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Service Portal Header - user.logged_in always has True value??

Hello, In Service Portal Header there is somme conditions on this variable "user.logged_in" to show or hide specific content : <ul ng-if="::user.logged_in" class="nav navbar-nav">                 <!-- chat, avatar, and logout -->                 <l...

ASA5 by Kilo Sage
  • 2360 Views
  • 2 replies
  • 5 helpfuls

Resolved! Create Incident from SMS

Hi,Is it possible to create/update Incident when SMS is sent to Service Now? Like Inbound email action.Requirement is to allow people to create, update, close, approvals via SMS.ThanksAshish

ars1 by Kilo Contributor
  • 3969 Views
  • 3 replies
  • 4 helpfuls

Resolved! What controls the display of a filter in the list

Hi ServiceNow Community Developers,Happy New Year to all of you and all the best for 2015 and beyond!I have an unlicensed user who is unable to see the filter for a list she is on, as a result she is unable to click the arrow () that allows her to sp...

johannes5 by Giga Expert
  • 4406 Views
  • 10 replies
  • 0 helpfuls

Resolved! Populating String value to a Reference field in Target Table.

Hi All,Can some one please help me with the below Transform Script. Please let me know if this fine. I want to Match the Concatenated string from my Custom table into a field called model_id into cmdb_ci which is reference field.Script:=====(function...

Mrman by Tera Guru
  • 2570 Views
  • 9 replies
  • 0 helpfuls

HTML Tags

On the HR Portal we have a field (Description) which was originally a multi line text type field.   I changed this field to an HTML type field so portal users could take advantage of the text editor when submitting cases.   Problem is when users subm...

lwatts by Kilo Contributor
  • 3776 Views
  • 16 replies
  • 1 helpfuls

Resolved! How to get requested item variable sin rest api call

How to get requested item variables and catalog name in rest api call.I tried with current,variables.variable_name but its not working.Also tried to dot walk requested item form and tried to query even its not working.   var state =1;   var grp="46cd...

keerthi19 by Tera Guru
  • 3249 Views
  • 4 replies
  • 2 helpfuls

Resolved! Check if a field exists in a record producer

Hi guys,I'm new to Servicenow and probably not sure if I'm asking this question correctly so please bear with me.     There's a record producer form in our instance that has a checkbox which only displays when a user selects a particular option from ...

jonndoe by Kilo Contributor
  • 4054 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to assign multiple values to a list field

Hi,I am getting some list of ID's by querying a table, now i need to assign all those ID's to a list field.Please let me know how can i achieve this.Thanks in Advance

sk59 by Tera Expert
  • 11836 Views
  • 5 replies
  • 16 helpfuls

Resolved! Module with Tree view like Tree picker

Hi all,I search to create a module to show hierarchical view like the "tree picker" and when I click on an element, I see the record.I want to have cmn_department list like this but for a module => Tree picker examples It is possible natively or can ...

s_lefebvre by Kilo Expert
  • 3510 Views
  • 6 replies
  • 3 helpfuls