In a client script I would like to use g_user to get the users company and groups instead of a call to the server, as recommended. the wiki tells me I could use the session.established event to create the variable I want to use in the client script a...
In our CMDB certain CIs having more than thousand related CIs and hence when we load a CI form it takes a lot of time to open that form. I was trying to remove the CI relationship formatter from the form and displaying it as a Pop-up in the click of ...
I'm trying to write this transform script but I'm not sure if this is correct.The goal is to restrict inserts for accounts that contain "Mail Accounts" in AD. if((source.u_distinguishedName.toLowerCase().indexOf('Mail Accounts') > -1 && action == 'in...
I have the below code in an advanced condition of an email notification. However, I need to join the queries together so that if both are true it sends.If I have either/or on it's own it works, but I cannot work out how to join them. I have tried the...
Hi ExpertsI need to hide a related list from a Form which I have added it as a form Layout an dnot as a related list,I have a section and in this section I wanted to add this related list. I right click and Personilize form and add this List.now I ne...
Hello All,How do I suppress 'Invalid update' display message when aborting a Business Rule (script with 'current.setAbortAction(true)')?I have a defined display message as a requirement and the business group does not want to see 'Invalid update'. Al...
We have an issue in our instances (Berlin Patch 13, Hot Fix 1) where the catalog item is not being rendered all the way to the "bottom". If you back up, then go into the item again, it will render completely this time. It happens with catalog ite...
Hi all,let's imagine that I have following query: u_group_item=true^u_parentISEMPTY^u_descriptionLIKEcomp.Is there a way in ServiceNow how can I get following object or array of key/pair values from filter conditions? {u_group_item: true,u_parent:'',...
On a Problem record, I have the list of associated incdient records, I can edit this list and add extra incidents by selecting 'Edit' and I get an 'Edit members' display This list is just incident numbers, is it possible to get the description of t...
I am running the script below in the Approval Request email notification's advanced condition section. This condition is running on the Approval table for Approval requests related to Knowledge articles. I created a new True/False field on the Kn...
Has anyone ever tried for using a open search plugin for your setup? I have tried this but this doesn't seems to be working for IE...any ideas/suggestion much appreciated? also any issues in implementing this? my leads are against this as it would c...
what it mean? if i want to change any value is system property what i have to do
Hey guys,I believe this is correct, but just for clarification -Via the wiki, concerning the duration field (in defining SLA's), it says:"Note: The number of days specified in this field is converted to 24-hour blocks. If the Schedule field identifie...
I have taken Problem OOB. When I type in the workaround field on the problem record does not seem to hold the data , once I have saved the record, the contents disappears - there ia an entry on the audit trail but cannot see any thing in the field.Ho...
There are business/technical reasons why I cannot create a dashboard or gauges so I am trying to come up with another option. Here is the scenerio.I would like to turn on List / Form view with my screen split horizontally. In the first tab that a...
