Branding Editor issue

sgmartin
Kilo Guru

Been working with the default Service Portal for a while now in our Dev instance and wanted to create a new portal for a different Business Unit in our company.   Created it just fine, but in the Branding Editor, half the options are not available.   The HR Portal is fine also, but any new portal created doesn't have the options below "Logo Padding".   So i don't have the option of uploading a different background image for the new portal, or changing the Tag Line, Tag Line Color or Home Page background color.   They're just not there.

1 ACCEPTED SOLUTION

Click on the Settings icon
find_real_file.png



Click on Developer and then the Application should be Global. To help in the future, turn on the Application Picker in header




find_real_file.png


View solution in original post

12 REPLIES 12

Click on the Settings icon
find_real_file.png



Click on Developer and then the Application should be Global. To help in the future, turn on the Application Picker in header




find_real_file.png


Blaze2
Kilo Guru

Completely different than what I thought you were experiencing. I do have a work around though for the background image, Let me look at why your branding editor is absent.



Service Portal> Pages



In the Search bar, change Go to to ID



Navigate to page you want to edit hrsp


  1. 1. Click on to the blue hyper link:

find_real_file.png


  1. 2. ." Change the image name here. (use this code for subsequent pages)


  1. section.page, section.body {

  height: 100%;


  min-height: 100%;


  padding-top: 0px !important;


}


  1. section.body {

  background-image: url(your_image_here.png);


  background-position: center center;


  background-size: cover;


  background-repeat: no-repeat;


  background-color: white;


}



find_real_file.png


sparticus
Kilo Contributor

Have you a workaround for the tagline colour as well please Blaze Llanos?



I tried the previous copy and paste from the default Service Portal but it made a complete botch of all sp's on the platform!   So had to roll the changes back from the update set!   Don't really want to do that again, any other ideas?   Is this a bug in Istanbul?