We are using ServiceNow On-call schedule for receiving calls and most of it functions as expected. However when we have someone schedule an absence it does bypass them during the rotation through on-call members, but when it gets to the end we have ...
Hi Everyone, I'm working on a requirement where an HTML field is displayed in a Workspace Record Form in read-only mode. I have verified the behavior in both Zurich and Yokohama release. The field is rendered using the out-of-the-box 'now-record-htm...
I can't distinguish the same name because only the name is coming out. I want to modify it so that I can check the email as well.
Hi Community,I have created a custom catalog item, and I want to hide the Quantity field from the catalog request form (the form shown when a user opens the catalog item and submits a request).I noticed that there is a Portal Settings option under th...
When working with an issue triage record (IST) I have walked through the record and populated the Configuration Item. When walking through the Analyze, Review and final Close Triage and then it creates and IPT record. I'm not seeing the Configurati...
Hi everyone,I requested a Personal Developer Instance (PDI) 15 days ago and selected the Zurich region. My portal dashboard still shows the "Waitlisted for instance" message, and I haven't received any updates.I am currently building a custom applica...
I'm trying to convert List Collector sys_ids to user names using GlideAjax. The List Collector returns comma-separated sys_ids, which I pass to a client-callable Script Include. However, the GlideAjax response is always null. Script include var getwa...
Hello, I created a multiple choice field on the catalog item below and I want the user to be able to select more than one option. I made the variable type "multiple choice" and I added the question options, but I can only select one choice. Can you...
Hi all, i am trying to compose a mail from change request / Incident. The email is Ignored. I am pasting the error that I am receiving. It is only for two mail ID's and I was told that those are DL's. I have checked blocked mails also.
Hi I released my previous PDI instance and requested a new Zurich instance over a week ago, but I'm still on the waitlist and currently all instances Australia, Zurich, and Yokohama are unavailableIs there any way to get a PDI instance sooner?
How can I check which licenses are available for my ServiceNow instance?
Hi ServiceNow Community,I am currently learning ServiceNow and preparing by building projects in a Personal Developer Instance (PDI). However, whenever I request a free PDI through the Developer Portal, my request is placed on the waitlist.I understa...
Hi, I am trying to pass the previous step in the sys id (Insert record) in the Run server-side script step. I am writing the script to Approve 60% of approvers in the CAB approval of change request to move next phase. Help me out its Urgent!Error: T...
Hi Team,I am trying to set up push notifications for my Mobile App Builder application, but they are not working. I am also unable to find any push notification logs in the sys_push_notification table (Push Logs).I have completed the following config...
Hi All, I am working on column level encryption, I have two table documents and applicants, while document table is not extended from any table and encryption is working on save/update records. But while coming to applicant table which is extended fr...
