How to get the Helpful Votes only (yes), cause in database we have the consolidated Counter for Helpful Votes (Yes & NO both). KPI NameDescriptionArticle HelpfulnessMonitor the ratings on articles to gauge their effectiveness and relevance.Formula:...
i want to hide few checkboxes on portal page of a catalog item based on requested by email variableexample: if requested by email ends with path.us then show only few boxes, hide remaining boxesi tried creating UI policies and client scripts but no u...
Hi Team, when we open now mobile app we get flash screen for 2 seconds then create account, login and forgot password screen. It looks like a normal App. Please share with me any suggestions.Thanks.Anil
Hi Team,My requirement is to display a login page with ok and cancel button, whenever approve option is selected in 'required approval' custom field on incident form. After filling the login details system check the user details from user table. How...
Hello,I want a solution where, based on a List Collector field (in this case, "access type"), when the user selects a value, a list of groups/roles assigned to the user should be displayed in another variable (let's call it groups_to_be_removed). The...
I have configured the approval notification and that is being triggered from an event and that event associated with the workflow. The issue is the notifications triggered are triggering three times for the same scenario. how to solve this issue?
We have a requirement to make certain fields read only, which I have done through UI policy(also was able to do it through OnLoad client script). However, now the popup is not working. How to make it work (Service Portal)?
Hi, These are my components below. I did get the correct input.sys_id from the record producer and successfully pass it from client to server. Then i have construct the url in the server in which in the logs the value is correct however when i click ...
I am looking for usecases asked in servicenow developer experienced interview. It would be great if you provide answers too and topicwise usecases Please provide latest usecase questions asked in developer interviews. Would be great help. Please h...
Hi Experts,I want to disable the @mention functionality on work notes field, or from the custom table.Is there anything that we can configure and handle , please let me know . Thank you!!!
Hello Community, I have a requirement to show only top 10 oldest incidents on the report.the report should limit only to 10. Please assist.
Hi All,Am working on Customer Service Application. Daily routine is to work on script includes, BR, Flow Designer, REST API as per the requirement. So, Could you please help me to understand the following questions better ? what is scoped application...
Hi All,I have a requirement where I need to trigger an SLA with Target = Resolution to ensure that it is triggered on the same date as the value of a variable (on catalog item) for example if i choose next monday the Sla has to start on that specifi...
I've been asked to add a new ordering criteria on global search results of- created (newest)- created (oldest) Current ordering is: - Most relevant (default)- Updated (newest)- Updated (oldest) Is that possible as I havent been able to identify any d...
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