What is glide.heartbeat?
What is glide.heartbeat? What is it's use?
Forum Posts
Resolved! debug, gs.log doesn't work in business rule
Hi,I'm facing a weird issue in a business rule : the gs.log() doesn't write anything in the syslog.We have defined an application menu "Assigned" to get the incident assigned to the groups that a person belongs to. In the menu, we set a filter condit...
Is there a way to restart a workflow if it is accidentally closed?
I wanted to find out if there is a way that a workflow can be restarted if the request item is closed by accident for whatever reason. This seems to be happening more and more often and we always get the same question "Can the request be reopened?" I...
Resolved! Allow My Request widget to show request that were opened by me?
I am trying to figure out how I can get the My Request widget to show request that were opened by me not just ones that I am the requested for which is the default behavior? I have one catalog item that all the requests are generated by a coordinator...
Resolved! Date Field Condition Between Today and Next 7 Days
I m looking to set filter condition for a date field in my Report source. The condition is between today and next 7 days. When i look at the options i have next week and not next 7 days.. Also when i use relative, i can set at or aft 7 days from now ...
How to Restore Deleted Choices from Background script?
Hi All, How to get deleted choices on from background script in kingstone? I have checked in system definition->deleted records but no record found. Is there any way to restore those deleted choices? I have checked community link Thanks, RJ
How to call UI script in client script
I created a simple ui script, as mentioned below. How can I call this from client script?function displaytitle(){ var a= g_form.getValue('number'); var b= g_form.getValue('short_description'); if(a && b){ top.document.title= a +'-'+ b;} els...
Resolved! How do I resolve problem with an Invalid Update error 'Match not found; reset to original' trying to assign an RITM task to a support group? (RITM0369188/TASK0000225753)
How do I resolve problem with an Invalid Update error 'Match not found; reset to original' trying to assign an RITM task in ServiceNow to a different support group? (RITM0369188/TASK0000225753).
Resolved! How to set current Date and time
How to set Date Field to Current date using UI Action
Resolved! Retrieve sys id of RITM in the run script of workflow
Hi All, Is there any possibility to return the sys id of RITM in the runscript of workflow? We need to perform few activities in the workflow runscript once we get the sys_id of RITM . Please suggest. Thanks Swathi P
Resolved! how to call ui macro from business rule or script include or scheduled job?
Hi Can any one help me on this issue,how to call ui macro from server side script.thanks,Rajendra Prasad Darshanam
Resolved! Copy sys_choice values from One table to other
Hi All, I'm trying to copy specific(not all) 'sys_choice' Category values of Incident table to another custom table -- I'm using the below job/script to insert same records as incident - However it is creating only one record in sys_choice with new...
Resolved! How to populate list collector based on other field value?
I have Lookup Select Box for selecting location. Name is located_at. I want to populate list collector(Name is select_user) with Users who have location selected from above Lookup Select Box. Can anyone help me with this? I have tried reference quali...
My new option not appearing in drop down list
I am trying to add another option into the category choice list. I have added the new option by right clicking against the category label and selecting configure label. I have added the new option and added it to the selected. The new option appears ...
Resolved! How to make Click here to Reject link in Approval notification to redirect to approval record, do not open an email to send
Hi Team, I have a requirement to make "click here to reject" as URL to approval record, Please suggest how to make this "click here to reject" complete text as link to approval record A link "click here to reject" - should be a URL to the approval r...
