Hello, I added the following gs.info lines to check what values were captured in the className and depot variables for troubleshooting purposes: gs.info('LoanerUtils3 className=' + className); gs.info('LoanerUtils3 depot=' + depot); ciRefQual: func...
I’m currently working on setting up OAuth authentication with automatic token renewal using the scheduled job “Refresh Email Access Token.” From my understanding, this scheduled job requires a corresponding record in the Email Account table in order ...
I want to be able to show a PA Dashboard (with its existing widgets/metrics) inside a Workplace (Now Experience), so that whenever the PA Dashboard is updated, so too is the Workplace. Both the dashboard and the workplace already exist independently....
Hi,I have an issue that seems to be out of the box. My company's change process requests multiple approval groups at upond CR submission. These groups may contain the same person in multiple groups for one CR.The issue that happens is that if Service...
We are trying to build a popup in workspace that validates an input then passes the input back to the form. We built a UI Page that calls window.parent.postMessage then calls to close the modal. The UI Action is using g_modal.showFrame. The X at th...
Hi,When I impersonate specific user i cant see the global Search bar, where can I see which roles has access to the global search bar?Before Impersonation:After Impersonation:
Hi all,I'm trying to understand difference between script include and client ajax. Script include is for server side calling of same script and glideajax is similiar to script include but used to call this script on client scripts. Is my understandin...
Hi fellow community members,As year ends I want to really thank to fellow community members to be active and helpful here. For past 7 weeks I have constantly posted questions and have got instant and excellent reply to all my questionI want to expres...
Hey devs, In SOW, under the "Collaboration" tab, when starting a new Teams conference call for our Major Incidents, where are these recommended participants pulled from? We're looking to add few static folks (Dept leadership), but can't seem to find...
Hello friends, When I do the Group By against field Discovery Source against the CIs listing in cmdb_ci_hardware table, and then click on Open in new Tab, in new opened tab, CI listing is opened but with updated Query which has Class is one of (LIST ...
We have a field on a task form called User Access Type. By default, this field has a light yellow background via a configured style. We would like to change the background color of this field to red when the field is Delete rather than Add. I attem...
Is it possible to automate the creation of a Group in DEV using a Flow designer coming from a RITM ticket. Then automated to be exported to Both Test and Prod environment? The Group created must have the same sys_id across the environment.Thank you
We are using ServiceNow to JIRA integration which has OAuth authentication mechanism(Authorization Code Flow), we recently ran into the issue where our refresh token got expired and we were not able to access the JIRA project.I need to know1. Do we n...
We have a project where ServiceNow will be receiving an inbound email, and needs to create Incidents off of it. The information needed to create the Incidents is found in an HTML table in the email. I have found other threads discussing similar iss...
I was not able to login to PDI instance, it's been more than 12 hours and status is showing as Upgrading Instance...
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