I have created a scoped application that I am allowing most access to. I have a catalog client script which is trying to call a script include and I am getting a Script: x_unoci_rapid_retu.RRCall not found in scope: x_unoci_rapid_retu, and HTTP Proce...
I am creating a ui action called 'unapproved' to flag changes that were done without finishing the change process. the scenario goes like this: someone starts a change and requests approvals, but instead of waiting for these approvals to go through a...
hi, is it possible to hide or show Module using condition in a script ?thanks, Soukayna
I have a Project and and Tasks nested under this to multiple levels (A project may have many levels of child tasks). Requirement is "to a field X on the final child task in the heirarchy I have to setValue the title of Parent Task" . The structure lo...
Hello - I need to create a column in a list which is the result of one of two values, based on a condition. For example, if I need to show a column which would be drawn from a demand or a project depending on the status, how would the script look to ...
Hello I am finding any filter to get CI's using mac address i have issue in this on computer table the record not showing mac address but after opening record in network adapter tab i see a mac address. i want filter to find CI's using respective net...
Hi, My team uses Service Now to handle incidents. They have a category and subcategory fields that, once selected, are use to filter value for a Configuration Item field. My current task is: using Service Now rest api, I need to fetch cmbd_ci values ...
I heard that best practice to create field as mandatory is UI policy and not client script. Why is it so?Can you please let me know performance issues if any? ThanksSangeetha
So, we use a REST API call to create tickets with one of our vendors and they use one to send us back updates to said tickets but they need us to use an RSA key in the API. I can't find much info on using an RSA key and my keyword searches on RSA se...
I created a Service Catalog Item request and had a question regarding one of the requirements. The UI Macro associated to this request functions as required, however I need to have two values (Vendor Number and Alternate Vendor Number which are custo...
Hello,How can I subtract 12 hours from a date time field? I need to retrieve one date/time (a) and then subtract 12 hours from it and then show that date/time too (b).I have tried the following three scripts, but in the first two cases the returned v...
Notification Condition :- IF - Planned end date is 5 business days past the current date - Trigger the notification
Hi All, We have custom application, there are 5 groups : In group form , there is two fields with the name Manager and Backup Manager. Issue is : we have assigned two users for both Manager and Backup Manager to the same groups and same roles but th...
Good day All, I would like to get a notification when the Duplicate Algo administration remains switched off for more than 1 hour. The notification should be sent to all the users having the 'Duplicate Algo Administration'. automatic notification af...
Hello all, Is it possible to create 2 columns on a service catalog form? Thanks Pranav
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