Branding and theming not selectable (read only)

[AngeloLama]

I created my pages via UI Builder but I would like to change the default theme, which in my case is not Polaris but appears as "-", I send a screen for clarity.
I have already tried to create custom themes via "sys_ux_theme" but in any case they are not selectable.

[Ravi Chandra_K]

Hello @AngeloLama 

If you do not have theme builder plugin, Yes, you should have Theme builder plugin installed (sn_theme_builder)

https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/administer/navigation-and...

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

[AngeloLama]

I activated the plugin, created a custom theme, but I still see the select (in the Branding and theming) read only

[Ravi Chandra_K]

Can you try clearing the cache, logout and login again.

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

[AngeloLama]

Unfortunately it still doesn't work

[Ravi Chandra_K]

Can you check below things:

changing the application scope to "sn-themes" and try again.

For a theme to be set globally for all users:

the glide.ui.polaris.theme.custom property must point to the sys_id of the theme.

For theme variants to be selected by users in their preferences:

the glide.ui.polaris.dark_themes_enabled property must be set to true.

Kind regards,

Ravi Chandra