Are there any good references for how to set up page links in Service Portal?I am using an icon link to link to a knowledge base article. The link I am using works fine, but I'm having a hard time going back a page after the article opens.This is the...
So we have this nice service portal widget date picker: <sp-date-picker ng-model="data.datePicker" sn-change="customDate()"></sp-date-picker> Do we have a date/time picker OOB?
Hi All, Created a onload client script to show GlideModal window if certial condition matches, this functionality is working fine if incident is opened via instancename,service-now.com?incident.do&sys_id=something. But the glidemodal is not showing w...
Hi Community, We are using the OOTB Notification that goes out to our Approver's as soon as a Service Catalog Request is created in the system. The Notification gives the Approver the option to 'Approve' / 'Reject' the Request via the Notification re...
Good Morning All, This is a repost from one I made last night but didn't get a reply on so I am hoping the morning shift may be able to help. I am working with the m2m_sp_status_subscription table and I have a question I hope you may be able to help ...
Hello, I´m trying to make a multiple approval for changes. Oour client will have many groups with different roles. In some change requests they would need the approval from many groups in order to implement the chance. For doing so, i created a list ...
Hi all,I have the following scenario:From a call I want to create a new request and pass the call reference number. When the call is updated and saved, the user is redirected the the catalogues page (not catalogue items) to select a catalogue. At thi...
I have the following onSubmit client script on the Incident table. It is intended to prevent the user Resolving (state = 6) the incident if a linked Outage record does not have an end date. If I set an Incident with an open Outage record to Resolve...
Hello, Currently I have a UI page that I have written that queries a table and generates all the records that are in a "READY" status into a easy to read weekly report. Records are created on this table weekly by a scheduled job Monday mornings. Wha...
Hi all,I've activated List v3 and it's fine on most lists but iniitally wasn't compatible with incident because not all of my UI Actions on inicdent were flagged as List v3 compatible. I've updated each offending UI Action by just ticking the checkbo...
I am trying to update a Service Catalog Item some consultants did for us. In it, there is a Multiple Choice Variable they created where there are multiple options, but they have selected the "Do not select the first choice" check box on the Default ...
Hi, when using alert, as browser message does always occur as headerline ... ans this is even language independent (always takes the browser language and ignores the servicenow user language ... ). I need to show a message that actively need to be co...
Hi! Hoping somebody might enlighten me! Background: I'm trying to set up a custom application where a customer (i.e. not a user in our ServiceNow Instance) could email an internal inbox, rule on this mailbox would then forward this email to instanc...
And Please Describe How is the wizard is different from record producers.?
Hi All, I have a Change Request related list on Release form as follows: I don't want users to select those changes whose STATE = RFC LOGGING & CHANGE ASSESSMENT. when they click on EDIT button to select changes. What i did is, i opened this relat...
