Hi Experts,I have a query, suppose i want to send some parameter to the scheduled job. can i send that and if it is possible how can we do that?i requirement it satisfying with the on-demand Scheduled Job but i need to forward reference of one object...
for some reason the watermark does not create the incorrect source-table.for all our email-tables it works fine, (and it shows e.g. the inc-number in the source-table, workordertask shows the WOT-number. except the work-order. here it shows the calle...
Hi,I created a new user and use that user to do few operations using REST API on my instance.I provided the role user_admin role to perform users CURD operation.and i tried this using my application client but it showing me the error Please let me kn...
Dear Development community,currently we have the BPPM process running in our configuration items using JSONv2 as web service.I'd like to know what are the difference between using the REST API and JSONv2, the pros and cons of using those different we...
Hello,Please excuse me, but I am a beginner at JavaScript and I am using other code examples but do not fully understand the code. I am trying to "copy" an Incident record and include "all" the Affected CI's (related list items) and a Impacted Cust...
I've created a new 'translated html' field on the Catalog Item form, similar to that of "Description", to add in some more information to my catalog items.I'd like to use this additional information in the emails that send out when the catalog item's...
HiI would like to set one field base on the values of two other fields. Similar to when impact and urgency is selected on a incident form it sets the priority. I have 3 fields on a form A, B and C. I would like to set C based on the values set by t...
I want to remove / hide all options except my own UI action from the Actions in list view table. Any one please help me to get this.. Thanks in advance
Hi All,I have a scheduled job that runs daily to issue approval reminders for outstanding requested item approvals. I now want to split this job to issue one email notification for item's under Hardware category and other for all others.The issue is ...
Hi TeamHow to create my own webservice in servicenow with custom functions ( to insert and update the incidents ).Thanks
what role is required to create SLAs in ServiceNow? Can someone create SLA's other than admin role?
Hello,I'm having an issue creating a script to set a date field based on a date/time field. This is the part script that I'm trying to use:function createChange(){ var change = new GlideRecord('change_request'); change.initialize(); change.setV...
Is it possible to reclassify a CI by using a script?I know it is possible to manually reclassify a CI by updating the Class (sys_class_name) on the form, but if I change the sys_class_name using a script, this results in a "record not found" error" o...
HI,I wanted to provide a logo for My Company. But whenever I am clicking on my company from my company module, It is showing record not found. I am able to access all other core_company records directly from core_company.list. Please let me know if w...
I have few report on ServiceNow portal, I frequently pull the report manually, export it to excel and import into a database for further analysis. Is there a way to automate the downloading part from servicenow portal without any additional privilege...