We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Best way to access Catalog Item variables in Workflow Studio?

MBarrott
Mega Sage

I'm creating a Flow which will be tied to a Catalog Item. 

 

This will be cut and dry, pulling variables and creating a ticket. 

 

What is the best way to access the variables from Workflow Studio? Is a script with current.variables the only solution?

1 ACCEPTED SOLUTION

jonsan09
Giga Sage

There is a "Get Catalog variables" action you use in Flow Designer. You can then reference those variables/values in other actions or parts of the Flow.

2024-08-27 10_25_17-Window.png

View solution in original post

2 REPLIES 2

jonsan09
Giga Sage

There is a "Get Catalog variables" action you use in Flow Designer. You can then reference those variables/values in other actions or parts of the Flow.

2024-08-27 10_25_17-Window.png

Hi @jonsan09

 

Wasn't aware of this action - this is a perfect solution! Thank you!