Resolved! What is dependency Schema map in CMDB?
Forum Posts
approval notification for teams bot
Hi I've created a notification for approvals for teams. I'm seeing the below info messagesAction not fully connected. To provide a consistent chat experience across all portals, create actions that use both LLM and NLU topics.Info MessageThis notifi...
Resolved! Discovery Help !!
Every time when I run Discovery , multiple records of the same server appear in cmdb_ci_computer.How to trouble shoot?
Unable to Edit or Close HR Case
Hi Team,We are facing an issue where users are unable to edit, reassign, or close an HR case assigned to them.When they try to perform these actions, the following error message appears:Write operation on table 'sn_hr_er_case' from scope 'Human Resou...
Resolved! ITOM Discovery !!
What happens if Discovery identifies two CIs with the same serial number but different IPs?
Resolved! ECC Stuck during Discovery!!
During Discovery, what’s the role of the ECC Queue and what happens if messages are stuck?
Resolved! Porject workspace - cell edit
can I edit from list view in project workspace ?didn't find anything
Unable to Attach .sta File Type Despite Updating glide.attachment.extensions
Hi Community,I'm trying to enable support for uploading .sta file attachments in our ServiceNow instance, but I'm running into an issue.What I’ve Done So Far:I updated the system property glide.attachment.extensions to:pdf,docx,xlsx,jpg,png,staI veri...
Decision Builder Conditions
Hi everyone, Im trying to use the "Decision Builder" to create "RITM's" when an email with certain "subject" is received, Im trying to use this instead of inbound email actions.I created a record on the "sys_email" table with the subject to use as te...
Resolved! SNC CLI Error when deploying ui component (401 Unauthorized)
Hi, I recently set up my development environment for the development of a UI Component.I set up the profile and cloned an example project.When testing locally everything works fine, but I now want to set it up in an instance for further testing, but ...
ATF for a workflow studio flow
Hi There, i want to make a ATF for a workflow studio flow. I have made this script. But i cannot make it work. What is wrong? How can i most simply test a flow where the first 3 days of the week it makes a task and the last 2 days of the week it do...
INtegration Hub spoke query - Scripted rest?
Hi Team,I hope we agree that the best practice for Integration Hub is to create one spoke for that 3rd party system and bundle all integration functions inside it. But my question is if we have inbound functions for the same 3rd party, Can we create ...
Reporting on RITM Variables and Task SLA fields
Hi,I am trying to create a list report in ServiceNow that displays both RITM (Requested Item) variables and Task SLA fields (e.g., Business elapsed time) as columns. I have attempted using database views, dot-walking, and data sources, but have not b...
I am unable to add "New" button in resource plan related list in a demand form.
I'm trying to add a "New" button to the Resource Plan related list on the Demand form, but I'm running into issues. The form currently includes the out-of-the-box (OOTB) Resource Plan related list, but it doesn't have any list controls available.To w...
Determining Approval Logic: All Approvers vs. First Approver
We have a task to display the current approvers of a ticket to the end-user on the Service Portal.While working on this task, I encountered a challenge: how to differentiate whether each approver must approve the record (Answers from all) or if appro...
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