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How to resize container in service portal

Hello,We are looking to resize the homepage search widget on service portal to remove the extra padding on top. Please let me know if anyone tried it. I am able to change width but not height.Thanks in advance.Thanks,Rashi

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rjain by Kilo Contributor
  • 3199 Views
  • 5 replies
  • 0 helpfuls

Resolved! Service Portal home page question

Is there a way to increase the height of a particular container on the index page?   We want to make the space allotted for the background image bigger.   I tried adding this to Page Specific CSS on the 'index' page, but it's causing all container he...

debkearney by ServiceNow Employee
  • 9901 Views
  • 8 replies
  • 21 helpfuls

Resolved! Reference field read only issue in ui page

I Created a reference field and a check box in ui page on load of the ui page the "reference field" is read only but though it is read only i can select the reference field value how can i avoid that. HTML: <label style="margin-right:8px; font-size:...

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Prem13 by Tera Contributor
  • 1856 Views
  • 2 replies
  • 4 helpfuls

Resolved! How do I sort by reference field in a GlideRecord?

I am attempting to sort a GlideRecord query against he Sys_User table by the Manager field. I know this is because it's a reference field, but I'm having trouble with the syntax. Can anyone help me sort this query by the manager name or userid?   var...

Resolved! Call to Script Include from report filter doesn't work

Hi, I have a very strange scenario that I'm dealing with.  When I paste a sys_id into a report filter the row is returned without an issue...   THis is the strange part...When I insert a call to a simple script include that returns the same Sys Id..n...

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rjp by Tera Expert
  • 5873 Views
  • 7 replies
  • 6 helpfuls

Resolved! Service Portal: floating button overlaps footer

Our team has a requirement to develop a floating button (much like the virtual chat) and we've done so after following this pretty simple HTML/CSS tutorial.  The button looks great and functions correctly, except that when a user scrolls all the way ...

yundlu316 by Kilo Guru
  • 3376 Views
  • 11 replies
  • 4 helpfuls

dot-walking on forms to other tables

Than you all for your help in advance. I have only been working in the platform since October of 2019 when I started my Journey into the ServiceNow world with 10 weeks of intensive training and 3 certifications. Below is the problem I am having: I ad...

Dave49 by Giga Contributor
  • 1660 Views
  • 3 replies
  • 2 helpfuls

Resolved! Advanced User Criteria

Dear All, I've created a catalog item that provide managers the option to declare and create a new external login account. There is a user criteria giving access to the cat item only to managers. An evolution is requeried: Managers want to allow thei...

kaomamichou by Kilo Expert
  • 2537 Views
  • 16 replies
  • 3 helpfuls

Parent group roles not inherited - fix script

We have identified an error with ServiceNow where the BR to populate parent roles to child groups does not always work. This is down to the script timing out after 296 seconds and the huge amount of groups we have. ServiceNow HI have extended the tim...

AndyLock by Mega Guru
  • 1946 Views
  • 2 replies
  • 1 helpfuls

Resolved! Update requested item variables using REST API

Hi,Does anyone know if it is possible to update requested items variables using REST API?I tried it using the REST API Explorer, directly on the sc_req_item table with this body:========{"variables.person_name":"Eli"}=======i was able to update a fie...

Resolved! Unified two UI action buttons into one

Hi All There are two buttons in the incident. One by one UI action works correctly. I want to unify them into one button. Is there a way? The script of each button is as follows. Save Button Script =================== current.update();action.setRedir...

Nakata1 by Tera Contributor
  • 1479 Views
  • 2 replies
  • 3 helpfuls