Hi,I've just updated the meta tags for our software request catalogue item so that this software can be discovered.When I try to type in "putty" or "gnu" or "vlc" on the employee portal search bar, nothing is showing.Do these tags need to be indexed ...
Given a Policy exception is 90, 60, 30, 15 days before valid to date, then every day for 7 days before the valid to date a notification should be sent based on the details captured in the attached notification spreadsheet. User StoryDomainNotificati...
I’d like to check if the following functionality is possible to implement within ServiceNow Virtual Agent.I have a requirement from the client to enhance the “Show HR Cases” topic in Virtual Agent. Currently, when a user selects this topic, the Virtu...
Hello Community, I need to automate the variable creation of the catalog itemIf anyone know the refer video or the wiki, please share, it would be helpful Thanks,
Hi,I would need help in adjusting the search bar on the service portal.I would like to have space between the "Learn more" and the search bar. I have tried updating the CSS in the Instance options but changing the CSS there doesn't make any adjustmen...
Hi All, We have requirement to transfer attachment along with ticket to another instance. We are able to achieve this for all Incident/Request etc but we are facing problem when we try to move HR case attachment (Encrypted attachment). Can anyone hel...
Hi Team,I wanted to replace all the variables used in my catalog item into variable set and use variable set instead of variables.While doing so, now I can see that same variable is now available in the variable list as well as in the variable set.Sh...
I have encountered an issue with a field is not updated through by setting it with the flow designer and value defaults to false. Can someone help me if you have encountered with the same issue.
Integration with active directory is done .Also all the attributes of the user are being set , how to set the cn of user as by default it takes samaccountname as cn , i want to this using flow designer
I have a problem with the actionable feedback properties, when are eneable and i want to give a bad feedack flagging the article, rating <=2 stars, or mark the article as not helpful, there is an error which it says "The page you are looking for coul...
Hi All, I faced another error in MS Teams - Agent Workspace. Work note - "doesn't have a valid teams token. Messages will not be auto imported for"User is having the valid email address in the both ServiceNow and in Teams also. Please help me with th...
hi,What is Risk Taxonomy means in GRC? @Ankur Bawiskar @PrashantLearnIT
Hi all. Newbie here. Not sure if this is the right form to ask. I'm working on my CSA Fundamentals in NowLearning. Section 4 - Create tables. Instructions in the Xanadu Fundamentals course instruct me to use Form Builder. I cannot find it anywhe...
We need to archive records from a table with approximately 2,600,111,136 records. However, archiving records created before 18 months is taking too long. Does anyone have suggestions on how to speed up this process? Considering the number of records,...
Hi All,Please help me on below ACL Partthere 3-groups in system property and a field (time_worked) on incident list am trying to create write ACL to make field editable for user who is part the group in system property, when i try to make field edit...