Is it possible to create a notification 7 days before 'Due Date' on a workflow?I've tried to dodge solving this issue before, but it's raised it's ugly head again!I've happily managed to create a workflow on a table that extends from the Task table. ...
How to set priority of RITM based on the urgency from RITM form?
I have a UI policy that will display specific check boxes whenever an specific drop-down box value is selected. (on Requested item, Catalog Task, Catalog item view)I added a new Checkbox to display for only one specific drop-down value when selected ...
Hi All,Our requirement is to make the "sys_created_by" field display the "First Name + Last name", instead of the User ID.The dictionary entry for the same isn't editable. Is there a way to alter the behavior as per the requirement stated above?Regar...
Hi All,We want to check how many licensed users are there in the system. Whenever we see the number of users who are having any role in system from table - "sys_user_has_role", then number comes out to be -1600, but when i am using "getRoledUsers()" ...
Everywhere I search, they suggest that, to use the ReturnValue Core Activity, you need to set glide.workflow.enable_input_variables to true, in order for the returned variable to show up in the scratchpad of the calling workflow.But it doesn't seem t...
Hi, I have a requirement where, when a user clicks on a module it should call the below script include and it should set the filters on the teble related to the module according to the script.THIS SCRIPT IS MARKED CLIENT CALLABLEvar ModuleArg = Class...
Lets say I've created a Scheduled Script Execution job, that runs every 30 seconds. If an execution is taking longer than 30 seconds, with the next job wait for the last one to complete, or run over the top of the last one?
Greetings,I'm having trouble getting the processing script to engage in my instance. Basic functionality I'm looking for is a form button that pops up a window asking how many runs they'd like to execute which updates a field in the current form. The...
Hi all,I am looking to find out if anyone has done an integration between ServiceNow instances.The scenario is that our supplier also uses ServiceNow, what would be required is the following:Our ServiceDesk to raise an incident and it get logged on o...
Hi All, I got a requirement to display HR catalog variables to its HR Case(Parent table) form as well as HR Task(Child table) form. Displaying variables to the parent table(i.e. HR Case form) is already in place as OOB function. But I am strugg...
I m using "Notifications" in my catalog item workflow. I m trying to add the variable which i selected in my catalog item like the below one but it doesnt work...${request.variables.select_the_macro}Also how to add link to an external catalog item fr...
As an admin, I can create a filter on the "Requested Items" list, and I can filter on a variable for a particular catalog item. So, for example, if the variable is a multiple choice variable, I get a drop-down selection (or a magnifying glass "look...
Hi Guys, We have a requirement for a catalog item variable, in which it should restrict the below special characters."(&[]~@|$^<>\*+=;?`')" ---> inside quotesI have written the below on change client script to achive this. The script is workingfor...
Guys,Instances Version: IstanbulAs part of the Implementation, we are moving (It is the First Move ) all the changes implemented from Test to Prod (Clone) and then planning to do Clone from Prod to Dev so that we can make sure all our customer instan...
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