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How to call array from my system property?

Hi everyone,I'm working with a system property that stores an array of string values, for example:Property: list.of.stringsValues: "111 - TEST", "112 - Test2"In my Script Include, I'm retrieving the property like this: var titles = gs.getProperty('li...

saint by Tera Expert
  • 1240 Views
  • 13 replies
  • 0 helpfuls

Resolved! ATF Scripted step output not returned for next step

I configured a server script ATF step where I get information from the hardware table PRD instance, compare this to what is defined in the instance the test is run on to identify IP addresses that I can run a first discovery on automatically.  While ...

Screenshot 2026-02-23 at 11.12.13 am.png Screenshot 2026-02-23 at 11.18.25 am.png
Ron28 by Mega Sage
  • 850 Views
  • 3 replies
  • 0 helpfuls

Resolved! Scripted Data Resource UI Builder

Hi I'm trying to use some scripted data resource in UI Builder for a report (data visualization - type: vertical Bar). I've tried many and I have the following findings: - if I use "Add data manually" and paste a JSON with the data that I want to dis...

leonarddimi by Tera Contributor
  • 1149 Views
  • 3 replies
  • 0 helpfuls

Resolved! Vanity/Custom URL configurations

Good afternoon!  I just have a few questions regarding the setup of an alternate URL/DNS Entry.  We worked with our Boundary team to develop a new DNS Entry/URL for our instance utilizing an IP address. We didn't notice any issues until we started se...

Microsoft authentication error

I have added Microsoft authentication on my phone for ServiceNow personal developer   instance login. But the authentication removed from my phone. Now I can not login to instance. How to fix this. 

Sruthi12 by Tera Contributor
  • 614 Views
  • 2 replies
  • 1 helpfuls

Resolved! REST API GET using greater than for Dates

How to build a GET Rest query to fetch Incidents created after specific date.https://my.service-now.com/api/now/table/incident?sysparm_query=sys_created_on > "2015-05-05 00:00:00"i Need like above, what's the right query request, can you help me ?

sobhan by Kilo Explorer
  • 30692 Views
  • 4 replies
  • 3 helpfuls

Hide a custom field

As part of our integration of AD to ServiceNow, I  created a custom field on the sys_user table to assist with flagging down inactive users in Active Directory.  I keep on getting different solutions  on how to hide a custom field. What is the best p...

osolaru063 by Tera Contributor
  • 1712 Views
  • 2 replies
  • 1 helpfuls