We have a Record Producer form which creates a record on the incident table: I have created a flow to handle the variables and carry out actions:If I test the flow on a valid incident record it is successful. However, it does not trigger the flow the...
Hi Community,I was working on designing a portal and encountered an issue I need help with.I made the My Requests V2 widget public by checking the Public checkbox. Before making it public, the widget was working fine. But after checking it, I started...
Hi, We have created a order guide. We had a requirement to remove the Summary page. So we have removed it as mentioned in this Community Post but now whenever we are changing a drop down value in choose options page it's giving a pop up alert.How can...
I have configured an Edit button in the related list of an RITM in SOW. However, I need a client script for the onclick event to allow selecting RITMs from there. I have tried some scripts,but they are not working, and when I try to save, the changes...
Hi community members,I'm working on a record producer where I need to get value of "Attachment" in my record producer script. I need this because I'm aboring action of record producer and inserting that record somewhere else. When I'm inserting that ...
Hi Team, I am new to MS Teams integration and asked to implement it within a month using Collaborate functionality on SOW.Can someone please help me in highlighting the complexities involved in MS Teams integration.
Hello guys! I'm in need of some help. When we're receiving an email, our action is constructing the RITM. The thing is, when we're creating the RITM we need it to fill the form, but the variables aswell. We've managed to get the short description to...
I'm newbie & developing mobile app in Mobile app builder from scratch. After adding UI policy, trying to test it but in preview my labels are not shown. where can i preview and test it. any idea?
I have a particular workflow that is getting triggered to close to other instances of itself, and its causing problems where some of the steps are still in process from other instances, so I am trying to space them out in the workflow. I am trying to...
Hi All, We have a subscription ("Orchestration Core v2") which is showing as "Over Allocated" in the My Subscription Page. Is there a way we can how how these numbers (231 - screenshot attached below) are calculated? Any help will be highly apprecia...
Hi Team, i have requirement to send notification when inc/req is auto closed and their are two scenarios to close req/inc i.e. one is from flow and other is manually moving state to closed complete so please sugest how to trigger notifcation and we...
I want to make the Planned Start Date and Planned End Date fields editable on the Change Request form, but only until the state reaches Schedule, and only for users with the admin role. There is already a client script in place, and I’d like to add t...
Hi All, We have a field Due Date on catalog task form and I have to compare the old and new values on change of due date field in a onChange Client Script. I am simply getting the value using g_form and then doing the equal to check , do I need to ...
Hello, Article numbers in related list, instead of article number versions.When we relate an article to a configuration item, you need to choose between versions. The older versions remain in the related list of an application, that should not happen...
Hello there, I am running ATF with a step to 'Click UI Action' - however I keep receiving this failed result: 'FAILURE: Failed to find UI action 'Propose Major Incident' on 'incident' form' Does anyone know where I can look and try fix this issue ple...
