BR

[Community Alums]

Create a Business Rule on issues such that if priority is 1 it should not allow user to update the issues priority. (Abort operation). Need code for this

[Suyog Aptikar · Accepted solution]

sorry I did a quick test, my condition is wrong, it should be something as below

This will only trigger is priority is getting changed from critical to some other value

[Suyog Aptikar]

@Community Alums 

Can you try below and see if this works

Edit:  Have updated screenshot for 'When to Run'

[Community Alums]

Its not working actually i want to prevent user to update the priority when its P1

[Suyog Aptikar · Accepted solution]

sorry I did a quick test, my condition is wrong, it should be something as below

This will only trigger is priority is getting changed from critical to some other value

[Suyog Aptikar · Accepted solution]

Also due to want to restrict this only for user action i.e. when someone opens up form and try to do it or it should be restricted for request coming via 3rd party tool i.e. via integration?
if its only user then recommendation of @Vishal Birajdar is valid as it should be only restricted when user is trying to transact.
just for info from BR you can add message as well using gs.addInfoMessage().