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Resolved! UI page, set color on a table row based on value in the row

Hello SN community!I have a UI page that uses some jelly to pull back some records for certain teams and then pops them into a table. See below for a stripped down version of what I am doing essentially.For example the query starts:<g:evaluate var="j...

dan_b by Kilo Explorer
  • 2895 Views
  • 3 replies
  • 1 helpfuls

Business rule not working with database view

I created a database view to join 3 tables for querying via the ODBC driver. The numerous exclusions I needed did not work via the Where clause in the views so I created a business rule to execute BEFORE Query with conditions that exclude data for sp...

mlklein by Kilo Contributor
  • 2808 Views
  • 6 replies
  • 0 helpfuls

Help with approval link.

Hello All,  I need help in generating link to the approval page. Below is What I have done so far, but I get "record not found" everytime I click on "this link".Seems like its picking wrong sysid, but need guidance how to get this working. Requiremen...

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nkpanesar by Kilo Contributor
  • 4032 Views
  • 5 replies
  • 1 helpfuls

Resolved! Validate alpha numeric on a field in catalog item

Hi Folks, I am trying to validate an alpha-numeric field of length 10 in a catalog item. It's giving me an error even though I have used the alpha-numeric. I am doing this by onChange client script.function onChange(control, oldValue, newValue, isLoa...

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SD29 by Tera Expert
  • 5435 Views
  • 12 replies
  • 2 helpfuls

Resolved! Change view dynamically by using client script

Hi, Is it possible to change the ui view dynamically when a user changes a true/false field on the form ? For example on a form when a user selects a field (true) then the view should change to view 1 and if the user deselect the field (false) then t...

Resolved! How to update the native navpage-layout css style

I am currently trying to make our instance responsive when the browser retracts or expands in size. However the top most style for .navpage-layout { min-width:768px;} is hindering this and I cannot find where the navepage.css style sheet is stored to...

Resolved! How to get new rich text editor in my environment?

Now that Community is on the ServiceNow platform, how can I get this new text editor that includes a shortcut for my users to insert/edit code samples into my instance too? As in what button name adds this button to our TinyMCE editor?

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Jason174 by Tera Guru
  • 5752 Views
  • 5 replies
  • 2 helpfuls

Resolved! Simplified assigning of assignment group to a request item

I have a requirement to automatically fill in the assignment group of an RITM. This particular catalog contains items that use a very simple workflow that only requires approval. I have been provided a list of the "assignment groups" for each of the ...

Testing REST Message getting 400 - Host name not sent?

Hi This is on "Jakarta". I am new to ServiceNow and trying to fire an Outbound REST message to our service but am getting Response: Method failed: (/mybroker/updateIncident) with code: 400 I have stripped this right back and can get this same result ...

dazed by Kilo Contributor
  • 3761 Views
  • 6 replies
  • 0 helpfuls

Email Icon on the form

Hi All   How can I get email Icon on the form? PS: I have already created an email client template on this table, but I am not getting any Icon on the form. I sthere any property that needs to be enabled for the same?

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rahul0602 by Kilo Contributor
  • 3504 Views
  • 4 replies
  • 2 helpfuls

Filter in widget of service portal

I have requirement to display all the tickets assigned to reportees of a manager on service portal.there should be 4 filters as name,category,sub-category and priority.List of tickets should be showing according to values of filters. Any lead on this...

vatt by Kilo Explorer
  • 3690 Views
  • 3 replies
  • 0 helpfuls

Query using GlideRecord when canRead() returns false

Hi, I have a requirement that a user, irrespective of the role configured in Service now should be able to view any incident details. Currently an Admin or the Incident submitter are able to view the incident. I tried to query the incident using the ...

vinuret by Kilo Contributor
  • 5059 Views
  • 2 replies
  • 0 helpfuls

Cannot connect to SQL Server

I have a JDBC data source trying to download data from a sql server database.I am getting this error from the data source:The TCP/IP connection to the host ITS-KM-LAPTOP, port 1433 has failed. Error: "Connection refused: connect. I verified the SQL D...

Resolved! how to call email script in subject?

i have created an email script name es   i called it in subject and body   subject : ${email_script : es} --not working   body: ${email_script: es}  -- working

Kiddy1 by Tera Contributor
  • 6125 Views
  • 3 replies
  • 3 helpfuls