Hi, Main Question: I would like to create a Business Rule from a Scoped Application. Any roadmap to how to do that would be a perfect answer to my question. Supporting Things: When my Scoped-Application Script attempts to create a Business Rule, I g...
I installed the GRC Plugin, yet it is not available in the Application Menu, any idea as to why this would happen?
I am seeing this error on Okta when *some* new users are being imported or updated. For example a new user attempted to log in yesterday and could not sign in. Okta is configured to automatically set up a new ServiceNow login on first login. The Okta...
Hi all, I've built a custom widget that displays the 5 most recently created incidents based on the user that has been entered in the field. Everything is working fine except the "while" function is skipping the most recently created record for some...
I have created a custom form in service catalog as a catlog item. 1) I filled the form and submitted it (Order Now). Where can I go and check the requests that are put in by other users ? 2) How do I configure to send an email with all the details in...
Cleanup script didn't run but when ran as background script, it did what it is expected to do. Any ideas why?
Ok, this should be a really easy thing to do, but I am having a mental block, or something. But... I want to create a button, similar to a "New" button, that when clicked opens up a list view to certain items in the service catalog. How would I cre...
Guys,I see that "accumulated_roles" field on the user table which has read & write field ACLs for "maint" role only but don't see any purpose of it exposed anywhere in the system.Questions:=========1) Can any one tell me why it has been created in ...
Is the Service Catalog Item variable attribute "glide_list" not working in Service Portal for a List Collector variable?
Hi , We need to disable import set property glide.import_set_row.dynamically_add_fields inorder to stop dynamic fields creation .But couldnt find it in system properties . Not only this,we couldnt find any of the import set system properties shared...
I'm helping a customer take 400+ articles from scarepoint and importing them into Knowledge. Basically Question/Answer type stuff. I exported/downloaded the template and populated it w/ the question(short description) and answer (text) as well as som...
I am receiving images as attachments in emails. It attaches all the images to the target record created but it also attaches the image included in the signature. I want to ignore that. Any help? RegardsAir
Hi All, I have a requirement. if the logged in user is a member of "X" company then he should only be able to see tickets created by"x" company users , that means logged in user should only have access to tickets created by the same company users. I...
Hi , I am facing an issue with Cross scope error.I have attached screenshot of the error.Can some one tell me how to fix this error. I tried creating cross scope record , and checked Application access field on all User, groups and roles tables all ...
I'm trying to import project tasks then subtasks from excel sheet however for some reason planned start date is not updating and the same date is applied to all the tasks despite each having different planned start dates.
| User | Count |
|---|---|
| 136 | |
| 51 | |
| 35 | |
| 21 | |
| 19 |
