Hi,I'm trying to use password reset functionality in my personal instance and trying to use both SMS verification and QA verification. when i verified the device for SMS verification it is not sending a pin number to the device, instead i'm receiving...
I am building a widget in the widget editor that depends on a portal parameter.Since I am developping in the widget editor, that portal parameter does not exist, and the preview is either empty, or worse, fails with an ugly error.Obviously, hard codi...
Hi All,We are currently building an integration between ServiceNow and PagerDuty using REST web services. The goal is when there is a high or critical priority incident created in ServiceNow, we are using the PagerDuty REST web services to push the S...
Dear Folks,Is there any way to save a field value from client side script.I was using the below script : g_form.setValue("u_risk_assessment_check",'false'); g_form.save();but is not saving the value. The value is getting set but it vanishes while...
Good Afternoon All,I have been tasked with creating a custom view of our application menu. Specifically we have introduced a legal module to the platform and we need to stop the average helpdesk users from being able to access that particular applica...
How can I change the label of the column for one list view only.LIST COLUMNStime_card.task "Task"time_card.task.short_description "Short description"time_card.planned_task.top_task "Top task" -> "Planned task"time_card.planned_task.top_task.short_des...
We have a fairly complicated domain structure. Some users work within certain domains more often than others, but all users are created within the same domain. Is there a way to default a user's session domain outside of the domain where their user ...
Good afternoon community,I am trying to implement a business rule that will check for a change on a boolean checkbox, where if it changes to true, a date/time field is populated with the current time.(function executeRule(current, previous /*null whe...
Hi,I have created a BR for integrating two instance using REST messages, if I create a incident in source instance incident it should get created in target instance incident, but i got an error like this,Inserted Incident through REST : 400 {"error...
All, I would like to parse text that is within the description field. I have used regex before but I am a little stuck on how to parse this out.My string is below and what is in bold should be removed. I only want the words 'long description' to ...
Context: Discovering a Windows Server using WMI/Powershell.I need to populate a field named u_patch_host from a value stored in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\WUServerIn the WMI Fields related li...
Hi,Can someone provide a definition of this field? There are 3 options for this field and it looks like it defaults to Do Not Notify when an incident is created.Is this new with Jarkarta? I think it's causing users to not receive emails - we neve...
Using window.print() on UI page to have a print popup. The popup does not retain the color of the text on the UI page. Has anyone have this happen?Any help would be useful.Thanks in advance.b-radctomasi
Hi All, Can anyone please explain briefly about the " Maintenance windows and Changes" Module under the Change Application Menu. What information exactly holds the windows and changes calendar and how it works. Thanks in Advance. Thanks,Sujitha
I am writing a business rule that will check a box if a Due Date Time is more then 5 days from the current date. What is the best way to calculate that?
