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Resolved! How to access the variables of a Child form from a Parent form?

Hi, I have a table form ABC and its child table form XYZ. I want to write a BR script on the parent table form that if there is a specific field value in the Parent table and there are specific field values in Child table form, the Parent Table form ...

Ashirav by Tera Expert
  • 3335 Views
  • 5 replies
  • 1 helpfuls

How to call Business rule in Ui action?

Hi, How to fire Business Rule in UI action to create child tables record. After clicking the Ui action The state changes properly but I am not able to fire the BR to Create child tables records. Once the records get created The another ui action shou...

Resolved! Looking to Mass delete records from an instance.

We have a new sub-prod instance that has been cloned from prod, but there is a request to removed 11 yrs of history from this instance.   I have a BG Script running but its taking an hour to delete 100 records.   I have over 2m records to remove.   A...

scottangehr by Giga Guru
  • 10792 Views
  • 11 replies
  • 16 helpfuls

Resolved! Workflows not showing up in options

I'm trying to make a catalog item and the workflow that I just created and published is not showing up in the options to choose from for the catalog item...why is this and how can i fix this?  

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Katelyn1 by Kilo Expert
  • 2621 Views
  • 6 replies
  • 5 helpfuls

How to add Notification Preferences on Service Portal

Hello all,I have a question on how to add notification preferences for users on a service portal.I have seen some similar discussions regarding to the topic but they either redirect to the CMS or they include iFrames (which is not what the customer w...

tomp4m by Tera Contributor
  • 3712 Views
  • 5 replies
  • 0 helpfuls

SOAP API Response- HTTP 415 Error

Hi all,  I was trying to hit an application through SOAP LogOn method, but i am getting response as "Method failed: (/services/BIDataService) with code: 415". I see that many posts are suggesting to add content type tag but i am not sure whether the ...

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DK3 by Tera Contributor
  • 3811 Views
  • 5 replies
  • 0 helpfuls

Resolved! Transform Map -change string number to decimal for currency

I am importing a JSON file as a data source and transforming successfully except for one item:  A number in the file that is a string needs to convert to a decimal so it shows correctly as currency.  For example, if the number in the file is cost= 12...

Resolved! RSS Feed Reader

Hi,We have a requirement to display an external RSS feed (BBC News) as a scrollable area on a homepage in ServiceNow and we are having some difficulty trying to implement it.We've tried following the wiki page (RSS Feed Reader - ServiceNow Wiki) deta...

graham_c by Tera Guru
  • 9464 Views
  • 6 replies
  • 2 helpfuls

Resolved! When an incident is assigned to a Particular assignment group (Confidential Information), we want to Hide those incident records to Other assignment groups members, also should not show/pull in Reports.

Hi Community, Need some valuable suggestions to achieve the below requirement. Requirement : Hide incident Records to be visible for other Assignment group members. And should not be pulled/visible in Reports as well. Current Configuration: Any perso...

sashichand by Mega Expert
  • 3340 Views
  • 3 replies
  • 7 helpfuls

How to compare dates in a GlideRecord query

Hi, I'm trying to compare Date fields (not date/time, just date fields). I want it to only get me records where the start dates are after the current end date, or where the end dates are after the current start date. Basically, to ensure no other boo...

Shane18 by Kilo Expert
  • 9046 Views
  • 10 replies
  • 2 helpfuls

Resolved! View Rule based on field value

Hi,I'm able to show a User view based on the User role.How can I add further condition of showing the view based on user role and current field value for that record user opened. (Lets say if status = 'NEW' / 'IN PROGRESS', I want to show a different...

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tkrishna29 by Giga Guru
  • 6171 Views
  • 10 replies
  • 0 helpfuls

How to get all group name of current login user

Hi All,   I want to get all the group names of the current login user. instead of "GlideRecord" option i want to get the group name list.   I used the below script but return the sys id of all group name but i want to display value   var myGroups = g...

ramesh_r by Mega Sage
  • 5183 Views
  • 4 replies
  • 2 helpfuls

Resolved! auto-populate email address in record producer field

Hi all,I'm building a record producer to capture a specific incident with one of the fields requiring a contact email address.In most cases we already have this information available within the Sys_User table which means I should be able to auto-popu...