Branding on Change Password page
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10-11-2023 01:49 AM
We offer white labelled support for a partner. We have a custom service portal for certain customers that has a unique branding with a different logo compared to what other customers and internal users see.
When these customers need to change their password, they land on the Change Password page (login_cpw) which is has the "standard" logo of our organization and not the custom logo they should see.
Is there any way to customize this? Best case dynamically show the right logo based on the user, worst case just remove the logo altogether from the Change Password page.
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10-11-2023 02:57 AM
I cannot find login_cpw in the UI Page table. I searched around for this and older community posts suggest this page is not editable. Seems to be confirmed also in https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869004
I was hoping there was some other way to indirectly customize the logo on this page.
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10-16-2023 01:30 PM - edited 10-16-2023 01:31 PM
Hello, @mrosok . I'm having the same requirement. Any new info on this?
I also cannot find the login_cpw page. My requirement is a little different though, just to change the page redirect after the login_cpw password change.
