Hi,does anyone experienced problems with long running background processes on a scoped-application. The problem that Fuji introduced some undocumented Quota Rule "Scoped Background Transactions" that cancels any background process after 10 min (600 s...
Looking to utilize the "Chart" field that can added to forms. I want to create a report that will show Incident with the same "Problem Number" as the Problem that is opened. I believe this should be similar to the reports used to show (My Tasks, ...
hii am suffring with scripting please tell me easy way to learn and give me some guide lines
I have the following business rule on a table.function onAfter(current, previous) { //This function will be automatically called when this rule is var gr = new GlideRecord('u_safety_events'); gr.get(current.getValue('u_safety_event_number'))...
Hi,In a business rule, I need to cancel an insert on some condition. If the condition is reached, it updates the values of another record. That's ok.But I need the business rule to return the sys_id of the updated record, is anyone have a solution fo...
Hi All,I am have been developing a code where I am required to query for a particular combination of record, check the count of the record, if the count is one only which it checks somewhere down the line with "if(object.next())". Also a code snippet...
I am trying to determine how the system select the view to use when performing an update all or update selected from a list. The view varies from table to table so I presume this can be configured somehow.Anyone have any ideas?
Hello all,I am just hoping for some guidance on how I might accomplish this desired goal:-I have a field let's call "Services" that is a list type that references table "Services" on my incident form.-On the Services table exists a Name, Region, and ...
Is there an option to have the report title font as "bold"?I have a dashboard pages which contain many reports and I was looking for an option to highlight all the report headings as bold?Thank you
Hi All,How to pull the report for routed tickets.For ex : If Service desk has created the ticket and assigned it to the different team, how to pull only the reports for which service desk has routed these tickets.
On catalog, how can I create a checkbox with single line text beside? Mean like - checked - "Others, please specify", ___________
Hello,I wonder if anyone can help with a problem I have.We were asked to add details of any inserted or deleted attachments in to the activity log of the related incident.So I found the business rule code below on the Community site - this will write...
The email notification to the assignment group, sends the message as normal, regardless, of Priority. There is an option to send with high importance. How to configure that?Thanks in advance for any help.Kind regardsDanny
I used to be able to activate elevated priviledge for the current session, then download the xml update set file and add content tot he developer instance, now the buttons are no longer visible (although if you hover over the spot you still see the o...
Created what I thought would be a simple notification triggered when a status changes. The notification is not event triggered, however "when field changes to". Notification goes to two groups, watch_list and assignment group. However, I ge...
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