Resolved! REST Message Giving SSL Error
Trying to make a REST call to an HTTPS endpoint directly (not through a MID server), but receiving an error:javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshakeAny ideas?
Forum Posts
create_import_set
Hi ,What is "create_import_set.do" ?? Initially it seems it is UI page but we dint find it in UI page .Similarly "import_template_upload", "upload"??I found below script using above:var url = new GlideURL('import_template_upload.do'); url.addParam(...
How to align center the container in Service Portal
Dear Community,How can we align center the container? Please advise.This is my container:and the row:
Resolved! Getting displayed variables in service portal
We have long had a custom client script as part of a variable set that inspected the attributes of all of the options contained in: g_form.nameMap.On submit this allowed us to construct a list of all of the field names that were visible at the time o...
how can i edit Security rules for the database views?
Hi All,I created a database view using two tables. Teams with role 'abc' can see both the tables in list view and can also open the form.There are some fields which are restricted only for the admins (only field level ACLs in both the tables).When th...
Add CI to the Affected CIs tab
Hi ServiceNow Gurus,I am working on a catalogue item. One of the fields, which we will call u_FIELD_A has 2 options "OPTION_A" and "OPTION_B". If Option A is selected, a CI (example: ServiceNow) will need to be related or added to the Affected CIs ta...
Can you please advise how to clear up the orphaned records? Thank you!
Dear ServiceNow Community,In our PROD instance, we have found some orphaned records in the cmdb_ci_appl table. (As per ServiceNow vendor, looks like the data that is displaying is only the records that are parented properly in the cmdb_ci and cmdb ta...
How do you set the value of a currency field?
Been messing around with this for over an hour. Simply trying to add to dollar amounts together and display the total in a third currency field. Really can't be that hard, so what am I doing wrong?Here's my code:function onChange(control, oldValu...
Resolved! Populate variable value based on reference fields common value
On my service catalog form there are 10 reference fields which all points to same table.Ref 1, Ref 2............Ref 10.If any of the above reference field has a value AUDITOR then there is another field on the form to populate Yes, otherwise populate...
How to set 'priority' field on new incident when using REST API
We are trying to create an incident using the REST table API. When creating a new incident, we are always getting the priority field returned as blank...an empty string. When we bring up the incident in the UI, the priority is shown as '1 - Critical'...
How to set field focus on catalog item through UI Policy script
Hi allI am trying to set field focus on a catalog item I am creating for the Service Catalog. I have a UI Policy script that runs when FIELD1 = YES, and I want the cursor to be placed in FIELD2. The script runs & works when I use the "TRYIT" ...
Resolved! Personalize List Columns
How do I add these columns? When I go to my Prod instance I don't even see it at all.DEVPROD
Resolved! How do I utilize all of the white space in Service Portal??
This is the layout I am stuck with, even when creating other pages I can't seem to expand the middle part. However there is another portal that does use everything and my question is how can I do the same thing?? I know it's possible. Also, why could...
Resolved! Is there to way to sort data in a reference field globally for a specific form
I have a catalog form in which one of the variables is a reference type. When the customer clicks the magnifying glass to obtain the list, I want to sort that list (A - Z) on the CID field globally for everyone.I've sorted the table itself so that th...
Resolved! First page for first time logged in users
Hi All ,I have to set a security disclaimer page only who logins for the first time . Beneath that page there will be 2 check boxes Accept and Decline .1. When user will click Accept it should redirect to the Service Portal homepage.2. If Decline it ...
