Blackout Date use for Change

Steven Young
Tera Guru

So i've read a lot of threads about this blackout date.

I want to blackout all the upcoming holiday days and a day before and after.

I think it's something ServiceNow needs to go back to the drawing board and make a new option.

So   I want to Completely eliminate an entire day/week/month from the change process.

I dont want it based on a CI, i want it based on a date.

So for instance,   i want 0 changes done on 10/31.   i want to be able to select 10/31 and mark it as blackout for ALL CI's.  
I dont even want it to be an option to select from the start_date field.   I want the date 10/31 to be greyed out and not selectable.

Does anyone have a script and table or something that can make this work?

After researching the blackout calendar, it's not very functional since it's limited to 1 CI.

The Blackout Calendar should be directly related to the change process, so as soon as i update 1 date, it should show on the change calendar as blacked out.

i'm almost tempted to create a new table,   list my dates for blackout.

Do a onChange client script to look at the date selected and reference the table and give an immediate notification that this date is blacked out.

2 REPLIES 2

Kalaiarasan Pus
Giga Sage

As you said, you can either create a custom table and do that or add schedules and check if the current date falls in any such schedules.. I don't think greying out the dates is possible ...


Do you know if it is possible to trigger a notification based on a selected date range as opposed to a blackout period?   I don't want to stop users from creating a change during a date range, I want to notify them of additional requirements during the specified dates.