Add secondary email address to user
How to add secondary email address to the user table, as he needs email notification to be sent or Can we add to the email script ?
Forum Posts
how to configure impact and affected ci common at authorized stage in change request
I want to bring approval groups from impact and affected ci in change request .those approvals should come as common approval at authorize stage. How to configure do we need to do this via change polices or is there any way to achieve this .
LeanIX - Servicenow bad request 400 while trying to update the cmdb_ci_buss_appl
LeanIX - Servicenow bad request 400 while trying to update the cmdb_ci_buss_appl
“New Shared Mailbox” Request Integrated with Microsoft 365
Key Requirements: Form Fields: Mailbox NameDesired Email AddressDesignated Owner(s)List of Users who need access Functionality: Validate details in real-time with Microsoft 365Automatically create and configure the shared mailbox after approvalInclu...
How to have a dynamic approval process once the catalog is submitted ?
The requirement is this After a ServiceNow catalog is submitted, 2 approval task need to be created in sequence defined below 1st approval task will be to a group2nd approval task will be to a person When the 1st approval task goes to the group, any...
Resolved! How to share the reports to everyone ?
Resolved! This form has not been configured for Workspace. To edit the form, select a different type of record
Hello,Can anyone please help? I create Custom Table (extend from TASK table). I create 'workspace' view and also add to workspace view rule properly. If I opened the record, I can edit record in the form and save without any issue. But when I tried t...
Resolved! Unable to load List page in Custom Workspace
Hello, I tried to create custom workspace by follow the instruction from this link: https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-configurable-workspace-from/ba-p/3161658#getting-started The list page ...
INCIDENT TICKET
Anyone here know how the additional comments from Universal Request auto-sync to Incident additional comment? I'm having an issue in displaying additional comment. I tried to reply to one notification for Universal Request and the notification I repl...
SSO e-signature - X-frame options to deny - workaround
Hi team, we are trying to set up the SSO E-signature for approval but we are facing this error: "Refused to display Refused to display https://login.microsoftonline.com/ in a frame because it set to deny. Since this is a Microsoft thing we are not a...
Azure AD Group Membership not syncing
Hello all, I have on prem AD users and groups syncing to AAD, which I then provision to SNOW. Everything from AD to AAD is syncing correctly, however I am unable to get group memberships to sync over to SNOW. I have the Scope option in AAD for the SN...
Resolved! REST Call for non-admin users is failing with 401
Hi Everyone,I have an Outbound REST Message with Authentication Type as OAuth 2.0. I am triggering the REST Call using a BR on update of certain fields. Now the REST Call returns 200 Status if a user with Admin role updates the fields.But when a Non-...
API is not working in POSTMAN
Hi all, we are trying to hi the api for our third-party website we have created record in Application Registry and a integration user with required roles, now the problem is when we are hitting tha api it is generating an error. (attached SS).And the...
The design of email notifications is broken
Hello. Is it just me or is the notification system designe broken. I believe that this goes back to when templates were first introduced, and back then they couldn't include items from individual notifications. This fault has created unnecessary many...
Resolved! Service Graph Connector - SCCM Integration User Guide
Integrate SCCM with ServiceNow Integration: Microsoft System Center Configuration Manager (SCCM) with ServiceNow. Purpose: To pull the Configuration Management data from SCCM to ServiceNow. Outcome: With this SCCM Integration, customers can put al...
