Hi all,We have found that when an MSG file is forwarded into the system through the mail it will then not allow the file to be opened.Error message displays - "Can't open file. The file may not exist, you may not have permission to open it, or it may...
Hoping someone here can tell me what I'm doing wrong here. On a catalog Order Guide, I need to filter a list of Configuration Items based on the CI Class chosen in another variable.I created an on Change Client Script (on the Class Variable) that cal...
I m trying to create an event when the browser window / tab is closed. Can window.onunload function be called? if so, from where?I see session.established event is created everytime the new session is established. Similarly, i want to trigger another...
Hi,On incident table have a choice list field,need to restrict some of the values appearing in this field.Was planning to achieve this using a reference qualifier - http://wiki.service-now.com/index.php?title=Reference_Qualifiers#Qualifiers_Based_on_...
I am currently using the following function within an Business Rule to populate the RFC field on the incident table from Change. As is, it is working correctly, but the process owners now would some changes. What they want is a check to see if the RF...
I have made a UI action button which changes the status of a record, then saves the record. Unfortunately any validations that should occur on save do not happen and we have a record with required fields not filled out that are not being reported on....
I just want to make sure I have this concept right. Regardless of what is in the "Email Template" field on an Email Notification form, if I have something in the "Subject" and(or?) the "Message" fields, that template is overridden and the Subject/Mes...
We use the work notes field for communication. When entering links it does not format it in HTML. I know you can add HTML tags, but has anyone else had this issue?Need to retain the journal type field and have automatic HTML formatting.
Is it possible to set the level of a log entry to Warning, Error, or Information? I see logs being created by the system with the levels being set, but I do not see an option to use the gs.log() function to set the level. Is this possible? I'm curren...
I would like to create a UI action on Incident Form which pops up another window (a list of incidents) filtering for certain incidents. My UI action is the following: function showWithSameStation() { var query = 'u_station='+g_form.getValue('u...
Hello Everyone,Can someone please tell me how to get the sys_id of the email notification in the message field.Currently when I use current.sys_id in the message field,it gives me the sysId of the record on which the event has been triggered.I can ge...
Has anyone done this? Thanks in advance.
Hi guys,I have been playing around with the Mobile view and have customised some of the Mobile Applications and modules.I noticed a few things amiss when I have personalised an incident form:- HTML fields (that contain a WYSIWYG editor) are not rende...
Hello AllFor reporting purposes we want to use a business rule to populate a filter.Unfortunately we can't get it to work. This is what's happening: We have created the following global business rule (client callable): function testFilter() { return ...
Can someone please confrim or deny the fact that the name of a script include/GlideAjax must start with a capital letter?I've been trying to get the below GlideAjax to work for a while now and just discovered this fact//script include name = Asdfvar ...