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Resolved! List to array

Hello,   I am trying to run this script on a business rule on the std_change_proposal table but nothing is being returned in the while loop. (function executeRule(current, previous /*null when async*/) {        //u_m2m_std2chg        var chgs = [];  ...

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Woz by Tera Contributor
  • 3114 Views
  • 3 replies
  • 1 helpfuls

new Date("2018-06-19") throws invalid date error

Silly question, but does anyone know why following is not working on Jakarta Patch6, or is it just me var date3 = new Date("2018-06-19");gs.print(date3.toString()); Throws Invalid Date error    

HV1 by Mega Guru
  • 2184 Views
  • 4 replies
  • 0 helpfuls

How do you edit/add group members from the portal?

Hello, so I have a task to allow users to edit their group members from the portal given that they have the right roles. However the portal does not have the same functionalities such as the client side. For example, in the portal when the user selec...

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thoma5 by Giga Contributor
  • 1827 Views
  • 2 replies
  • 0 helpfuls

Resolved! Inbound REST web service question

Hello community,I need some answers, guidance and advise on an integration we're working on with an external system MIM (Microsoft Identity Manager).Basically in ServiceNow we're are managing users requests for SAP roles exemptions (created through S...

Sergio24 by Kilo Expert
  • 3351 Views
  • 12 replies
  • 0 helpfuls

Get back deleted Customer Updates from Custom update set

Hi Experts, Severely struck by a terrible mistake.  I have a custom update set which I was using to capture my works. Somewhere I missed selecting this update set and my developments were captured in the Default update set. I realized later and then ...

arnabwa by Giga Guru
  • 2451 Views
  • 3 replies
  • 1 helpfuls

Resolved! What tables to create database view for surveys?

I'm needing to report on survey results based on the incident that triggered them.   We have a question asking about satisfaction of the incident where the user answers 1-5. I want to be able to have a report that will show me the average resolution ...

Allison3 by Kilo Guru
  • 3587 Views
  • 4 replies
  • 3 helpfuls

how can we hide breadcrumb in list view

Hi All, Is it possible to hide filter breadcrumb in list view. Users are not able to see the breadcrumb. I worte &sysparm_fixed_query=state=1 in arguments field, but doesn't work me. Please help me with this. Thank you all.  

Anil74 by Tera Guru
  • 3533 Views
  • 4 replies
  • 3 helpfuls

Populate the Logged in Users location in condition builder

Hi, I want the location of logged in user in below condition builder: For this I have used following script: 1. javascript:gs.getUser().getRecord().getDisplayValue('location'); >> It is showing error "Error Message Illegal access to method getRecord...

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kmishra76k by Tera Expert
  • 3832 Views
  • 3 replies
  • 0 helpfuls

Banner Image Size for UI16

What pixels  and dimensions should an optimal banner for UI16 be in  Istanbul? I have tried different dimensions but they all appear very small on the banner.  Kind Regards,H.W

hwanyiri by Kilo Contributor
  • 6964 Views
  • 2 replies
  • 1 helpfuls

Resolved! Dealing with time in ServiceNow scripts

Good Afternoon Team, I am working on a request where an ITIL user can insert a time in a Time object on a form and at that time a script will execute. I have it all working but the time is really messy and I'll explain what I mean. To begin with my D...

Exclude email address from inbound action and other question

Hello, I have 2 questions/queries: 1. We have 2 inbound actions that create incident when email comes to servicenow thanks to 2 inbound actions. I want to exclude certain email address from one of them. Can someone help with javascript for this? 2. W...

Dawid2 by Giga Guru
  • 3397 Views
  • 4 replies
  • 2 helpfuls