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Dashboard is not visible to anyone except Admin

Hi all, There is a dashboard we have created and add some certain roles to show to  particular user but even providing the roles to the users they are not able to see only admin is able to see. additionally there is application admin also not able to...

Devansh00 by Tera Contributor
  • 723 Views
  • 7 replies
  • 0 helpfuls

Form layout - keeping fields in left column

Hi community,  I have an issue in my form layout. I defined 2 column layout, but all the fields has to be in the left side. When user filling the form, the fields are full column size. Why? I need that fields be only in left column.     

Snímka obrazovky 2026-03-10 172704.png
Martines by Tera Contributor
  • 526 Views
  • 5 replies
  • 0 helpfuls

UIB Dashboard Free Text Search of Short Description

We are on Xanadu and migrated all of our dashboards at once. Prior to our dashboard migration and move to Data Visualization, I used Dynamic Content widgets with Jelly Code to  free text search the short description field of tickets. It filtered the ...

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hunt4grouse by Tera Contributor
  • 802 Views
  • 3 replies
  • 0 helpfuls

Attachment on case creation form

On the case creation form "sn_hr_core_case_creation", i want to give the option to add attachments, like we have on the forms.I don't see an option to do it through "Case Creation Configuration.".Need suggestions on how to achieve it.

Palak5 by Tera Contributor
  • 602 Views
  • 3 replies
  • 0 helpfuls

UI action

I want to apply some configurations to the update and Follow buttons on the Incident form in ServiceNow. However, I am unable to locate where these buttons are configured out-of-the-box .Could anyone please help me identify where these buttons are de...

pania8185 by Giga Contributor
  • 189 Views
  • 1 replies
  • 0 helpfuls

Invoice creation using document intelligence

I need to create a new invoice record whenever an inbound email comes in with attachment and need to extract the values from the attachment using document intelligence and map the values to the invoice record.Could any one help me on this?

Ui builder

In ui builder, we have single score component. If data source is indicator how to pass the current sys id to that indicator ? and get score for that sys id dynamically in indicator