Hi, i have below string as an example and i need to read the text between quotes. could anyone tell me how to do that in javascript? this is like csv format string but we do not want to split between COMMA and put it in array because some texts betwe...
Hello, I am looking to remove the price implication value from the select box variable's question choices label.It should just have the same label mention in question choice form not with the suffix of [add $1XX] or [subtract $1XX]. I have set the "g...
Using this is an IF check on a workflow, and not sure where I'm going wrong. It's not catching when the field is empty. var gr = new GlideRecord("sys_user"); gr.get(current.variables.request_for.toString()); gs.warn(gr.u_jobfamily); if (gr.u_jobfa...
Hello Servicers of the Now, I'm in a bit of a pickle, and it has to do with GlideRecords. Specifically, I'm trying to iterate through a single Query, and compare the previous record to the current, similar to the following code: //Declare an array. ...
Hi,From where does the has breached field in a ticket get its value?Thanks,Sruthi
Hello experts, Please I need your help, I was asked to create a UI action called "Reschedule" so that a date field can be updated or corrected. There is already a BR that at the moment the date is updated, the whole record goes back to "new", this ...
Hi All,I need to get days from duration, I have written the below query and getting the result as "18 Hours 12 Minutes". How do I get the days out of it.As I'm using scoped application I'm using GlideDateTime.var gr=new GlideRecord('abc');gr.query();...
We have just recently switched our domain from Outlook/Exchange to Google Apps. In Outlook, our meeting invites that come from OoB Changes worked just fine. Once we switched to Google, our users were just receiving a blank email with an attached ICS ...
My scenario is , in my custom application there is 4 fields for a record Name, Email, Ph number , Address. Now If I update any of These field (excluding Email ) one notification will go to the email Id which has been stored in to my custom email fie...
We have build our Service Catalog Portal using Order guide. when the user selects 5 items under the orderguide, then each item will be displayed as a tab for the user input. Customer wants the capability to add attachments in each of the tab that nee...
I want to do only assignment group members can read the respective incident. For all other users can't read it. Is there any way?
Hi All, In OOTB Service Portal page, I am able to submit a request as an end-user but there is no cancel option to cancel a request. How can I activate Cancel option on Service Portal page OOTB?
Hi , I would like to know to best practices in servicenow to avoid performance issues. Example: writing client scripts , Business rules , schedule jobs, script includes , ACL scripts , transform scripts etc. Kindly help. Thanks & Regards Chandra Sing...
How to remove an email address listed in Cc from an compose email when in a task and clicking on the 3 dots and selecting email?
we need to adjust the process so that requested items that haven't been approved in a day or two send another email to be approved. Right now, if it doesn't get approved then it just sits there pending and no one sees it until the customer asks.
