Regards, Geet
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