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Resolved! sys_search_source vs ais_search_source

What is the difference between these tables for search sources?sys_search_source vs ais_search_source If AI Search is enabled, and you want to add a Table to allow it to be searchable, is it necessary to add that search source to the sys_search_sourc...

Su522 by Kilo Sage
  • 279 Views
  • 2 replies
  • 2 helpfuls

HAM - Report to show My Assets and their EOL/EOS dates

Hello! I am trying to create a report where a user can view all of their assets and their respective EOL/EOS dates (if any). Has anyone created a Database View to support this before? From what I can see, the data we want lives across 3 tables and wo...

Playbook

HiFor example there are 2 playbooks for the incident table when we add to the ui builder how it'll recognise which playbook to display in the workspace?thank you.

Vedavalli by Kilo Sage
  • 662 Views
  • 9 replies
  • 0 helpfuls

Playbook - Configure Action to Link to Destination

Hi all, I am trying to create a new Client action to redirect from the playbook to a new page in the workspace to create a record. But when pressing the button, it does not seem to react to anything. I have a feeling I am missing something, but I can...

JonasVK_0-1704290946013.png JonasVK_1-1704290973174.png JonasVK_2-1704290998943.png
Jonas VK by Tera Guru
  • 1022 Views
  • 4 replies
  • 0 helpfuls

API setup based on user access

Hi Team, We are planning to integrate co-piolet and chatGPT with ServiceNow so users can create/update/search anything from chat. But we are stuck at API access level of permissions. we can't use one API credentials as that is not right. Also we cann...

Khanna Ji by Tera Guru
  • 472 Views
  • 6 replies
  • 0 helpfuls

Resolved! Can't link my application to github

I just spent two days rebuilding an application because it would not load cleanly when importing it from github.  In github, I renamed my existing repo and created a new, empty repo with the old name.  In Studio, I did Link to Source Control and poin...

cbarlock by Kilo Guru
  • 3465 Views
  • 6 replies
  • 7 helpfuls

Resolved! Interface table and functionality

Hi Friends, I have a requirement from a client to build a common functionality to store the data of all integrations and must be processed via a common table. It will show Incoming or outgoing data, request body, response body, http status, error mes...

Khanna Ji by Tera Guru
  • 905 Views
  • 8 replies
  • 1 helpfuls

Resolved! User Notification preferences - Disable for one notification

Hi Team, I have one VIP user who should not receive one type of notification and such kind of request might come in future also. I was thinking to suggest him to disable that notification from notification preferences but he wanted platform admins to...

Khanna Ji by Tera Guru
  • 739 Views
  • 5 replies
  • 0 helpfuls

Zurich release new feature - ReleaseOps

Hi,  Just came across something game-changing: ReleaseOps!Managing software releases used to feel like juggling flaming torches—constant monitoring, last-minute approvals, and a fair share of stress. But ReleaseOps flips the script.It automates relea...