Good morning. How can I set up a field to query the table for unique values before allowing me to save a record to the table?I wasn't sure how to word it but here's what I am doing. We are creating new vendors and need to check and make sure the "V...
Hello Experts, I'm struggling with the development of a reference qualifier on the Call table (new_call). When a call record is submitted, it may create a incident if the call type selected is incident. During the creation of the incident, a few fiel...
I am writing a business rule on incident table. I want to print 'Created(sys_created_on)' field's value in milliseconds. Looking for help. Version - Jakarta Thank you
Hi all, In developing an order guide, it has been put on me to display alerts based on options chosen on the form. While this is very simple, an I had an idea. Basic JavaScript alerts in my opinion would take away from the aesthetic of the service po...
Does anyone know how to get a list of the current user's roles by sys_id? I've tried using the getRole() function but it doesn't return anything. According to the wiki article Getting a User Object - ServiceNow Wiki "getUserRoles() -- returns the...
I would like to add help text on a table field. I know I can use g_form.showFieldMsg in a client script to do this. However, I would like to show the info message at the top of the field, not the bottom. Any ideas?
I have a Custom task table containing a field 'OWNER', on which I have applied a Business Rule which was supposed to mark a State to 'Closed Complete' as soon as if any change occurs in 'OWNER' field. By some reason I deleted this business rule and w...
Hi Developers, I have a requirement to delete assets for some specific Model Categories but the associated CIs with the assets should not be deleted. I can see "Delete asset only" UI action on "alm_hardware" table but we have to delete a lot of recor...
Hi, What does a lookup field type represent? what is the difference between lookup and reference fields? Thanks.
Hi all, I've created a widget that presents a button on a record producer in Service Portal. When this button is pressed a modal window opens that presents variables and display values from some of the fields on the form. Before opening the modal, i...
when the approver approves ,he enters a unique code in the comment and i need to retrieve that value and update in a new field in ritm table. its journal input type and it shows my name ,time stamp and then the value appended. i tried both -1 and 1. ...
Hello Team, Good Afternoon to all, I want to know about new GlideSPUtil().getPageUri(). What is the use of this method? We can not use GlideSPUtil in scoped applications. What is the alternative to this method?
please look at the picture belowe , table column label is not display ,why ? but double click column label after ,column label have value . just only read ,can't update success . it very headache . who know how to fix it ? thks .
Had an interesting request from a user about the location of the Submit and Order Now buttons in the Service Catalog. On multi-page forms the user must scroll back up in order to hit the Submit button. I will say that going on 3 years, this is the ...
I have a catalog item that is available from our Service Portal. The form for this catalog item has a label variable with some instructions for viewing a knowledge base article. I would like to be able to format this text to be highlighted so that it...
