Hi All, I have a requirement to copy Work Notes from One task to another Task of Same RITM.I have created the Business rules After to achieve this but the issue is when i am trying to post work notes in any one of the task it is getting duplicated w...
I have created the "Custom Agent Assist icon" in the SOW and, it was not visible on the Service Operations Workspace, any help will be highly appreciated Thanks
I need to permanently hide the Compose/Activity middle pane in the screen capture below.The workspace was built for a tasks table derived from the base Tasks table in Tokyo. This is the view of one record from a simple list placed on the workspace h...
Need a filter to see all inflows to an assignment group for the past 8 hours?This should include both new tickets and old tickets.
I have a field on the sn_hr_core_profile table that indicates if a Performance Assessment is outstanding for that user. I am attempting to create a report for users who have this field = Yes, but the manager has not submitted a performance assessment...
SEE image i need to remove these profiles
I would like to create a yearly schedule that will run on the first Monday of every jan month
Hi,In my scripted rest api I'm receiving some values which I'm using to set values in a tablevar Exception_Name="";var name="";name=entry.name;Exception_Name=entry.Exception_Name;var gd=GlideRecord("u_custom_table");gd.addQuery("u_name",name);gd.quer...
Hello,For the Service Portal, other than setting the background color for the container, is there a way to add a background color to the homepage search widget? I assume it involves updating the CSS, but I'm not sure how to add it to the HTML (sinc...
How to find incidents that were resolved or closed without going on hold
Hi,Is there any way to connect between dashboard and report using script if I have the dashboard sys_id and report sys_id?
I have two groups: REQUESTERS and MANGERS. Both have two modules, NEW and LIST. I need to restrict the view of the LIST MODULE to the requesters group only via ACL. The managers group has full access. "Thank you in advance for your help and support!"
We're trying multitenant Microsoft Teams integration/self configured bot integration. Could anyone let me know the prerequisites for starting this integration as well as the list of plugins needed to integrate Teams with VA for custom modules? Also, ...
I am trying to work on a cmdb integration but I need to work with AWS env CMDB info. Was trying to install the service graph connector but it does not seem to work with dev accounts?
Hello All, I am new to ServiceNow, we have a requirement ; Use case : we have a catalog flow which generates a lot of SC task and in few of those SC task we want to capture some action items that fulfillers should do as part of there task for eg:SCta...
