Send API using workflow
Hi All, I have created an approval workflow, all steps seem to work apart from the send API outbound stepcould someone take a look and let me know what is the issue to send the outbound api message
Forum Posts
Resolved! How to edit action button in case page on CSM portal
In my CSM portal when i open any created case, then on that page i see a action dropdown button clicking on which i get an option of close case, now i want to add another option here as "Escalate to live agent" and after clicking on it i want to chan...
RITM state changed to "(4)" when request is canceled
Dear ServiceNow Community,I have an issue for which when a SAD request is canceled all the associated RITMs about that request got "4" as state, which is not present in the dictionary about the state field of the "sc_req_item" table. I checked lots o...
Configurable Workspace URLs
I noticed in Service Operations Workspace, the URL updates based on the list or record you are viewing. This is useful to utilize for notifications. As it is a configurable workspace, I would think that this also is the same for others like Audit/R...
question in Servicenow Ebonding integration
Hi Friends,I am trying to do Ebonding integration Snow to Snow with the Oauth2.0 type Authorization code. But when I click the Get OAuth Token in Rest Message I am getting below error. Here attached the Application registry which I have configured. P...
Query on Sevice Graph connector licensing
If we use Service Graph connector, will ITOM/ITAM license AND IntegrationHub transaction license get consumed? PS - referring to 'Service Graph Connector for Microsoft Intune' for example. In the link it just talks about ITOM/ITAM license but doesnt ...
Order Guide not displaying Next/Submit buttons in Service Catalog
When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...
The Approve/Reject buttons are not displaying correctly on the Windows Outlook application.
Hi Team, When Request approval assigned Notification is triggered APPROVE/REJECT buttons are not showing properly in the windows outlook application, Please find attached screenshot below.Note: My outlook application is up to date version.However it ...
How to remove check box on service portal filter
Hi Can anyone please help me to remove the count. i did checked in widgets but could not find.
trigger on sys_email table in flow designer
Hi: I want to have a trigger on sys_email table in flow designer, but the table is not there to select. Any idea how to enable it?Thank you!
Resolved! Dynamic Data Binding Issue: Same Task Number on All Cards
Hey guys! I really wonder what I'm doing wrong, as I've followed this Youtube tutorial thoroughly. Watch from 5:27 to understand where my issue starts.I am trying to show information about specific tasks, but it doesn't matter which card I open up, t...
Localization Requested Item didn't generating the Localization task
Hi Team , For some Knowledge article while translating ,Localization Requested Item didn't generating the Localization task and it is throwing the error 'Error while requesting translations.' , though languages are also active . Can someone help me...
breached incidents
I need to get a list of all breached incidents in my group's current incident queue
How can we sync group and its member to ServiceNow by LDAP integration skip users not in sys_user.
Hello Expert,We need to sync groups by LDAP integration to ServiceNow groups with group manager and its members. We want membership to mirror, but never create or delete users in sys_user. If an Azure group contains someone not present in sys_user, w...
Resolved! Limit Reference field choices based on live changes
I have 2 reference fields category and sub-category, both referencing the sn_grc_choice table. The category values are set as parent for sub-category values. I need to limit the choice list for sub-category field, based on the category value chosen. ...
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