Hi GuysThere's a lot of questions about this and not a good enough example.All I want to do is to use the AD activities on the workflow to change a user to a different OU in AD.Will Update ADObject activity work for this and what AD Field do I need t...
Hello, I have a script action which reacts to an event in a business rule, after this event is triggered I need certain fields to be updated, even if the script action reacts to the event according to log, "current" parameters are accessible within t...
is it possible to update multiple records using end point url from code?is sys_id is mandatory?is there any other way to update the records ?
Hello Experts, I hope you all are doing great. I wrote a BR to check the condition if customer added "additional comments" then "State" change into "In Progress" and that customer does not belong to the "Assignment Group". I got some scripts from c...
Hi, I want add additional field in service portal list view (Ex : Created date and Closed date) I did Right mouse click on the page and i can able to see below option but i dont know which one i have to choose Thanks Ramesh
Hello, I have a problem with script action which reacts to appropriate event, has access and can set up the "current" object, but does not update fields. I have added some gs.log statements which show the code works partially apart of the current.upd...
Servicenow by default has 5 labels,I spend quite lot of time in adding few more labels but no luck.i added labels in tables vtb_boards & vtb_cards same as out of box labels, still didn't get the output.does anyone know the glide record for the vtb la...
Hello,I'm trying to setup a very basic database view of the Service Catalog table (sc_cat_item). However, I'd like the view to contain only active items. When I try to setup the view, add the view table and setup a Where clause (cat_active = true), t...
Hello, I have a business rule, which triggers an event and sends notification after the event is triggered. This works, however it should also change values of an incident form and this does not work, not sure why... Business Rule (event triggered, n...
Only slightly embarrassed that I don't know this. I'm just updating my architecture best practices guide after stumbling on a system log that generates a few million records a day, mostly do to uncontrolled "logging". I've always loved gs.log becaus...
Our company has recently acquired another small company and need to add these users to our system. We currently have Service Catalog Items for "Add Active Directory" and "Add Citrix Access." I can create the Request and related RITM with transform...
Hi ,I need to enable contextual search for a catalog item. I can see from the search contexts that it can be enabled for a table, a record producer and a wizard. please let me know if we can do the same way for a catalog item.Regards,Sowmya
Hi everyone,I want to know that how does setRequestBodyFromAttachment method works? I know how to use it but I just want to know what actually happens at the backend?var request = new sn_ws.RESTMessageV2();request.setHttpMethod('post');request.setEnd...
When I go to System Definition / Plugins I hve the following error and the screen is continually refreshing: Application installation is unavailable because another operation is running: Plugin Activation for com.glide.domain.msp_extensions.installer...
Hey Folks Any ideas as to why Additional Comments created in a New Call record do not populate to the Activity log? They generate the intended notification, and the notification gets populated in the Activity Log, but not the Additional comment its...
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