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Notifications in the bell icon appear transparent

Hello everyone, After the recent upgrade, the notification popover (the panel that appears when clicking the bell icon in the top-right corner) is transparent, making the text and background difficult to read.  Thanks in advance,Marisa 

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Limitations of using Record Producers in ServiceNow

What is a limitation when using record producers in ServiceNow?Record producers cannot redirect users after record creationRecord producers should not be used to create requested item recordsRecord producers cannot be used for tables in the same scop...

GORRELAS by Tera Contributor
  • 267 Views
  • 1 replies
  • 0 helpfuls

Difference between AI agent , Now Assist and Virtual agent.

1. AI Agent:AI Agents in ServiceNow are like smart digital teammates that understand what needs to be done, make decisions on their own, and take action — all within your workflows. Powered by Generative AI and large language models(LLM), they simpli...

sakshinitna by Tera Contributor
  • 5228 Views
  • 1 replies
  • 11 helpfuls

Execute PowerShell Script on MID-Server

Hello,how i can execute a powershell script directly on the mid server and not on a remote host.I would like to execute the script in a Flow Designer Action but a host is required. And i can't add the MID Server Hostname because the connection is not...

Processing XML Import via Script?

Is there a way to process an XML import file via script rather than GUI? Instead of going to "Import XML" have a script that pulls the file by location or content and processes it? 

Connect contact to multiple Accounts in CSM

Hi,Im trying to connect one contact to multiple Account. I add the contact directly to one Account and then I went to a different Account and I add the contact to this Account using the Related List Contact Relationships. Afterwards I impersonated th...

agrod by Giga Contributor
  • 276 Views
  • 1 replies
  • 0 helpfuls

Dual error messages

Hi all, I am having some issues at the minute with a deleted catalog client script pulling through dataIn the testing environment there is a duplicate error message which i want to remove (the writing in italic)In version 1 of my update set the catal...

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LJ_23 by Tera Contributor
  • 465 Views
  • 6 replies
  • 0 helpfuls

Resolved! ACL Applies to VS Data condition

Hi Community can someone please help me to understand the difference between the following sections of an ACL > Applies to (This limits the records that the ACL applies to)>Data condition. (I dont understand what this section does?) Kind regards

AnthonyMull by Tera Contributor
  • 863 Views
  • 4 replies
  • 4 helpfuls

Resolved! onChange Catalog Client Script oldValue is empty

Hi Community! Happy New Year!I wrote an onChange catalog client script on a Variable named "Pickup Choice". This variable is type "Select Box" and has a choice list with choices like "Pickup" and "Ship to my Location". The purpose of this script is t...

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PabloL by Tera Contributor
  • 2484 Views
  • 5 replies
  • 0 helpfuls