Resolved! how do i export UI Policy , Business Rules etc into XML and also do an import?
how can i export the client scripts or UI Policy etc using XML and also import.
Forum Posts
Sending a CSV File to Server
I am currently trying to figure out how I can automate a process that will send a CSV file/report out of ServiceNow and drop it in a specific folder on one of our servers. I have created a scheduled report that establishes the conditions of what to...
Hi Getting Error: Table contains duplicate column names
Hi Guys,I am stuck in a scenario where i supposed to add a field called "ivr_integration" to an import set table.I created the same field in sys_user_table (ivr_integration ). Then i created the transform map with mapping assist and run the transform...
Resolved! Error in System Logs
Hello all, I'm not sure that this is the correct categorization for this question but I would like some guidance on figuring out where these errors are coming from in our instance. The error that we keep seeing in our logs in the below:JavaScript ev...
Resolved! How to modify a query for a related list with a onBefore business rule?
HelloI have a requirement to omit certain records on a related list by user role, I mean if user is not an admin then some SLAs records should not be available for them but if user is admin then all SLAs related to ticket should be listed down. Could...
Populating a Variable on sc_req_item table on update of catalog variable
I have a need to be able to populate a variable located on the request item table (u_tra_amnt) when a catalog variable (tra_amnt_given) is updated from the task level. I know I need a business rule and I have been able to run a couple and successfull...
Resolved! Updating records from arrays in workflows
I've tried this script with a list of sys_ids to test in a background script and works perfectly, but when I try to run this in a script activity or advanced script portion in a task, it doesn't work. In a task, it's telling me that splits aren't ava...
Resolved! Record Producer passing only display value and not sys_id, i think....
Lets see if I can explain this without making it confusing to understand....I have a scoped app. It has a record producer to a scoped table. All variables are mapped to fields on table/form. One of the mapped variables in the record is a lookup selec...
Resolved! Service Portal request/incident URL
Hello,In Service Portal, when you click on a incident/request it takes you to the new 'Ticket Form' (ticket-view)page. On this page, the right hand panel contains details of the request/incident. Currently, the incident/request number is just text an...
Resolved! setReadOnly is not working in service portal for reference field
setReadOnly is not working in service portal for reference field(catalog client script)
make filed Readonly in business rule
in client side we can achieve this byusing : g_form.setReadonly('impact'',true) or else UI policy action but inserver-side script business rule i have tried as belowcurrent.setReadonly('impact',true);but not workingcan any one have a idea?
Resolved! Folder structure - how attachments has been stored
If I am uploading any attachment in any module, what will be the folder structure. Is it possible to see the folder structure for document module?
Image Resize via HTML Editor
how can i resize the image size according to screen size by using HTML Editor?For this, i have written html code as <div class="container" style="width: auto;"><p style="width: auto;"><img style="width: 1100px; height: 130px;" title="" src="/logo_ser...
Adding multiple filters to a single report
Hi AllI was wondering if anyone could help me with the following reportI would like to create an incident status report (pivot) that uses multiple filters.In addition to the normal status columns I would also like to include a "Resolved last 30 days"...
Query and update via Business Rule
I wrote the following business rule which should upon insert take the part number from the current record and search against a specific part table number, then update two fields if a match is found. This currently is not working, I'm unsure how to ca...
