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Why don't we have Phone type field on catalog item

Hi All,Any one has any idea why don't we have phone type field on catalog item?Since we have Phone type field on sys_user table auto population of it on catalog item field does not match with our validations.Thanks,Uma

uma17 by Tera Guru
  • 2607 Views
  • 3 replies
  • 0 helpfuls

I need to send a scheduled report via email , which is of type LIST, which uses the filter Manager is(dynamic) Me, how can I go about the scripting for this , I mean how can I send reports to users who are managers of other users??

Hi All, @I need to send a scheduled report via email , which is of type LIST, which uses the filter Manager is(dynamic) Me, how can I go about the scripting for this , I mean how can I send reports to users who are managers of other users??Can anyone...

scottyharris by Kilo Contributor
  • 5898 Views
  • 4 replies
  • 1 helpfuls

Resolved! Restrict users on the Email Client

I am looking at ways to restrict the users that are available for the selection on the email client. I have certain set of users in the instance which I do not want to be searchable or selectable on the email client and block sending the emails to th...

Resolved! Planned Maintenance Templates

Hi,I am following along in the wiki here and setting up a Planned Maintenance schedule. I installed the Plugin and included the demo data.Once I get to step 6.7 " In the Schedule Templates related list, click Edit. The Edit Members slush bucket displ...

Maintenance Scheduled.png

Mobile Iron Access and ServiceNow

Would like to know if there is an integration or if possible to segment traffic (desktop traffic vs mobile phone traffic) with Mobile Iron Access. What we would like to do is keep desktop traffic authentication alone keep that authentication going th...

carlosrlara by Mega Expert
  • 2410 Views
  • 13 replies
  • 12 helpfuls

Resolved! Accessing variables through the Background Scripts

Dear All,I am trying to modify a variable *Reason for order*   of an existing RITM record through background script , but unable to access the variable (script throws an error).Below is the code snippet :var obj = new GlideRecord('sc_req_item');obj.a...

RITM_Variables.JPG
Puru2 by Tera Contributor
  • 6114 Views
  • 3 replies
  • 4 helpfuls

Total Number of attachments

Hi All,In incident form, i have created a field "total attachment" in that field i want to get total number count of attachment in the form. How to get that one. Anyone please help me.Thank you in advance.

manisha3014 by Kilo Contributor
  • 3926 Views
  • 8 replies
  • 1 helpfuls

Resolved! How to set view

Hello all,I need to set view depends on the application modules,Example as shown below: whenever i select on "My Company members" which a list view of user defined table i want to set view "Default View" for it, when i client "surv" it should shown d...

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Can Servicenow be used to send bulk emails (Upto 100 recipients). What is the total volume of emails both inbound and outbound emails that ServiceNow could process without running into issues.

Can Servicenow be used to send bulk emails (Upto 100 recipients). What is the total volume of emails both inbound and outbound emails that ServiceNow could process without running into issues.

vijaybarath by Kilo Explorer
  • 2002 Views
  • 3 replies
  • 2 helpfuls

can we call ui action from business rule?

can we call ui action from business rule?can we call webservices from ui action?i am calling this by making ui action list context menuthis code will work?on click:showPopUpfunction showPopUp(){//var glideRecordToCheckIsMapped=new GlideRecord('u_mapp...

Kiddy1 by Tera Contributor
  • 6230 Views
  • 5 replies
  • 3 helpfuls

Use cases on transform map scripts

Hi,I am new to servicenow and trying to learning each of modules of SNOW.Can anyone help me to provide the use cases on transform map scripts?Thanks and Regards,Abhishek