Hi I have been using the below script in the Toggle scripting for variable, in order to convert the attached image to base64 and send it via payload. var attachSysId = fd_data._1__get_catalog_variables.attachment_1; if (!attachSysId) { return ''...
Hi,When I search any case number(anything related to CSM/FSM) on the "CSM/FSM Configurable Workspace search" it is opening a new tab in the browser and navigating to the home page. But I need the OOB functionality. Please help me on fixing this issue...
when user select an assignment group and location on an incident the configration item field should automatically populate with CI that belong to the selected assignment group and location.i need some logic or answer i tried but is not working
When a particular user tries to save the catalog task after changing the state, they are getting an error. However, when I try the same as an admin, it works without any issues. Is anyone else facing this problem?
Hi @everyone,I need to integrate servicenow with azure AI chatbot. I am new to integration can someone help me with this requirement, like what steps i should follow.1. Whenever an incident is submitted for Category/Subarea (Engineering Tools and App...
Hello everyone, We have a requirement to highlight certain cell values that are empty in a given table: The requirement is that we want the workflow cells to have a background color of red when it is empty in the Workspace view. I see that something...
Hello Everyone, In service Catalog form one field called Requested for, in that first name should be current logged in User, remaining names should show in alphabetical order.ex: if current logged in user is Admin then that field should look likeSyst...
I've been trying to get a re-direct on catalog item submit to work in our current London environment. We want the next page after submit to be the RITM; NOT the Request. We are a 1:1 environment here. I've tried several approaches, including one tha...
Hi There, Recently I attended interview for ServiceNow Developer and the question which I faced are:1. Set Incidents as inactive if Problem is closed.2. Types of Business Rule and explain each.3. Types of Client Script and explain each.4. What is Gli...
Hi Community, I need help with the code to check if date falls under schedule for specific timezone.I am using isInSchedule() method, for some reason its not giving correct output, I have used this several times in past not sure why its giving me har...
Please share pathway fo AI learning in Servicenow
Hello everyone,Looking for help with the following Automated KB generation-a. Towards the completion of any INC, there should be a KB article that gets created automatically with all the details from worknotes summarized by AIb. Upon a new INC creati...
Hello Experts, I'm using a container display value as part of my form section, which i need to show and hide based on a checkbox variable. I tried creating a ui policy and ui policy action but it did not work. Is there a way to hide/show container?
We have multiple vendor instances under the same Company record in HI.Earlier, we could install/update our app from My Company Applications, but now the app is no longer visible on other vendor instances.We also published a new version from the devel...
Hi Team,We have record producer where I have created a "Rich Text label" type variable which is used to download a attachment when user clicks on it. For that I had first attached the file to variable where it created a record on sys_attachment table...
